Freegle Direct: Difference between revisions

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'''"Freegle Direct"''' refers to the Freegle website for members. Behind it are the servers, software and database systems which, along with volunteers, are the heart of what Freegle is and does.
'''Freegle Direct''' is the Freegle website and app for members. Behind it are the servers, software and database systems which, together with volunteers, are the heart of what Freegle does.


Here are some links to pages and bits of information that explain some of the workings of Freegle Direct for local members.
Here are links to pages explaining how Freegle Direct works for local members:
 
 
* [[ChitChat]] – community discussion/ notice board
 
* '''Deadline''' expiration on posts – The poster gets warned in advance in case they want to change their mind, but once the deadline expires then the post is marked as completed and will no longer show to freeglers.
 
* [[Freegle Direct Events|Events]] – how members can add their own event notice
 
* [[Freegle Direct & Facebook specific problems|Facebook]]
 
* [[Feedback]] – system generated statistics about members for other members
 
* [[Member Ratings]] – the 'thumbs up, thumbs down' system
 
* '''Old posts''': if a member is trying to add an item but finds that the system is bringing up a previous post, this happens if they were part-way through posting (or reposting) something. There is a button on the screen to clear it. If members ask why they can't delete the list of old posts, see [[Sample message: Old posts]]


* [[ChitChat]] - community discussion/notice board
* '''Nearby browsing and rippling out''' - members no longer pick a group to post to; the community is worked out from their postcode. In Browse, the '''Nearby''' view is ordered by how far a post has rippled out and how close and fresh it is (not just by newest), with a '''Nearer / Further''' slider to widen or narrow the area. A reply to a post that hasn't reached the replier yet is held and sent automatically once it does. See [[Rippling out]].
* '''Deadline''' expiry on posts - the poster is warned in advance in case they want to change their mind; once the deadline passes, the post is marked completed and no longer shown to freeglers.
* [[Freegle Direct Events|Events]] - how members can add their own event notice
* [[Feedback]] - system-generated statistics about members, visible to other members
* [[Member Ratings]] - the "thumbs up, thumbs down" system
* '''Old posts''': if a member tries to add an item but the system brings up a previous post, it's usually because they were part-way through posting (or reposting) something. There's a button on screen to clear it. If members ask why they can't delete their list of old posts, see [[Sample message: Old posts]].
* [[Freegle Direct Photos|Photos]]
* [[Freegle Direct Photos|Photos]]
 
* [[Promise button|Promise Button]]
* [[Promise Button]]
 
* [[Publicity tools]]
* [[Publicity tools]]
 
* '''See details and reply''' - where a member replies to another member's Offer/Wanted message. For an Offer, they're also asked "When could you collect?", because it's generally helpful to be clear about this up front. If a member thinks the question is premature, they can enter anything, e.g. "TBA" or "TBC" (to be arranged/confirmed).
* '''See details and reply''' – this is where a member can reply to another member's Offer/Wanted message. If it is an Offer, the page also requires them to put in a response to '''"When could you collect?"''', because in practice we have found that it is generally helpful to be clear about this up front. However, if members consider this question premature, they can enter anything in this box, e.g. "TBA" or "TBC" (i.e. to be arranged/ confirmed).  
 
* [[Statistics]]
* [[Statistics]]
* '''Taken''' button - when a member marks an item Taken, an automated message goes to everyone who requested it, including whoever collected or was offered it.
* [[Unsubscribe: help a member to leave|Unsubscribe]], and [[Trouble unsubscribing]]


* '''Taken''' Button – when a member uses the Taken button an automated message is sent to all those who have requested the item, including the freegler who has been offered or collected it.
[[Sample Messages]] lists messages you can send members for various situations - some may also be useful as explanations of other aspects of using Freegle Direct.
 
* [[Unsubscribe: help a member to leave|Unsubscribe]], and [[Trouble unsubscribing]]
 
 
 
The page [[Sample Messages]] lists some messages that can be sent to members for various reasons.  You might find that some of those are useful as an explanation about other aspects of using Freegle Direct for members.
 
 


[[Category:Freegle Direct| ]]
[[Category:Members, Discourse & App]]

Latest revision as of 12:00, 17 July 2026

Freegle Direct is the Freegle website and app for members. Behind it are the servers, software and database systems which, together with volunteers, are the heart of what Freegle does.

Here are links to pages explaining how Freegle Direct works for local members:

  • ChitChat - community discussion/notice board
  • Nearby browsing and rippling out - members no longer pick a group to post to; the community is worked out from their postcode. In Browse, the Nearby view is ordered by how far a post has rippled out and how close and fresh it is (not just by newest), with a Nearer / Further slider to widen or narrow the area. A reply to a post that hasn't reached the replier yet is held and sent automatically once it does. See Rippling out.
  • Deadline expiry on posts - the poster is warned in advance in case they want to change their mind; once the deadline passes, the post is marked completed and no longer shown to freeglers.
  • Events - how members can add their own event notice
  • Feedback - system-generated statistics about members, visible to other members
  • Member Ratings - the "thumbs up, thumbs down" system
  • Old posts: if a member tries to add an item but the system brings up a previous post, it's usually because they were part-way through posting (or reposting) something. There's a button on screen to clear it. If members ask why they can't delete their list of old posts, see Sample message: Old posts.
  • Photos
  • Promise Button
  • Publicity tools
  • See details and reply - where a member replies to another member's Offer/Wanted message. For an Offer, they're also asked "When could you collect?", because it's generally helpful to be clear about this up front. If a member thinks the question is premature, they can enter anything, e.g. "TBA" or "TBC" (to be arranged/confirmed).
  • Statistics
  • Taken button - when a member marks an item Taken, an automated message goes to everyone who requested it, including whoever collected or was offered it.
  • Unsubscribe, and Trouble unsubscribing

Sample Messages lists messages you can send members for various situations - some may also be useful as explanations of other aspects of using Freegle Direct.