Sample Messages

Sample messages to send to individual members, for many (if not all) occasions. Remember that your community's rules are your own - not necessarily the same as other Freegle communities - and that members appreciate a personal, friendly approach, not a corporate memo.

If you have ideas for improving these messages, or want to share some of your own, add them, or post on the Central group asking someone else to add them.

For messages you use often, add them to your Standard Messages for your community, and share them with the rest of your team.

Messages sent in response to Pending (or Approved) Offer/Wanted messages

• Sample message: Animals
• Sample message: Approve and unmod
• Sample message: Borrowing or lending
• Sample message: Clarify - response to a vague or unclear Wanted message
• Sample message: Contact member - trying to contact someone through an offer or request post
• Sample message: Copyright - books, computer discs, DVDs, CDs
• Sample message: Duplicate message
• Sample message: Event - advertising an event in an offer or request post
• Gas cylinders or bottles‎ - legal explanation plus a suggested rejection message
• Information request
• Intangible Items
• Sample message: Medicines and supplements
• Sample message: Moderator assistance request - member asking for help via an offer or request post
• Sample message: Money, selling, swaps
• Sample message: Non landfill items
• Sample message: Not selling - member using the wrong option on TrashNothing
• Sample message: Offer too soon
• Sample message: Personal details
• Sample message: Reply to post via offer/wanted
• Sample message: Reselling
• Sample message: Sob stories
• Sample message: Too many wanteds
• Sample message: Vouchers
• Sample message: Wanted too soon
• Sample message: Weapons

Messages to send to approved members

• Sample message: Hacked - in response to spam messages
• Sample message: Joining multiple Freegle communities and Sample message: Joining distant Freegle communities - encouraging a member to leave excess communities
• Sample message: Money, selling, swaps
• Sample message: Reselling

Messages to use in Chat, etc.

• Sample message: Is Freegle a Charity? - suggested answer for this regular query
• Sample message: Legal threat - response to a threat of legal action
• Sample message: No-shows
• Sample message: Old posts - response to a member asking about deleting their list of old posts
• WhatJobs - about adverts

See also:

• Admins - a big list of Admin messages you can use for the whole community

Links

• Admin
• Freegle Direct - queries that might come up for members using Freegle
• Running Your Group
• ModTools