Sample message: Moderator assistance request

Sample message you can use if a member is trying to contact volunteers via an offer or request post.

Default message used by caretaker communities for pending messages:

Dear Freegle Member,

You've requested a moderator to contact you. How can I help? For future reference, you'll get a faster response by sending your question directly to the moderators at $owneremail.

Kind regards
$myname
$groupname Volunteer
$owneremail

Default message used by caretaker communities for approved messages:

Hi Freegle Member

You've requested a moderator to contact you. Please reply to this message with your question and I'll get back to you as soon as possible.

For future reference, if you need to contact a moderator you can do this via the 'Contact community volunteers' link at the foot of the contact/help page, or by sending your message to the group owner email address, which you'll find at the bottom of any moderator message. On a busy day, requests for help can go unnoticed if posted on the main board.

Kind regards
$myname
$networkname for $groupname

$owneremail

Link: Sample Messages