Sample Messages: Difference between revisions

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Sample messages to individual members for every occasion (well, some of them.....)
Sample messages to send to individual members, for many (if not all) occasions. Remember that your community's rules are your own - not necessarily the same as other Freegle communities - and that members appreciate a personal, friendly approach, not a corporate memo.
Please remember that your rules are your rules, they are not necessarily the rules administered by your fellow Freegle communities and that members appreciate a personal, friendly approach, not a corporate memo! 


If you have ideas for improving these messages or want to share some of your own, please add them or post on Central group asking someone else to add them.  
If you have ideas for improving these messages, or want to share some of your own, add them, or post on the Central group asking someone else to add them.


For those you use frequently, remember you can add them to your Standard Settings for your community - and share them with the rest of your team.
For messages you use often, add them to your Standard Messages for your community, and share them with the rest of your team.


*[[WhatJobs|Adverts]]
;Messages sent in response to Pending (or Approved) Offer/Wanted messages
*[[Animals]]
*[[Sample message: Animals]]
*[[Approve and unmod]]
*[[Sample message: Approve and unmod]]
*[[Are you a Charity?]] - suggested answer for this regular query
*[[Sample message: Borrowing or lending]]
*[[Borrowing, Lending]]
*[[Sample message: Clarify]] - response to a vague or unclear Wanted message
*[[Bouncing]]
*[[Sample message: Contact member]] - trying to contact someone through an offer or request post
*[[Charity Event]] - advertising an event in an offer or request post
*[[Sample message: Copyright]] - books, computer discs, DVDs, CDs
*[[Contact Member]] - trying to contact someone through an offer or request post
*[[Sample message: Duplicate message]]
*[[Copyright Reject]]- Books, Computer Disks, DVD'S, C.D's
*[[Sample message: Event]] - advertising an event in an offer or request post
*[[Duplicate message]]
*[[Gas cylinders or bottles‎]] - legal explanation plus a suggested rejection message
*[[Duplicate Offer]]
*[[Sample message: Hacked]] - in response to spam messages
*[[Hacked]] and Spam messages
*[[Information request]]
*[[Information request]]  
*[[Intangible Items]]
*[[Intangible Items]]
*[[Joining multiple Freegle communities]] and [[Joining distant Freegle communities]] – encouraging member to leave excess groups
*[[Sample message: Joining multiple Freegle communities]] and [[Sample message: Joining distant Freegle communities]] - encouraging a member to leave excess communities
*[[Legal threat]] - response to a threat of legal action  
*[[Sample message: Legal threat]] - response to a threat of legal action
*[[Medicine, Drugs]] and [[Prescription Items|Prescription Items]]
*[[Sample message: Medicines and supplements]]
*[[Moderator Assistance request]] - member asking for help via a offer or request post
*[[Sample message: Moderator assistance request]] - member asking for help via an offer or request post
*[[No Show]]  
*[[Sample message: Money, selling, swaps]]
*[[Non landfill items]]
*[[Sample message: Non landfill items]]
*[[Personal details]]  
*[[Sample message: Not selling]] - member using the wrong option on TrashNothing
*[[Phone Numbers]] and [[No Phone Numbers]]
*[[Sample message: Offer too soon]]
*[[Reply to post via offer/request]]
*[[Sample message: Old posts]] - response to a member asking about deleting their list of old posts
*[[Request too soon]]
*[[Sample message: Personal details]]
*[[Re-seller]]  
*[[Sample message: Reply to post via offer/wanted]]
*[[Sob Story]]
*[[Sample message: Reselling]]
*[[Suspending spammer|Suspending Spammer from group]]  
*[[Sample message: Sob stories]]
*[[Swaps]] and [[Money,Selling,Swaps]]
*[[Sample message: Too many wanteds]]
*[[Vouchers]]  
*[[Sample message: Vouchers]]
*[[WANTEDs – Too many]]
*[[Sample message: Wanted too soon]]
*[[Weapons]]
*[[Sample message: Weapons]]


;Messages to send to approved members
*[[Sample message: Money, selling, swaps]]
*[[Sample message: Reselling]]


<br> And some for sending to the whole community:  
;Messages to use in Chat, etc.
*[[Sample message: Is Freegle a Charity?]] - suggested answer for this regular query
*[[Sample message: No-shows]]
*[[WhatJobs]] - about adverts


*[[Admins]] - big list of Admin messages you can use
See also:
*[[Admins]] - a big list of Admin messages you can use for the whole community


 
==Links==
Links:
*[[Admin]]
*[[Admin]]
*[[Freegle Direct]] - queries that might come up for members using Freegle
*[[Running Your Group]]
*[[Running Your Group]]
*[[ModTools]]  
*[[ModTools]]


[[Category:Sample Messages| ]]
[[Category:Moderating with ModTools]]
[[category:ModTools]]

Latest revision as of 12:00, 17 July 2026

Sample messages to send to individual members, for many (if not all) occasions. Remember that your community's rules are your own - not necessarily the same as other Freegle communities - and that members appreciate a personal, friendly approach, not a corporate memo.

If you have ideas for improving these messages, or want to share some of your own, add them, or post on the Central group asking someone else to add them.

For messages you use often, add them to your Standard Messages for your community, and share them with the rest of your team.

Messages sent in response to Pending (or Approved) Offer/Wanted messages
Messages to send to approved members
Messages to use in Chat, etc.

See also:

  • Admins - a big list of Admin messages you can use for the whole community

Links

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