Sample Messages: Difference between revisions

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Sample messages to individual members for every occasion (well, some of them.....)
Sample messages to send to individual members, for many (if not all) occasions. Remember that your community's rules are your own - not necessarily the same as other Freegle communities - and that members appreciate a personal, friendly approach, not a corporate memo.
Please remember that your rules are your rules, they are not necessarily the rules administered by your fellow Freegle groups and that members appreciate a personal, friendly approach, not a corporate memo! 


If you have ideas for improving these messages or want to share some of your own, please add them or post on Central asking someone else to add them.  
If you have ideas for improving these messages, or want to share some of your own, add them, or post on the Central group asking someone else to add them.


For those you use frequently, remember you can add them to your ModConfig Settings for your group - and share them with the rest of your team.
For messages you use often, add them to your Standard Messages for your community, and share them with the rest of your team.


*[[Animals]]
;Messages sent in response to Pending (or Approved) Offer/Wanted messages
*[[Approve and unmod]]  
*[[Sample message: Animals]]
*[[Autoresponders]]
*[[Sample message: Approve and unmod]]
*[[Borrowing, Lending]]
*[[Sample message: Borrowing or lending]]
*[[Bouncing]]
*[[Sample message: Clarify]] - response to a vague or unclear Wanted message
*[[Cafe New Admin]] - invitation to your group members to join your cafe
*[[Sample message: Contact member]] - trying to contact someone through an offer or request post
*[[Copyright Reject]]- Books, Computer Disks, DVD'S, C.D's
*[[Sample message: Copyright]] - books, computer discs, DVDs, CDs
*[[Cross Post]] - for the member posting the same messages on more than one group
*[[Sample message: Duplicate message]]
* [[Duplicate message]] and [[Duplicate Message]]
*[[Sample message: Event]] - advertising an event in an offer or request post
*[[Duplicate Offer]]
*[[Gas cylinders or bottles‎]] - legal explanation plus a suggested rejection message
*[[Hacked]]
*[[Sample message: Hacked]] - in response to spam messages
*[[Home group first]]
*[[Information request]]
*[[Information request]]  
*[[Intangible Items]]
*[[Intangible Items]]
*[[Legal threat]] - response to a threat of legal action  
*[[Sample message: Joining multiple Freegle communities]] and [[Sample message: Joining distant Freegle communities]] - encouraging a member to leave excess communities
*[[Location missing]]  
*[[Sample message: Legal threat]] - response to a threat of legal action
*[[Medicine, Drugs]]
*[[Sample message: Medicines and supplements]]
*[[No Phone Numbers]]  
*[[Sample message: Moderator assistance request]] - member asking for help via an offer or request post
*[[No Show]]  
*[[Sample message: Money, selling, swaps]]
*[[Personal details]]  
*[[Sample message: Non landfill items]]
*[[Phone Numbers]]  
*[[Sample message: Not selling]] - member using the wrong option on TrashNothing
*[[Prescription Items|Prescription Items]]
*[[Sample message: Offer too soon]]
*[[Re-seller]]  
*[[Sample message: Old posts]] - response to a member asking about deleting their list of old posts
*[[Sob Story]]
*[[Sample message: Personal details]]
*[[Suspending spammer|Suspending Spammer from group.]]  
*[[Sample message: Reply to post via offer/wanted]]
*[[Swaps]] and [[Money,Selling,Swaps]]
*[[Sample message: Reselling]]
*[[Vouchers]] - redirecting to Cafe group
*[[Sample message: Sob stories]]
*[[Wanted - too much]] or [[Admin Too many wanteds]]
*[[Sample message: Too many wanteds]]
*[[Sample message: Vouchers]]
*[[Sample message: Wanted too soon]]
*[[Sample message: Weapons]]


<br> And some for sending to the whole group:  
;Messages to send to approved members
*[[Sample message: Money, selling, swaps]]
*[[Sample message: Reselling]]


*[[Admins]] - big list of Admin messages you can use
;Messages to use in Chat, etc.
*[[Sample message: Is Freegle a Charity?]] - suggested answer for this regular query
*[[Sample message: No-shows]]
*[[WhatJobs]] - about adverts


See also:
*[[Admins]] - a big list of Admin messages you can use for the whole community


<br> Back to [[Admin]] or [[Running Your Group]] [[Image:Manage-local-group.png|20px]]  
==Links==
*[[Admin]]
*[[Freegle Direct]] - queries that might come up for members using Freegle
*[[Running Your Group]]
*[[ModTools]]


[[Category:Sample Messages]]
[[Category:Moderating with ModTools]]

Latest revision as of 12:00, 17 July 2026

Sample messages to send to individual members, for many (if not all) occasions. Remember that your community's rules are your own - not necessarily the same as other Freegle communities - and that members appreciate a personal, friendly approach, not a corporate memo.

If you have ideas for improving these messages, or want to share some of your own, add them, or post on the Central group asking someone else to add them.

For messages you use often, add them to your Standard Messages for your community, and share them with the rest of your team.

Messages sent in response to Pending (or Approved) Offer/Wanted messages
Messages to send to approved members
Messages to use in Chat, etc.

See also:

  • Admins - a big list of Admin messages you can use for the whole community

Links

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