Sample Messages: Difference between revisions

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Sample messages to individual members for every occasion (well, some of them.....)
Sample messages to send to individual members, for many (if not all) occasions. Remember that your community's rules are your own - not necessarily the same as other Freegle communities - and that members appreciate a personal, friendly approach, not a corporate memo.


*[[Autoresponders]]
If you have ideas for improving these messages, or want to share some of your own, add them, or post on the Central group asking someone else to add them.
*[[Borrowing, Lending]]<br>
*[[Cafe New Admin]] - invitation to your group members to join your cafe
*[[Copyright Reject]]- Books, Computer Disks, DVD'S, C.D's
*[[Cross Post]] - for the member posting the same messages on more than one group  
* [[Duplicate Message]] and [[Duplicate message]] - 2 examples
*[[Duplicate Offer]]
*[[Duplicate Wanted]] and [[Duplicate wanted]] - 2 examples
*[[Home group first]]
*[[Information request]]
*[[Joining Letter]] - information you require from a pending member
*[[Legal threat]] - response to a threat of legal action
*[[Location missing]]
*[[No Phone Numbers]]
*[[No Show]]
*[[Personal details]]
*[[Phone Numbers]]
*[[Prescription Items|Prescription Items]]
*[[Received not required]]
*[[Re-seller]]
*[[Suspending spammer|Suspending Spammer from group.]]
*[[Standard Texts]] - list of standard messages you can use with the plug-in,
*[[Subject Line]]
*[[Swaps]]
*[[Unsubscribe]]
*[[Vouchers]]
*[[Wanted - too much]] or [[Admin Too many wanteds]]


<br> And some for sending to the whole group:
For messages you use often, add them to your Standard Messages for your community, and share them with the rest of your team.


*[[Admins]] - big list of Admin messages you can use
;Messages sent in response to Pending (or Approved) Offer/Wanted messages
*[[Sample message: Animals]]
*[[Sample message: Approve and unmod]]
*[[Sample message: Borrowing or lending]]
*[[Sample message: Clarify]] - response to a vague or unclear Wanted message
*[[Sample message: Contact member]] - trying to contact someone through an offer or request post
*[[Sample message: Copyright]] - books, computer discs, DVDs, CDs
*[[Sample message: Duplicate message]]
*[[Sample message: Event]] - advertising an event in an offer or request post
*[[Gas cylinders or bottles‎]] - legal explanation plus a suggested rejection message
*[[Sample message: Hacked]] - in response to spam messages
*[[Information request]]
*[[Intangible Items]]
*[[Sample message: Joining multiple Freegle communities]] and [[Sample message: Joining distant Freegle communities]] - encouraging a member to leave excess communities
*[[Sample message: Legal threat]] - response to a threat of legal action
*[[Sample message: Medicines and supplements]]
*[[Sample message: Moderator assistance request]] - member asking for help via an offer or request post
*[[Sample message: Money, selling, swaps]]
*[[Sample message: Non landfill items]]
*[[Sample message: Not selling]] - member using the wrong option on TrashNothing
*[[Sample message: Offer too soon]]
*[[Sample message: Old posts]] - response to a member asking about deleting their list of old posts
*[[Sample message: Personal details]]
*[[Sample message: Reply to post via offer/wanted]]
*[[Sample message: Reselling]]
*[[Sample message: Sob stories]]
*[[Sample message: Too many wanteds]]
*[[Sample message: Vouchers]]
*[[Sample message: Wanted too soon]]
*[[Sample message: Weapons]]


<br> Back to [[Admin]] or [[Running Your Group]] [[Image:Manage-local-group.png|20px]]  
;Messages to send to approved members
*[[Sample message: Money, selling, swaps]]
*[[Sample message: Reselling]]


[[Category:Sample Messages]]
;Messages to use in Chat, etc.
*[[Sample message: Is Freegle a Charity?]] - suggested answer for this regular query
*[[Sample message: No-shows]]
*[[WhatJobs]] - about adverts
 
See also:
*[[Admins]] - a big list of Admin messages you can use for the whole community
 
==Links==
*[[Admin]]
*[[Freegle Direct]] - queries that might come up for members using Freegle
*[[Running Your Group]]
*[[ModTools]]
 
[[Category:Moderating with ModTools]]

Latest revision as of 12:00, 17 July 2026

Sample messages to send to individual members, for many (if not all) occasions. Remember that your community's rules are your own - not necessarily the same as other Freegle communities - and that members appreciate a personal, friendly approach, not a corporate memo.

If you have ideas for improving these messages, or want to share some of your own, add them, or post on the Central group asking someone else to add them.

For messages you use often, add them to your Standard Messages for your community, and share them with the rest of your team.

Messages sent in response to Pending (or Approved) Offer/Wanted messages
Messages to send to approved members
Messages to use in Chat, etc.

See also:

  • Admins - a big list of Admin messages you can use for the whole community

Links