Welcome to the Freegle Volunteer Wiki

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Freegle Volunteer Wiki

The handbook for Freegle volunteers - how to run and moderate your local community. Tap a section to open its guide.

Running your community

๐Ÿš€ Getting Started
Orientation for anyone new to Freegle: what it is, its history, its aims, and the basics every...
๐Ÿ˜๏ธ Running Your Community
Day-to-day running of a local Freegle community: naming, local initiatives, events, the Freegle...
๐Ÿ› ๏ธ Moderating with ModTools
Using ModTools itself: members, postcodes, photos, statistics, support tools, rippling, and the...
Member-facing features and the tools volunteers use to reach them: Freegle Direct, the Freegle...
โœ‰๏ธ Standard Messages
Ready-to-use message templates for replying to members in common situations, from welcomes to...
Template group-wide admin messages moderators can send: seasonal notices, reminders, and...
Policy and guidance on specific categories of item (and animals) that come up again and again:...
How to deal with awkward members, scams, spam, cross-posting, no-shows, emergencies and other...
๐Ÿ›ก๏ธ Safety & Safeguarding
Personal safety for members and volunteers, safeguarding concerns and contacts, and health &...
Promoting your local group: social media, PR materials, branding, campaigns and publicity...
Finding, training, and retaining moderators and other volunteers, plus support available to...
Working with local councils and other organisations, and Freegle's data protection obligations...
How Freegle connects to the wider world: integration partners like Trash Nothing and LoveJunk,...
Help using the wiki itself, contact details, and other reference material.

How Freegle is run

Current organisational reference: how Freegle is structured, its roles, remits, policies and teams.

How Freegle is run today: roles, remits, policies, procedures, teams, finance and the wider...

Archive

Historic records only - board minutes, AGMs, dated team reports and superseded material - kept for the record and out of the way of the day-to-day guidance.

๐Ÿ—„๏ธ Meeting Reports
Dated team and group meeting reports (Tech, Structure, Development, Reps, Mentor, Start,...
๐Ÿ›๏ธ AGMs & Board
Annual General Meetings, board minutes, and board/director elections, year by year.
๐Ÿ•ฐ๏ธ Historic Documents
Older press coverage, past campaigns, superseded social-media pages and other historic...

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