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*It may lead to complaints.

5)Complaints-further discussions 6)Complaints panel-poll for Edward to be silent rep observer

...ision and the reason, and also that they have the right to use the Freegle Complaints Procedure. The Complaints Procedure offers a mediation or appeals process for applicants and/or Freeg

...p - if you have polled your members, that can be helpful when dealing with complaints. Be aware that there have been instances of news of such a poll might reach *Can increase the number of complaints both the group and Freegle nationally gets - people have been known to boyc

Sadly, we have been receiving an increasing number of complaints from members. These are mainly from those offering items when others do not ...show up? No shows are very frustrating, and the main source of occasional complaints we receive.

|Complaints |[[Complaints Procedure]]

= Handling of External Enquiries & Complaints = = Handling of Internal Enquiries & Complaints =

...eded. This generally will be only when other avenues as detailed in the [[Complaints Procedure]] have failed to reach a settlement or where the Ombudsman wishes *[[Complaints Procedure]]

=Suggestions, Complaints and Other Matters= We discussed a few complaints of GOs sending spam.

...that any specific complaints resulting from this should be directed to the Complaints procedure.

* Progressing and facilitating four separate complaints / appeals. We should appoint Kath to make an initial reply to all enquiries and complaints

[[Complaints Procedure]]

* that a 'complaints' process is put in place

Complaints discussed whether anonymised complaints should be forwarded on to the complainant and if so who should do this.

...led.<br>Set up labels for Moderator log, members, admins, standard emails, complaints, banned members and anything else.<br>Have a look at the lab features and s

*Task 104 - Complaints Procedure Review

...iving posts and verification emails. .'''<br>We have had a fraction of the complaints of previous months, whilst Edward has been trialling alternative methods to

*We discussed the need for a working complaints procedure; in particular that Freegle needs to be able to offer in practice

down to the nitty gritty, if you have any issues or complaints please

...ture Yahoo photo albums for his members, which he says had caused him many complaints. It is not fool-proof and only works if the member has linked it the photo