Welcome to the Freegle Volunteer Wiki: Difference between revisions

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__NOTOC__          <!-- magic word to disable TOC for this page -->
<div style="border-bottom:3px solid #3AB54A;padding-bottom:8px;margin-bottom:4px">
This is a collection of information aimed at making your valuable job as a volunteer much easier.<br>
<span style="font-size:1.7em;font-weight:700;color:#2d8f3a">Freegle Volunteer Wiki</span>
The simplest way to find information in this Wiki is to use the search box in the sidebar on the left. That remains in place, whichever page you're on.<br>
</div>
All words highlighted in blue on each page will link you to another, so just click away and find out all sorts of things.
<p style="font-size:1.1em;line-height:1.5;color:#333;max-width:780px;margin:6px 0 4px">
The handbook for Freegle volunteers - how to run and moderate your local community. Tap a section to open its guide.
</p>


== Portals ==
== Running your community ==
<div style="display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:0 24px;margin:6px 0 18px">
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">🚀 [[Getting Started|Getting Started]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">Orientation for anyone new to Freegle: what it is, its history, its aims, and the basics every...</div>
</div>
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">🏘️ [[Running Your Community|Running Your Community]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">Day-to-day running of a local Freegle community: naming, local initiatives, events, the Freegle...</div>
</div>
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">🛠️ [[Moderating with ModTools|Moderating with ModTools]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">Using ModTools itself: members, postcodes, photos, statistics, support tools, rippling, and the...</div>
</div>
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">👥 [[Members, Discourse & App|Members, Discourse & App]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">Member-facing features and the tools volunteers use to reach them: Freegle Direct, the Freegle...</div>
</div>
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">✉️ [[Standard Messages|Standard Messages]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">Ready-to-use message templates for replying to members in common situations, from welcomes to...</div>
</div>
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">📢 [[Broadcast (Admin) Messages|Broadcast (Admin) Messages]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">Template group-wide admin messages moderators can send: seasonal notices, reminders, and...</div>
</div>
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">📦 [[Handling Specific Items|Handling Specific Items]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">Policy and guidance on specific categories of item (and animals) that come up again and again:...</div>
</div>
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">⚠️ [[Difficult Situations & Problems|Difficult Situations & Problems]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">How to deal with awkward members, scams, spam, cross-posting, no-shows, emergencies and other...</div>
</div>
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">🛡️ [[Safety & Safeguarding|Safety & Safeguarding]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">Personal safety for members and volunteers, safeguarding concerns and contacts, and health &...</div>
</div>
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">📣 [[Promotion & Publicity|Promotion & Publicity]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">Promoting your local group: social media, PR materials, branding, campaigns and publicity...</div>
</div>
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">🌱 [[Recruiting & Training Volunteers|Recruiting & Training Volunteers]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">Finding, training, and retaining moderators and other volunteers, plus support available to...</div>
</div>
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">🤝 [[Councils, Partnerships & Data Protection|Councils, Partnerships & Data Protection]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">Working with local councils and other organisations, and Freegle's data protection obligations...</div>
</div>
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">🔗 [[Partners & Other Sites|Partners & Other Sites]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">How Freegle connects to the wider world: integration partners like Trash Nothing and LoveJunk,...</div>
</div>
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">📚 [[Reference & Help|Reference & Help]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">Help using the wiki itself, contact details, and other reference material.</div>
</div>
</div>


This site contains information for and from those volunteering with Freegle both locally and nationally. The information is organised into three main portals:  
== How Freegle is run ==
<p style="color:#666;max-width:780px;margin-bottom:0">Current organisational reference: how Freegle is structured, its roles, remits, policies and teams.</p>
<div style="display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:0 24px;margin:6px 0 18px">
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">📋 [[:Category:Organisation & Governance|Organisation & Governance]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">How Freegle is run today: roles, remits, policies, procedures, teams, finance and the wider...</div>
</div>
</div>


{| cellspacing="0" cellpadding="0" border="0" style="" align="center"
== Archive ==
|- style="font-size: 1.5em; vertical-align: bottom;"
<p style="color:#666;max-width:780px;margin-bottom:0">Historic records only - board minutes, AGMs, dated team reports and superseded material - kept for the record and out of the way of the day-to-day guidance.</p>
| style="padding-right: 50px;" |
<div style="display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:0 24px;margin:6px 0 18px">
  {|
<div style="padding:9px 2px;border-bottom:1px solid #eee">
  |- style="vertical-align: middle;"
<div style="font-size:1.14em;font-weight:600">🗄️ [[:Category:Meeting Reports|Meeting Reports]]</div>
  | style=""                   | [[ File:Freegle-heart.png | 60px | link=The Freegle Organisation ]]
<div style="color:#666;font-size:1em;line-height:1.45">Dated team and group meeting reports (Tech, Structure, Development, Reps, Mentor, Start,...</div>
  | style="padding-left: 5px;" | '''The Freegle<br/>Organisation'''
</div>
  |}
<div style="padding:9px 2px;border-bottom:1px solid #eee">
| style="padding-right: 50px;" |
<div style="font-size:1.14em;font-weight:600">🏛️ [[:Category:AGMs & Board|AGMs & Board]]</div>
  {|
<div style="color:#666;font-size:1em;line-height:1.45">Annual General Meetings, board minutes, and board/director elections, year by year.</div>
  |- style="vertical-align: middle;"
</div>
  | style=""                  | [[ File:Manage-local-group.png | 60px | link=Running Your Local Community ]]
<div style="padding:9px 2px;border-bottom:1px solid #eee">
  | style="padding-left: 5px;" | '''Running Your<br/>Local Community'''
<div style="font-size:1.14em;font-weight:600">🕰️ [[:Category:Historic Documents|Historic Documents]]</div>
  |}
<div style="color:#666;font-size:1em;line-height:1.45">Older press coverage, past campaigns, superseded social-media pages and other historic...</div>
| style=""                     |
</div>
  {|
</div>
  |- style="vertical-align: middle;"
  | style=""                  | [[ File:Megaphone-man.png | 60px | link=Publicity ]]
  | style="padding-left: 5px;" | '''Freegle<br/>Publicity'''
  |}
|-


| style="padding-top: 5px; padding-right: 50px;" |
== More ==
Would you like to know more about this
* '''[[Project:Proposed structure|About this revamp]]''' - what changed, and why.
thing we have made together called Freegle?
* [[Reference & Help|Help &amp; editing the wiki]] &middot; [[:Category:Freegle Wiki|All sections]] &middot; [[:Category:Archive|Full archive]]
<br>


Look here for lots of information and ways
__NOTOC__
to get involved with your organisation.
[[Category:Freegle Wiki]]
 
| style="padding-top: 5px; padding-right: 50px;" |
You have a great local Freegle community,
but could you do with some help or ideas?<br/>
<br/>
This section is packed full with 'everything
you need to know' about running your community
 
| style="padding-top: 5px;" |
Are you interested in getting the
word out there about Freegle?<br/>
<br/>
Look here for ideas and resources to
promote Freegle locally and nationally.
 
|-
| style="text-align: right; padding-right: 50px;" | [[The Freegle Organisation|more details...]]
| style="text-align: right; padding-right: 50px;" | [[Running Your Local Community|more details...]]
| style="text-align: right;"                      | [[Publicity|more details...]]
|}
 
== Quick Links ==
 
*[[Contact Details]] - Freegle contacts
*[[Admins]] and [[Sample Messages]] - Need to send an admin or an individual message to a member and stuck for words? Here are some examples
*[[Central Groups]] - Information about the national Freegle discussion groups'''<br>'''
 
== This Wiki ==
 
Don't like the word 'wiki'?  Worried about the amount of information here?  Don't be! 
 
Just think of this as lots of pages in a book, a book written by Freegle people for Freegle people.  Flick through it by using the blue highlighted link words, use the search box to find stuff and get back to the front cover easily by clicking on 'Front Page' on the left hand navigation bar.
 
(If you want to know more about how the wiki works, look at [[Freegle Wiki]])
 
[[Category:Articles]]

Latest revision as of 14:00, 17 July 2026

Freegle Volunteer Wiki

The handbook for Freegle volunteers - how to run and moderate your local community. Tap a section to open its guide.

Running your community

Orientation for anyone new to Freegle: what it is, its history, its aims, and the basics every...
Day-to-day running of a local Freegle community: naming, local initiatives, events, the Freegle...
Using ModTools itself: members, postcodes, photos, statistics, support tools, rippling, and the...
Member-facing features and the tools volunteers use to reach them: Freegle Direct, the Freegle...
Ready-to-use message templates for replying to members in common situations, from welcomes to...
Template group-wide admin messages moderators can send: seasonal notices, reminders, and...
Policy and guidance on specific categories of item (and animals) that come up again and again:...
How to deal with awkward members, scams, spam, cross-posting, no-shows, emergencies and other...
Personal safety for members and volunteers, safeguarding concerns and contacts, and health &...
Promoting your local group: social media, PR materials, branding, campaigns and publicity...
Finding, training, and retaining moderators and other volunteers, plus support available to...
Working with local councils and other organisations, and Freegle's data protection obligations...
How Freegle connects to the wider world: integration partners like Trash Nothing and LoveJunk,...
Help using the wiki itself, contact details, and other reference material.

How Freegle is run

Current organisational reference: how Freegle is structured, its roles, remits, policies and teams.

How Freegle is run today: roles, remits, policies, procedures, teams, finance and the wider...

Archive

Historic records only - board minutes, AGMs, dated team reports and superseded material - kept for the record and out of the way of the day-to-day guidance.

Dated team and group meeting reports (Tech, Structure, Development, Reps, Mentor, Start,...
🏛️ AGMs & Board
Annual General Meetings, board minutes, and board/director elections, year by year.
Older press coverage, past campaigns, superseded social-media pages and other historic...

More

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