Filtering Emails

As a Freegle moderator, you're not required to provide technical support for your members - except in the limited sense of helping them through the complexities of Freegle Direct membership. Here are links to instructions for setting up mail filters in some common email providers, which you can point members to:

• Yahoo: http://help.yahoo.com/l/us/yahoo/mail/original/manage/manage-35.html
• Hotmail: http://email.about.com/cs/hotmailtips/qt/et102101.htm
• Outlook Express: http://www.newbie.org/reference/email04i.html
• Gmail: http://support.google.com/mail/bin/answer.py?hl=en&answer=6579b

If you're knowledgeable about and experienced in providing remote assistance for a variety of email clients, and want to help, feel free to do so - it's your choice.

Disabling spam filters in Gmail

When forwarding Gmail emails to another mailbox, anything Gmail has marked as spam won't be forwarded. To make sure you get all emails, including any incorrectly marked as spam, you can disable the spam filter:

• Log into your Gmail account in your web browser
• Click 'Options' (the cog icon, top right)
• Click 'Settings'
• Click 'Filters'
• Click 'Create a new filter' (bottom of the list)
• In the 'Doesn't have' field, enter "opsjkfokjaw9ptu4398ru39u9u93flkoifjew" (or any other long, random string)
• Click 'Create filter with this search'
• Tick 'Never send it to Spam'
• Click 'Create Filter'

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