Welcome to the Freegle Volunteer Wiki: Difference between revisions

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Welcome to the Freegle Wiki!
<div style="border-bottom:3px solid #3AB54A;padding-bottom:8px;margin-bottom:4px">
<span style="font-size:1.7em;font-weight:700;color:#2d8f3a">Freegle Volunteer Wiki</span>
</div>
<p style="font-size:1.1em;line-height:1.5;color:#333;max-width:780px;margin:6px 0 4px">
The handbook for Freegle volunteers - how to run and moderate your local community. Tap a section to open its guide.
</p>


This site contains information for those volunteering with Freegle both locally and nationally.
== Running your community ==
<div style="display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:0 24px;margin:6px 0 18px">
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">🚀 [[Getting Started|Getting Started]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">Orientation for anyone new to Freegle: what it is, its history, its aims, and the basics every...</div>
</div>
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">🏘️ [[Running Your Community|Running Your Community]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">Day-to-day running of a local Freegle community: naming, local initiatives, events, the Freegle...</div>
</div>
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">🛠️ [[Moderating with ModTools|Moderating with ModTools]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">Using ModTools itself: members, postcodes, photos, statistics, support tools, rippling, and the...</div>
</div>
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">👥 [[Members, Discourse & App|Members, Discourse & App]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">Member-facing features and the tools volunteers use to reach them: Freegle Direct, the Freegle...</div>
</div>
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">✉️ [[Standard Messages|Standard Messages]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">Ready-to-use message templates for replying to members in common situations, from welcomes to...</div>
</div>
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">📢 [[Broadcast (Admin) Messages|Broadcast (Admin) Messages]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">Template group-wide admin messages moderators can send: seasonal notices, reminders, and...</div>
</div>
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">📦 [[Handling Specific Items|Handling Specific Items]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">Policy and guidance on specific categories of item (and animals) that come up again and again:...</div>
</div>
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">⚠️ [[Difficult Situations & Problems|Difficult Situations & Problems]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">How to deal with awkward members, scams, spam, cross-posting, no-shows, emergencies and other...</div>
</div>
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">🛡️ [[Safety & Safeguarding|Safety & Safeguarding]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">Personal safety for members and volunteers, safeguarding concerns and contacts, and health &...</div>
</div>
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">📣 [[Promotion & Publicity|Promotion & Publicity]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">Promoting your local group: social media, PR materials, branding, campaigns and publicity...</div>
</div>
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">🌱 [[Recruiting & Training Volunteers|Recruiting & Training Volunteers]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">Finding, training, and retaining moderators and other volunteers, plus support available to...</div>
</div>
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">🤝 [[Councils, Partnerships & Data Protection|Councils, Partnerships & Data Protection]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">Working with local councils and other organisations, and Freegle's data protection obligations...</div>
</div>
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">🔗 [[Partners & Other Sites|Partners & Other Sites]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">How Freegle connects to the wider world: integration partners like Trash Nothing and LoveJunk,...</div>
</div>
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">📚 [[Reference & Help|Reference & Help]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">Help using the wiki itself, contact details, and other reference material.</div>
</div>
</div>


== Getting Started ==
== How Freegle is run ==
<p style="color:#666;max-width:780px;margin-bottom:0">Current organisational reference: how Freegle is structured, its roles, remits, policies and teams.</p>
<div style="display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:0 24px;margin:6px 0 18px">
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">📋 [[:Category:Organisation & Governance|Organisation & Governance]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">How Freegle is run today: roles, remits, policies, procedures, teams, finance and the wider...</div>
</div>
</div>


New to the Freegle wiki? Here are some pages you might want to visit.
== Archive ==
<p style="color:#666;max-width:780px;margin-bottom:0">Historic records only - board minutes, AGMs, dated team reports and superseded material - kept for the record and out of the way of the day-to-day guidance.</p>
<div style="display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:0 24px;margin:6px 0 18px">
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">🗄️ [[:Category:Meeting Reports|Meeting Reports]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">Dated team and group meeting reports (Tech, Structure, Development, Reps, Mentor, Start,...</div>
</div>
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">🏛️ [[:Category:AGMs & Board|AGMs & Board]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">Annual General Meetings, board minutes, and board/director elections, year by year.</div>
</div>
<div style="padding:9px 2px;border-bottom:1px solid #eee">
<div style="font-size:1.14em;font-weight:600">🕰️ [[:Category:Historic Documents|Historic Documents]]</div>
<div style="color:#666;font-size:1em;line-height:1.45">Older press coverage, past campaigns, superseded social-media pages and other historic...</div>
</div>
</div>


* [[Contact Details]] - Do you need help with something? Look here for info about who to contact.
== More ==
* [[Moderator Handbook]] - These pages provide guidance for looking after a local Freegle group.
* '''[[Project:Wiki reorganisation|About the 2026 reorganisation]]''' - what changed, and why.
* [[Admins]] - Need to send a group admin and stuck for words? Here are some examples.
* [[Reference & Help|Help &amp; editing the wiki]] &middot; [[:Category:Freegle Wiki|All sections]] &middot; [[:Category:Archive|Full archive]]
* [[Working Groups]] - Information about the Freegle Working Groups


There is also a new disclaimer [[Disclaimer|here]]. Please consider using this on your group. It's not mandatory to do so, but we'd strongly recommend it.
__NOTOC__
 
[[Category:Freegle Wiki]]
More coming soon / eventually. Want to contribute? Sign up and drop us a line.
 
== Getting Involved ==
 
Would you like to help work on the Freegle wiki? There are many pages that need to be written. Visit [[Getting Involved]] for more details.
 
For my reference, I've copied the [[Media Wiki Default Main Page]] here.

Latest revision as of 12:00, 19 July 2026

Freegle Volunteer Wiki

The handbook for Freegle volunteers - how to run and moderate your local community. Tap a section to open its guide.

Running your community

Orientation for anyone new to Freegle: what it is, its history, its aims, and the basics every...
Day-to-day running of a local Freegle community: naming, local initiatives, events, the Freegle...
Using ModTools itself: members, postcodes, photos, statistics, support tools, rippling, and the...
Member-facing features and the tools volunteers use to reach them: Freegle Direct, the Freegle...
Ready-to-use message templates for replying to members in common situations, from welcomes to...
Template group-wide admin messages moderators can send: seasonal notices, reminders, and...
Policy and guidance on specific categories of item (and animals) that come up again and again:...
How to deal with awkward members, scams, spam, cross-posting, no-shows, emergencies and other...
Personal safety for members and volunteers, safeguarding concerns and contacts, and health &...
Promoting your local group: social media, PR materials, branding, campaigns and publicity...
Finding, training, and retaining moderators and other volunteers, plus support available to...
Working with local councils and other organisations, and Freegle's data protection obligations...
How Freegle connects to the wider world: integration partners like Trash Nothing and LoveJunk,...
Help using the wiki itself, contact details, and other reference material.

How Freegle is run

Current organisational reference: how Freegle is structured, its roles, remits, policies and teams.

How Freegle is run today: roles, remits, policies, procedures, teams, finance and the wider...

Archive

Historic records only - board minutes, AGMs, dated team reports and superseded material - kept for the record and out of the way of the day-to-day guidance.

Dated team and group meeting reports (Tech, Structure, Development, Reps, Mentor, Start,...
🏛️ AGMs & Board
Annual General Meetings, board minutes, and board/director elections, year by year.
Older press coverage, past campaigns, superseded social-media pages and other historic...

More

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