Emergency Response and Urgent Appeals - National Response

The contact email address for emergencies and appeals is support@ilovefreegle.org

If an organisation contacts any of the national mailboxes, it should be forwarded as soon as possible to support@ilovefreegle.org.

Actions to be taken by support@ilovefreegle.org

Acknowledge the contact email as soon as possible.
Establish what the organisation or individual wants from Freegle, and where.
Clarify what Freegle is and what we can realistically do - issue information, advertise items wanted, say what isn't wanted, say where to send cash donations, say if volunteers are needed and what skills are required (if any) - and be clear about what we can't do, which is guarantee a response.
Let board@, media@ and geeks@ know of the contact, so they're aware of the situation and can be asked for advice if required.
Contact local communities if this is judged the best next course of action.
Inform Central of any national response, with a link to Emergency Response and Urgent Appeals - Group Response.