Retaining Volunteers

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Revision as of 19:34, 1 May 2018 by Dee (talk | contribs) (Added now location for logs. Removed reference to a de4ad link.)
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Tips for working well as a team within a Freegle group

  • Swap numbers in case of emergencies that lead to a sudden inability to mod, attend an event etc
  • Respect each other's skills and different time commitments
  • Consider having informal meetings every 3 months, maybe sometimes with volunteers from neigbouring groups
  • Meet up online if face-to-face meetings never seem to happen
  • Have your own mods support group - some Freegle groups copy relevant messages to the group-owner address, others have a Yahoo group for volunteers from one or more adjoining groups.


    • archive
    • files
    • practice polls
    • sharing promotional and other local news
    • chat
    • support
  • Check the management logs (Mod tools>Logs>Messages) or (Mod tools>Members>Approved>Moderation Team) from time to time to ensure that the bulk of the modding is not being done by one mod - this puts the group at risk for several reasons:
    • the busy mod may be more likely to burn out
    • if the busy mod is not available there may be a serious gap in modding cover
    • other mods may feel that they are not getting sufficient opportunity to mod and lose interest
  • If you have a sensitive and difficult issue within your team that cannot be resolved locally, consider asking for confidential advice from Confidential Volunteer Support

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