Freegle Direct & Facebook specific problems: Difference between revisions
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Others, you can use the up to date Moderator plug in to find their email address if they have been allocated. You can then mail them directly or through the app. | Others, you can use the up to date Moderator plug in to find their email address if they have been allocated. You can then mail them directly or through the app. | ||
===== '''Q. Can I mail FB members | ===== '''Q. Can I mail FB/FD members?''' ===== | ||
A. See the answer above. | A. See the answer above. | ||
Revision as of 13:01, 7 March 2012
Moderator Questions.
Q. How do I deal with Wall posts?
A. You can use the auto responder. Go to your group settings and tick the box for this.
If you want to reply yourself then either reply underneath their post or click on their profile pic and send them a message.
Q. I am sending out requests for locations to Facebook users but they never reply.
A. They will not receive the emails, unless you are sending out to a membership which has been assigned.
Those in pending are never assigned, nor the remainer of the 10 pre approved memberships help by the app.
Others, you can use the up to date Moderator plug in to find their email address if they have been allocated. You can then mail them directly or through the app.
Q. Can I mail FB/FD members?
A. See the answer above.
Q. How can I see their email addresses?
A. By using the up to date Moderator plug in and making sure it refreshes daily. Click on the Freegle button on the 1st page.
A. By going to the app settings page and scrolling to the bottom of the page. There is a function to mail list to owner.
Q. I have downloaded the member list and can't understand it?
A. Copy it and paste it into a spreadsheet. Click on Dats and choose text to columns. Use the comma as a delimiter. It should then be nice and tidy.
You can keep it and add columns for further information if you like.
Q. How do I change my groups settings.
A.If you have a Facebook account you need to click on the post box, and then on edit group settings. You will go to the app and can amend them. Remember to save them and to return the verification email.
A. Direct. If your group is only using Freegle Direct, you need to keep a note of your groups settings page. If you haven't done so. Log in and click on the group tab.
There will be a number at the end put this number at the end of the group url. https://direct.ilovefreegle.org/republisher_group_settings.php?groupid=000 000 will be whatever number your group has been allocated. CHeck????
Q. How do I ban an FB user.
.
Member Questions.
Q. How do I join on Facebook?
Q.How do I leave a Facebook Group?
Q How do I join Freegle Direct?
Q How do I leave Freegle Direct
Q.How do I reply to a post on Facbook/Direct
Q. Why am I getting two mails about each post.
Q. Why can't I click on the links (they don't work)
Q.How do I change my digest settings?
Q. I clicked on a link to allow my posts to be on Facebook and I want to change it.
Q. I have stopped all reminders and I only meant to stop it for one.
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