Emergency Response and Urgent Appeals - Group Response

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From time to time there are disasters or emergencies where people need help with goods and information. Local communities may want to get involved, especially if it's in or near the area they serve.

We have a national strategy for this (see Emergency Response and Urgent Appeals). Based on past experience, we recommend local communities bear the following in mind:

  • Make sure any messages you send will positively contribute, and not add to the work of other organisations already on the ground.
  • Don't get personally involved unless you know the people or neighbourhood affected.
  • Be careful to deal with known people and organisations, not well-meaning but unaccountable individuals.
  • For major disasters or emergencies, Central will be kept informed of any national Freegle responses or messages.
  • Please let Central or support@ilovefreegle.org know if you and your community are involved in or responding to an emergency.
  • Check your Freegle Direct newsfeed and social media for comments from your members - stay calm, don't speculate, and only share information you know to be accurate.
  • Ask support@ilovefreegle.org for help if you're uncertain what to do.
  • If you're personally involved in an emergency or disaster, please ask mentors@ilovefreegle.org for help - they can moderate your community if you're absent or overwhelmed, or offer other support you may need.

See also