Moderation

When should members be moderated?

Ideally Freegle groups should be set to moderate new members. Moderating new members ensures that you can:

• Weed out spammers and scammers.
• Nicely share a pointer or two about how or what to post.
• Tell members that there's a group closer to where they live if that is relevant.

Commonly members are taken off moderation and put on group settings:

• After they have posted an offer or request that follows your group rules.
• if they live in the catchment area (but only if you have any guidelines restricting out of area posts or cross-posting - many groups don't).

Try to remove members from moderation as soon as possible.

Taking members off moderation

On FD, you will see the option to change the status of the member when you approve their first post and each subsequent post. Just click on the

They can be set back to the option Messages posted by this member are moderated (or to group settings) as necessary as follows:

• Click on Members>Approved in the left hand modtools menu, then search for the member ID or email address.
• Click on the member's Group Settings button and click to Moderated.
• If needed, add a note to the change to say why the member has been returned to moderation via the Add Note button.

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