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This is a sample message you could send to an individual members
Hello $memberid,
Would you care to pass on the details of the person who failed to collect from you?
The moderators are powerless to stop this if we are unaware that it has happened.
We would require emails to and from you/the person who did not collect as arranged in order to contact them.
Thank you.
$myname
Freegle Group Moderator
$owneremail
$membermail