Moderation

When should members be moderated?

Freegle communities should ideally set new members to moderated. This lets you:

• Weed out spammers and scammers
• Nicely share a pointer or two on how or what to post
• Tell members about a closer community, if relevant

Members are commonly taken off moderation and put on group settings:

• After they've posted an offer or request that follows your community's rules
• If they live in the catchment area (only relevant if your community restricts out-of-area posts or cross-posting - many don't)

Try to remove members from moderation as soon as possible.

Taking members off moderation

You'll see the option to change a member's status when you approve their first post, and each subsequent one - click the 'moderated' box on the right and select 'group settings'.

To put a member back on moderation:

• Click on Members > Approved in the left-hand ModTools menu, then search for the member's ID or email address.
• Click their Group Settings button and select Moderated.
• If needed, add a note explaining the change via the Add Note button - remember members can ask to see all information we hold about them, so word notes carefully.

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