Freegle Central Group: Difference between revisions
DavidFreegle (talk | contribs) |
Neville Reid (talk | contribs) (update, remove dead links, remove duplicate links for 2016 & 2015 survey which were the same as 2013) |
||
(61 intermediate revisions by 3 users not shown) | |||
Line 1: | Line 1: | ||
Information for Freegle Volunteers about Freegle-UK Central, the central discussion group for all Freegle Volunteers. | |||
===Links=== | |||
Freegle Central can be found here https://discourse.ilovefreegle.org/ | |||
The email address | The team responsible for moderating Freegle Central is the [[Discourse Support Team Remit]]. Their email address is [mailto:centralmods@ilovefreegle.org centralmods@ilovefreegle.org] | ||
=== Task | === Task list=== | ||
The Team's task list is here [https://spreadsheets.google.com/ccc?key=tmcZQ7MtiFPaa81MKuJ9FIQ&authkey=CPjhgKwE&hl=en&authkey=undefined#gid=0] | The Team's task list is here [https://spreadsheets.google.com/ccc?key=tmcZQ7MtiFPaa81MKuJ9FIQ&authkey=CPjhgKwE&hl=en&authkey=undefined#gid=0] | ||
===Team | ===Team role and remit === | ||
The team undertakes a variety of tasks concerned with running our central Freegle discussion group. | The team undertakes a variety of tasks concerned with running our central Freegle discussion group. | ||
They work within guidelines outlined in [[Discourse Support Team Remit]]. | |||
=== | ===Moderation=== | ||
To keep Central a friendly and supportive place for all volunteers we should: | |||
* state a minimum number of mods to be involved in the mod team (5) that do the work involved in the running of the group | |||
* run a regular survey to include feedback for why people have joined or left, why they would choose special notices and whether the moderation in place is acceptable | |||
* apply a very light touch moderation process only, with the priority to keep Central as unmoderated as possible | |||
* only use moderation when messages are abusive, overtly aggressive or threatening | |||
'''Moderation process:''' | |||
* the Central mods team have responsibility for moderation on the group | |||
* allow the Discourse Support Team to act in 'emergencies' to put a member on 'moderation' in line with their remit. | |||
===Central guidelines=== | |||
When posting it helps if you sign off with your name and your community name. | |||
This is a self-moderated forum and as such we have no 'rules', but these are the guidelines we would like you to follow. | |||
By joining the group you agree to follow the guidelines below and agree that the Central Mod Team may moderate posts in extreme circumstances. | |||
1. Please be polite and treat fellow members with respect. | |||
2. If in doubt of another poster's tone, assume they are speaking neutrally. It is easier on your blood pressure. | |||
3. Please do not use insulting, derogatory or obscene language toward fellow members. | |||
4. Please do not forward in full or in part any correspondence unless the sender gives their consent. | |||
Thank you very much. Please enjoy your stay in Freegle Central | |||
In Freegle we always welcome feedback and if you feel any of the above guidelines could be improved, or are being ignored, please feel free to e-mail the owners. centralmods@ilovefreegle.org | |||
Best regards | |||
Your Freegle Central Team. | |||
===Auto messages sent to members=== | |||
====Welcome message==== | |||
Sent on approval of membership. | |||
Welcome to the Freegle Central group fellow Freegler :o) | |||
Freegle Central is open to anyone who is a Freegle volunteer. | |||
When posting it helps if you sign off with your name and your community name | |||
The purpose of Freegle Central is to provide a space for support of Freegle volunteers so please ask if you have a question about anything. | |||
This is a self-moderated forum and as such we have no 'rules', but these are the guidelines we would like you to follow. | |||
Please be polite and treat fellow members with respect | |||
If in doubt of another poster's tone, assume they are speaking neutrally. It is easier on your blood pressure. | |||
We ask you to respect that this is a private group - the information contained within this group is for Freegle volunteers only. | |||
Thank you very much. Please enjoy your stay in Freegle Central! :) | |||
In Freegle we always welcome feedback and if you feel anything on Central could be improved please feel free to e-mail us and one of our Mod team will reply to your feedback. | |||
Thank you very much. Please enjoy your stay in Freegle Central! :) | |||
In Freegle we always welcome feedback and if you feel anything on Central could be improved please feel free to e-mail us and one of our Mod team will reply to your feedback. | |||
Best regards <br> | |||
Discourse Support Team | |||
====Pending member message==== | |||
Thanks for your application to join Freegle Central. | |||
This group is open to Freegle volunteers and to verify your status, please can you arrange for verification from your owner address or ask someone who is already a member of Central to email us with your details. | |||
If you are a New group we should have received this info from GAT and/or GAT volunteer will help with this. | |||
We usually aim to approve applications within 24 hours of receiving confirmation. | |||
If you want to start a new community - which would be great - then the place to start is newgroups@iLoveFreegle.org. | |||
Kindest regards,<br> | |||
Discourse Support Team | |||
centralmods@ilovefreegle.org | ''Email us if you require further information centralmods@ilovefreegle.org'' | ||
=== | ====Rejection of membership message==== | ||
This message is sent if there is no response from an applicant. | |||
Thanks for | ''Thanks for applying to join Freegle Central. Unfortunately we were not able to verify that you are an owner or moderator of an affiliated Freegle community. For this reason your application has been rejected.'' | ||
''Please feel free to reapply and look out for the verification information we send if you feel this was an error and please state you Freegle community name when you reapply.'' | |||
''If you are waiting for your community to be affiliated please reapply when the affiliation process is completed.'' | |||
.. | ''If you are just looking for info about Freegle please visit www.ilovefreegle.org'' | ||
''Kind regards,'' | |||
''Discourse Support Team'' | |||
===Surveys and evaluations=== | |||
The Discourse Support Team helps with the overall organisation of Freegle by running surveys and evaluations to encourage participation in activities. | |||
====Central members evaluation 2013==== | |||
This survey received 30 responses. | |||
Click here [https://docs.google.com/spreadsheet/ccc?key=0AhLRsAbNOFYWdFllQXZXSGVjcm9WZEdyN2FOc1JGakE&usp=drive_web#gid=0] to go to Survey Results. | |||
=== | ====Central members evaluation 2012==== | ||
This survey received 25 responses. | |||
Click here [https://docs.google.com/spreadsheet/ccc?key=0AhLRsAbNOFYWdGpiN1cxTk04Rl9XcmRoWnpQNjRBSmc&usp=drive_web#gid=0] to go to Survey Results. | |||
====Central members evaluation 2010==== | |||
This survey had about 55 responses in June and July 2010. | |||
Click here [https://docs.google.com/spreadsheet/ccc?key=0AhLRsAbNOFYWdElWbHNfcnNiczN2WkJ0YlFaaW1hUHc&usp=drive_web#gid=0] to go to Survey Results. | |||
==Reports== | |||
See regular reports of Central Messages - [[Central Reports]] | |||
==Polls== | |||
Polls held on the Group in 2013 - [[2013 Polls]] | |||
Links: | |||
*[[Freegle Central Membership]] | |||
*[[Discourse Support Team Remit]] | |||
Back to [[Central Groups]] | Back to [[Central Groups]] | ||
[[Category:Freegle_Teams]] [[Category:Policies,_Procedures,_Remits]] | [[Category:Freegle_Teams]] [[Category:Policies,_Procedures,_Remits]] |
Latest revision as of 11:25, 22 July 2024
Information for Freegle Volunteers about Freegle-UK Central, the central discussion group for all Freegle Volunteers.
Links
Freegle Central can be found here https://discourse.ilovefreegle.org/
The team responsible for moderating Freegle Central is the Discourse Support Team Remit. Their email address is centralmods@ilovefreegle.org
Task list
The Team's task list is here [1]
Team role and remit
The team undertakes a variety of tasks concerned with running our central Freegle discussion group. They work within guidelines outlined in Discourse Support Team Remit.
Moderation
To keep Central a friendly and supportive place for all volunteers we should:
- state a minimum number of mods to be involved in the mod team (5) that do the work involved in the running of the group
- run a regular survey to include feedback for why people have joined or left, why they would choose special notices and whether the moderation in place is acceptable
- apply a very light touch moderation process only, with the priority to keep Central as unmoderated as possible
- only use moderation when messages are abusive, overtly aggressive or threatening
Moderation process:
- the Central mods team have responsibility for moderation on the group
- allow the Discourse Support Team to act in 'emergencies' to put a member on 'moderation' in line with their remit.
Central guidelines
When posting it helps if you sign off with your name and your community name.
This is a self-moderated forum and as such we have no 'rules', but these are the guidelines we would like you to follow. By joining the group you agree to follow the guidelines below and agree that the Central Mod Team may moderate posts in extreme circumstances.
1. Please be polite and treat fellow members with respect.
2. If in doubt of another poster's tone, assume they are speaking neutrally. It is easier on your blood pressure.
3. Please do not use insulting, derogatory or obscene language toward fellow members.
4. Please do not forward in full or in part any correspondence unless the sender gives their consent.
Thank you very much. Please enjoy your stay in Freegle Central In Freegle we always welcome feedback and if you feel any of the above guidelines could be improved, or are being ignored, please feel free to e-mail the owners. centralmods@ilovefreegle.org
Best regards Your Freegle Central Team.
Auto messages sent to members
Welcome message
Sent on approval of membership.
Welcome to the Freegle Central group fellow Freegler :o)
Freegle Central is open to anyone who is a Freegle volunteer.
When posting it helps if you sign off with your name and your community name
The purpose of Freegle Central is to provide a space for support of Freegle volunteers so please ask if you have a question about anything.
This is a self-moderated forum and as such we have no 'rules', but these are the guidelines we would like you to follow.
Please be polite and treat fellow members with respect
If in doubt of another poster's tone, assume they are speaking neutrally. It is easier on your blood pressure.
We ask you to respect that this is a private group - the information contained within this group is for Freegle volunteers only.
Thank you very much. Please enjoy your stay in Freegle Central! :)
In Freegle we always welcome feedback and if you feel anything on Central could be improved please feel free to e-mail us and one of our Mod team will reply to your feedback. Thank you very much. Please enjoy your stay in Freegle Central! :)
In Freegle we always welcome feedback and if you feel anything on Central could be improved please feel free to e-mail us and one of our Mod team will reply to your feedback.
Best regards
Discourse Support Team
Pending member message
Thanks for your application to join Freegle Central.
This group is open to Freegle volunteers and to verify your status, please can you arrange for verification from your owner address or ask someone who is already a member of Central to email us with your details.
If you are a New group we should have received this info from GAT and/or GAT volunteer will help with this.
We usually aim to approve applications within 24 hours of receiving confirmation.
If you want to start a new community - which would be great - then the place to start is newgroups@iLoveFreegle.org.
Kindest regards,
Discourse Support Team
Email us if you require further information centralmods@ilovefreegle.org
Rejection of membership message
This message is sent if there is no response from an applicant.
Thanks for applying to join Freegle Central. Unfortunately we were not able to verify that you are an owner or moderator of an affiliated Freegle community. For this reason your application has been rejected.
Please feel free to reapply and look out for the verification information we send if you feel this was an error and please state you Freegle community name when you reapply.
If you are waiting for your community to be affiliated please reapply when the affiliation process is completed.
If you are just looking for info about Freegle please visit www.ilovefreegle.org
Kind regards,
Discourse Support Team
Surveys and evaluations
The Discourse Support Team helps with the overall organisation of Freegle by running surveys and evaluations to encourage participation in activities.
Central members evaluation 2013
This survey received 30 responses.
Click here [2] to go to Survey Results.
Central members evaluation 2012
This survey received 25 responses.
Click here [3] to go to Survey Results.
Central members evaluation 2010
This survey had about 55 responses in June and July 2010.
Click here [4] to go to Survey Results.
Reports
See regular reports of Central Messages - Central Reports
Polls
Polls held on the Group in 2013 - 2013 Polls
Links:
Back to Central Groups