Spam: Difference between revisions

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Occasionally a member gets upset and accuses us of sending spam.
Occasionally a member gets upset and accuses us of sending spam. Here's the position we take.


This is the position we take on this:
When a member signs up and logs in to our website, they see "Terms of Use Apply" under the sign-in options. Our [https://www.ilovefreegle.org/terms Terms] say we'll email members posts, replies, events and newsletters, and that they can control this in Settings.
 
When a member signs up to and into our website, they will see 'Terms of Use Apply' under the sign in options. The terms at https://www.ilovefreegle.org/terms say:
 
1. We will email you posts, replies, events, newsletters, etc - control these in Settings (link shown which takes the member to their Settings tab).
 
When a new member signs up to Freegle Direct, they get an email 'Thanks for joining Freegle', which includes 'You can change your settings by clicking here'.  'Here' links to their Setttings tab on the website.
 
 
If they have signed in to a Yahoo group directly, most will link to https://www.ilovefreegle.org/handbook, which also says:
 
1. We will email you posts, replies, events, newsletters, etc - control these in Settings
 
 
 
On each of the mails Freegle (or Yahoo if they are still receiving them) sends to the member, they will also see an unsubscribe link, which allows the option to stop any particular type of email they don't wish to receive.
 
 
We take the view that we have complied with the requirements of data protection on marketing.  Our pages on data protection in this wiki are all categorised together, you can click on them at http://wiki.ilovefreegle.org/Category:Data_Protection 
 
(Yahoo also has its own Terms https://policies.yahoo.com/us/en/yahoo/terms/utos/index.htm which cover the ability to send people signing up to Yahoo services emails, which apply to Yahoo groups.)


When a new member signs up, they get a "Thanks for joining Freegle" email, which includes "You can change your settings by clicking here", linking to their Settings tab on the website.


Every email Freegle sends includes an unsubscribe link, letting the member stop any particular type of email they don't want, except essential [[Admins|admin mails]]. Members can't opt out of admin mails that local volunteers classify as "essential" rather than "newsletter".


We take the view that we've complied with data protection requirements on marketing. Our data protection pages on this wiki are grouped together in [[:Category:Data Protection]].


Links:
Links:
* [[Terms for Freegle Users]]
* [[Data Use & Protection]]
* [[Spammers]] - abuse of the Freegle platform
* [[ModTools#Messages]] - marking an Offer/Wanted message as spam
* [[Member Chat#Chat Review in Modtools]] - controlling spam in Freegle's chat function


*[[Terms for Freegle Users]]
[[Category:Members, Discourse & App]]
*[[Data Use & Protection]]
 
 
 
[[category:Freegle Direct]] [[category:Admin]]

Latest revision as of 12:00, 17 July 2026

Occasionally a member gets upset and accuses us of sending spam. Here's the position we take.

When a member signs up and logs in to our website, they see "Terms of Use Apply" under the sign-in options. Our Terms say we'll email members posts, replies, events and newsletters, and that they can control this in Settings.

When a new member signs up, they get a "Thanks for joining Freegle" email, which includes "You can change your settings by clicking here", linking to their Settings tab on the website.

Every email Freegle sends includes an unsubscribe link, letting the member stop any particular type of email they don't want, except essential admin mails. Members can't opt out of admin mails that local volunteers classify as "essential" rather than "newsletter".

We take the view that we've complied with data protection requirements on marketing. Our data protection pages on this wiki are grouped together in Category:Data Protection.

Links:

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