Moderation: Difference between revisions

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=When should members be moderated?=
==When should members be moderated?==
Freegle communities should ideally set new members to moderated. This lets you:
*Weed out spammers and scammers
*Nicely share a pointer or two on how or what to post
*Tell members about a closer community, if relevant


Ideally Freegle groups should be set to moderate new members.  Moderating new members ensures that you can:
Members are commonly taken off moderation and put on group settings:
*Weed out spammers and scammers.
*After they've posted an offer or request that follows your community's rules
*Nicely share a pointer or two about how or what to post.
*If they live in the catchment area (only relevant if your community restricts out-of-area posts or cross-posting - many don't)
*Tell members that there's a group closer to where they live if that is relevant.


Try to remove members from moderation as soon as possible.


Commonly members are taken off moderation and put on group settings:
==Taking members off moderation==
*after they have posted an offer or request that follows your group rules.
You'll see the option to change a member's status when you approve their first post, and each subsequent one - click the 'moderated' box on the right and select 'group settings'.
*if they live in the catchment area (but only if you have any policies restricting out of area posts or cross-posting).


=Taking members off moderation =
To put a member back on moderation:
*Click on Members > Approved in the left-hand ModTools menu, then search for the member's ID or email address.
*Click their Group Settings button and select Moderated.
*If needed, add a note explaining the change via the Add Note button - remember members can ask to see all information we hold about them, so word notes carefully.


On FD, you will see the option to change the status of the member when you approve their first post and each subsequent post.  Just click on the
Back to [[Admin]] or [[How to]]


They can be set back to the option Messages posted by this member are moderated (or to group settings) as necessary as follows:
[[Category:Moderating with ModTools]]
 
* Click on Members>Approved in the left hand modtools menu, then search for the member ID or email address.
* Click on the member's Group Settings button and click to Moderated.
* If needed, add a note to the change to say why the member has been returned to moderation via the Add Note button.
 
 
 
 
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[[category:How To]]

Latest revision as of 12:00, 17 July 2026

When should members be moderated?

Freegle communities should ideally set new members to moderated. This lets you:

  • Weed out spammers and scammers
  • Nicely share a pointer or two on how or what to post
  • Tell members about a closer community, if relevant

Members are commonly taken off moderation and put on group settings:

  • After they've posted an offer or request that follows your community's rules
  • If they live in the catchment area (only relevant if your community restricts out-of-area posts or cross-posting - many don't)

Try to remove members from moderation as soon as possible.

Taking members off moderation

You'll see the option to change a member's status when you approve their first post, and each subsequent one - click the 'moderated' box on the right and select 'group settings'.

To put a member back on moderation:

  • Click on Members > Approved in the left-hand ModTools menu, then search for the member's ID or email address.
  • Click their Group Settings button and select Moderated.
  • If needed, add a note explaining the change via the Add Note button - remember members can ask to see all information we hold about them, so word notes carefully.

Back to Admin or How to

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