Trash Nothing: Difference between revisions

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The site poses no 'threat' to Freegle groups but seeks to provide an interface for members to join and use your group, while still under your group rules.  
[https://trashnothing.com Website] / [https://play.google.com/store/apps/details?id=com.trashnothing.app Android app]


Most of the text below is taken directly from the [http://trashnothing.com/moderator_faq Trash Nothing Moderator FAQ].  
== Groups ==
Trash Nothing is an independent site, run and owned by Andrew Trusty, operating worldwide. It connects into Freegle groups, giving members a simple way to use as many groups as they wish. Trash Nothing (TN) also lets people set up and run Free groups directly on TN.


== Trash Nothing FAQ  ==
== TN members ==
People wanting to join a Freegle group via TN are connected to us from the TN site via a TN email address, e.g. xxxxxxx32-g4577@user.trashnothing.com.


====What is trash nothing and how does it work?====
A lot of new members join Freegle groups via TN, so they're a valuable source of members. The TN site and apps are closely integrated with Freegle, and TN works as an alternative interface to Freegle groups. TN members can browse, reply to and submit offers and requests (and edit their own offers and requests). They can also see and respond to chats, either on TN or by email, and can view thumbs up/down ratings and member profiles on TN.
The trash nothing site provides new email accounts designed to make free recycling quicker and easier. Everyone who signs up gets a free trash nothing email account they can use to subscribe to free recycling groups on Yahoo Groups. Thousands of free recycling members and moderators around the world are already using trash nothing to improve their free recycling experience!''


====Why is the group I moderate listed on trash nothing?====
TN members can't see events, volunteer opportunities or ChitChat, which are Freegle-only features.
We maintain a list of free recycling groups around the world as a convenience to people looking to subscribe to their local free recycling groups with trash nothing email accounts.''


====How do I get the group I moderate added to trash nothing?====
TN members manage their profile information and account settings at https://trashnothing.com/beta/settings. There are two options for a TN username: the first part of the member's email address, or a name of their own choosing (whatever they put in the "name" box). A "use name" tickbox controls which is used - if it's unticked, TN uses the first part of the email address.
Just send us a message with the group web site and we'll add it to our list.''


====How do I EDIT my TrashNothing group settings eg getting links removed from messages, set up wanted and offers limits etc?====
Some members get confused between the two sites. Here's how it works:
If you want the TrashNothing links removed from messages posted via TN members on your group simply ask Andrew from TN to remove links-he will. He will also give you a link so you can make further adjustments to settings for TN members on your group.  


OR just try this link
*Freegle members can reply to Freegle or TN posts from Freegle, using their Freegle account.
*TN members can reply to Freegle or TN posts from TN, using their TN account.
*If someone sticks to just one system, they'll be fine - there's no need for two accounts.
*If a Freegle member goes to TN and tries to reply with their Freegle account, it won't work, because TN doesn't know about it - they'll need to create a TN account.
*If a TN member goes to Freegle and tries to reply with their TN account, it won't work, because Freegle doesn't know about it - they'll need to create a Freegle account.


http://trashnothing.com/moderator/yahoo-settings
So members need to pick one system and stick with it to avoid confusion.


====Why would people want to use trash nothing instead of the Yahoo Groups web interface or their normal email accounts?====  
== TN member moderation / group settings ==
We've packed tons of new features into trash nothing email accounts that make them quicker and easier for people to use with free recycling groups.''
There's [https://trashnothing.com/moderator/group-settings a moderators page] where you can set things like the format of TN subject lines and whether/how crossposting is allowed.


''Neither the Yahoo Groups website or any other email accounts are designed for free recycling groups. They all work fine for normal emails but they don't understand the rules or the different types of posts that are part of free recycling.''
(To log in without a verification email, go to the top of [[ModTools#Getting_Set_Up|ModTools Settings: Community]] and click the link to your community's TN settings.)


''For example, composing correct post subject lines or browsing only offer posts that are not taken are difficult and time consuming tasks with Yahoo Groups or an email account from Gmail or Hotmail. But these tasks take no time or effort at all with a trash nothing email account.''
Volunteers get a reminder about these settings every six months, and can access the site straight from the reminder. If there are any problems, just [https://trashnothing.com/contact contact Andrew].


====Why would I want members of the groups I moderate to use trash nothing?====
Example six-monthly reminder message:
Are you tired of correcting subject lines and hearing complaints about spam or email overload? A lot of moderators have these problems and waste valuable time and energy fixing them every time a new member joins or a new spammer shows up. With trash nothing email accounts, these problems disappear!''


''The post composer built-in to trash nothing automatically handles correct subject line formatting for every post so neither you or the group members have to. It also lets members choose to use the Fair Offer Policy so more group members have a fair chance of getting items.''  
''This is an automated reminder that it's been at least 6 months since the xxxx Freegle group settings have been updated on trashnothing.com. If the group rules, questionnaire or post format have changed in the last 90 days, please click the link below to update the settings:
https://trashnothing.com/moderator/group-settings?id=xxxxFreegle''


''Since trash nothing email accounts are separate from people's personal email accounts, members don't have to worry about overloading their inbox with group emails on high traffic groups.''  
''The Group Settings page on trashnothing.com is used to configure how the xxxx Freegle group works for members of the group who are using trashnothing.com email accounts. The settings on this page are meant to work alongside the group's existing rules and guidelines.''


''These days, more and more groups are becoming infected with auto-reply spammers and spammers who use non-member email addresses to send spam. But with aggressive spam filtering, trash nothing blocks these spammers from reaching group members with trash nothing email accounts. And with the ability to flag any post in two clicks, group members can quickly and easily alert you to new spam and other inappropriate posts.''  
''If you have any questions about the Group Settings page, you can contact us at the link https://trashnothing.com/contact and/or you can reach the moderators page from here https://trashnothing.com/moderator/group-settings?id=xxxxxFreegle''


''And by using trash nothing email accounts, members gain more privacy because they never have to reveal their personal email account while using their local groups or interacting with other members.''
Note: this email will probably show up first in the ModTools chat interface. Once you click the link in it, you'll be able to view and update the group settings.


''Do you have ideas or feedback to improve free recycling on trash nothing? Let us know! We'd love to work with you to improve the free recycling experience.''
It's worth checking which other TN groups are in your area, so you're aware of the groups your TN members might also belong to, in case of queries. You might also want to become a TN member yourself, so you can see what your members see and how the site works from a member's point of view.


====Can I still kick / ban / moderate people who use trash nothing?====
Once you're on the moderator page it's fairly self-explanatory, but it's worth telling your team why they're getting these TN messages appearing in group chat.
Yes. People with trash nothing email accounts are normal email members of groups on Yahoo Groups so moderators are always in complete control of the group and the group membership.''


====How do I know if people are using trash nothing?====
TN has a help section for members - refer them there if they need help using the TN interface:
You can easily identify trash nothing users by the email address they use to subscribe and post to a group. All trash nothing users email addresses end with @user.trashnothing.com''
* https://help.trashnothing.com


====How can I tell what IP address a trash nothing user has?====
== Locations ==
Emails sent using trash nothing email accounts contain the user's IP address in the X-trash-nothing-User-IP header.''


== ''Common Misconceptions''  ==
You can set the location format in "Preferred Subject Line Location":
*neighbourhood name
*town or city name
*nearby cross streets
*postal code
*local
*area and short post code
*any of the above
*other


====People can use trash nothing to see group posts without being a member of the group====
The current version of the TN site and apps gives members full control over exactly where the map is centred each time they post. If you notice a TN post with an incorrect map location, simply ask the TN member to edit their post to correct it.
False. The trash nothing site only provides email accounts to people who sign up. Like any other email account, they won't see anything from a group until they use their email account to subscribe to a free recycling group. Only after they are subscribed to a group, as a normal email member, do they start seeing the group posts that Yahoo Groups sends to them.''


====Group posts are republished on trash nothing====
If you want to send more detailed editing instructions to a TN member, use the following:
False. Posts only appear in the personal trash nothing email accounts given to people who sign up and use their trash nothing email account with a free recycilng group. As normal email subscribers to a group, people with trash nothing email accounts receive the posts because Yahoo Groups sends them to their email account. Posts are not otherwise made available on trash nothing.''


====Access to group posts on trash nothing violates Yahoo's Terms of Service====
To edit your post, follow the instructions at: https://help.trashnothing.com/how-do-i-edit-my-post
False. The trash nothing site works using the standard Yahoo Groups email subscription and membership process that allows any email address (whether from Gmail, Hotmail or trash nothing) to subscribe to and receive email from a group on Yahoo Groups. In this way, every trash nothing user has a valid email subscription to the groups they are accessing with their personal trash nothing email account.''
Once you're editing your post, click on the map to change where it shows, or use the "New Location" option as part of the Location selection on the edit post page.


====People have to use their existing Yahoo Groups and/or email accounts and passwords to use trash nothing====  
== Posting to groups ==
False. The trash nothing site and mobile apps give everyone who signs up a new email account to use. The site and mobile apps do not access, or have any need to access, existing usernames or passwords to work. ''
A member can compose one message and then select multiple groups to send it to (Freegle or Free groups) - there's no need to write a separate message for each group. If they don't select any groups, it goes to nearby TN members only.


====Having trash nothing email accounts on my group automatically causes spamming.====
When a TN member crossposts to multiple groups on TN, their post may get published on one group and become promised before another group has approved it. This can be confusing for Freegle moderators, because ModTools only shows posts from other Freegle groups, not from non-Freegle groups on TN. There are also cases where people post on TN and crosspost to other sites or apps as well.
False. There is nothing built-in to our email accounts that causes spamming. All emails to groups and group members are sent by people using our site. People using our email accounts may attempt to send spam posts to a group or send spam emails to members but we have aggressive spam filters that try to prevent this kind of abuse. Spamming is against our terms of service, and if we discover someone spamming, we will immediately kick the person off our service. ''


<br> Back to [[Specific Problems]]
When a TN member posts to just a single Freegle group, that post won't be published on the Freegle group - on Freegle Direct or TN - until the group's moderators approve it.


[[Category:Specific_Problems]]
When a Freegle moderator rejects a post from a TN member, it won't show up on the Freegle group on Freegle Direct or TN.
 
When a Freegle moderator edits a post from a TN member, the edits show up on the Freegle group on both Freegle Direct and TN.
 
When a Freegle moderator deletes a post from a TN member, it's deleted on the Freegle group on both Freegle Direct and TN.
 
== Reporting problems ==
 
TN members sometimes report problems with TN to Freegle moderators. Best practice is to refer them to the TN help section, where they can find answers or contact TN directly.
 
If this comes up often for your community, it's worth adding a standard response to your community's mod config standard messages.
 
Links:
*[[Feedback]] - includes information about the TN feedback system
*[[Other sites/interfaces]]
 
[[Category:Partners & Other Sites]]

Latest revision as of 12:00, 17 July 2026

Website / Android app

Groups

Trash Nothing is an independent site, run and owned by Andrew Trusty, operating worldwide. It connects into Freegle groups, giving members a simple way to use as many groups as they wish. Trash Nothing (TN) also lets people set up and run Free groups directly on TN.

TN members

People wanting to join a Freegle group via TN are connected to us from the TN site via a TN email address, e.g. xxxxxxx32-g4577@user.trashnothing.com.

A lot of new members join Freegle groups via TN, so they're a valuable source of members. The TN site and apps are closely integrated with Freegle, and TN works as an alternative interface to Freegle groups. TN members can browse, reply to and submit offers and requests (and edit their own offers and requests). They can also see and respond to chats, either on TN or by email, and can view thumbs up/down ratings and member profiles on TN.

TN members can't see events, volunteer opportunities or ChitChat, which are Freegle-only features.

TN members manage their profile information and account settings at https://trashnothing.com/beta/settings. There are two options for a TN username: the first part of the member's email address, or a name of their own choosing (whatever they put in the "name" box). A "use name" tickbox controls which is used - if it's unticked, TN uses the first part of the email address.

Some members get confused between the two sites. Here's how it works:

  • Freegle members can reply to Freegle or TN posts from Freegle, using their Freegle account.
  • TN members can reply to Freegle or TN posts from TN, using their TN account.
  • If someone sticks to just one system, they'll be fine - there's no need for two accounts.
  • If a Freegle member goes to TN and tries to reply with their Freegle account, it won't work, because TN doesn't know about it - they'll need to create a TN account.
  • If a TN member goes to Freegle and tries to reply with their TN account, it won't work, because Freegle doesn't know about it - they'll need to create a Freegle account.

So members need to pick one system and stick with it to avoid confusion.

TN member moderation / group settings

There's a moderators page where you can set things like the format of TN subject lines and whether/how crossposting is allowed.

(To log in without a verification email, go to the top of ModTools Settings: Community and click the link to your community's TN settings.)

Volunteers get a reminder about these settings every six months, and can access the site straight from the reminder. If there are any problems, just contact Andrew.

Example six-monthly reminder message:

This is an automated reminder that it's been at least 6 months since the xxxx Freegle group settings have been updated on trashnothing.com. If the group rules, questionnaire or post format have changed in the last 90 days, please click the link below to update the settings: https://trashnothing.com/moderator/group-settings?id=xxxxFreegle

The Group Settings page on trashnothing.com is used to configure how the xxxx Freegle group works for members of the group who are using trashnothing.com email accounts. The settings on this page are meant to work alongside the group's existing rules and guidelines.

If you have any questions about the Group Settings page, you can contact us at the link https://trashnothing.com/contact and/or you can reach the moderators page from here https://trashnothing.com/moderator/group-settings?id=xxxxxFreegle

Note: this email will probably show up first in the ModTools chat interface. Once you click the link in it, you'll be able to view and update the group settings.

It's worth checking which other TN groups are in your area, so you're aware of the groups your TN members might also belong to, in case of queries. You might also want to become a TN member yourself, so you can see what your members see and how the site works from a member's point of view.

Once you're on the moderator page it's fairly self-explanatory, but it's worth telling your team why they're getting these TN messages appearing in group chat.

TN has a help section for members - refer them there if they need help using the TN interface:

Locations

You can set the location format in "Preferred Subject Line Location":

  • neighbourhood name
  • town or city name
  • nearby cross streets
  • postal code
  • local
  • area and short post code
  • any of the above
  • other

The current version of the TN site and apps gives members full control over exactly where the map is centred each time they post. If you notice a TN post with an incorrect map location, simply ask the TN member to edit their post to correct it.

If you want to send more detailed editing instructions to a TN member, use the following:

To edit your post, follow the instructions at: https://help.trashnothing.com/how-do-i-edit-my-post Once you're editing your post, click on the map to change where it shows, or use the "New Location" option as part of the Location selection on the edit post page.

Posting to groups

A member can compose one message and then select multiple groups to send it to (Freegle or Free groups) - there's no need to write a separate message for each group. If they don't select any groups, it goes to nearby TN members only.

When a TN member crossposts to multiple groups on TN, their post may get published on one group and become promised before another group has approved it. This can be confusing for Freegle moderators, because ModTools only shows posts from other Freegle groups, not from non-Freegle groups on TN. There are also cases where people post on TN and crosspost to other sites or apps as well.

When a TN member posts to just a single Freegle group, that post won't be published on the Freegle group - on Freegle Direct or TN - until the group's moderators approve it.

When a Freegle moderator rejects a post from a TN member, it won't show up on the Freegle group on Freegle Direct or TN.

When a Freegle moderator edits a post from a TN member, the edits show up on the Freegle group on both Freegle Direct and TN.

When a Freegle moderator deletes a post from a TN member, it's deleted on the Freegle group on both Freegle Direct and TN.

Reporting problems

TN members sometimes report problems with TN to Freegle moderators. Best practice is to refer them to the TN help section, where they can find answers or contact TN directly.

If this comes up often for your community, it's worth adding a standard response to your community's mod config standard messages.

Links:

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