Safeguarding FAQ: Difference between revisions
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Any other questions you would like answered, please ask on Central. | |||
====Q. What is safeguarding?==== | |||
A. Safeguarding means protecting a citizen's health, wellbeing and human rights, enabling them to live free from harm, abuse and neglect. For children this means protecting those who cannot protect themselves from predatory or manipulative adults. For adults, the Care Act 2014 defines protection for those who are vulnerable and in need of care. However, we have a duty of care which goes beyond this: some adults are easily deceived or coerced, and Freegle should make sure no harm comes to them from offering and receiving goods. So, in practice, you do not try to work out which adults are vulnerable and which are not - you watch for possible coercion or manipulation in anyone. | |||
====Q. | ====Q. What precautions does Freegle Direct take regarding safeguarding?==== | ||
A. All groups hosted on Freegle Direct are covered by the Disclaimer at https://www.ilovefreegle.org/disclaimer, which members/users implicitly agree to when signing up through Freegle Direct. The Freegle mobile app has an age rating of 12+ / Parental Guidance. This is because users may see content generated by other users which isn't vetted before publication. | |||
A. | ====Q. What precautions should Freegle users take?==== | ||
A. Do not allow children to post offers, or allow them to hand over offers to takers. Do not post images of children if their contact details may become available to others. Treat adults with respect, and do not use coercion with someone who is easily persuadable. | |||
====Q. What actions should moderator volunteers take?==== | |||
A. Make sure that users follow the above, giving advice where necessary. Notice any offers which may suggest harm, abuse or neglect, and act on anything suspicious. You are not responsible for safeguarding everyone, but if you spot it, call out anything which appears inappropriate back to the users involved. If you're still concerned, do not conduct your own investigations, or share a possible case with other moderators because of confidentiality issues - instead refer the evidence of the incident, without opinions, to safeguarding@ilovefreegle.org, as this is what local safeguarding people prefer. If in doubt, raise it. If you are unsure, or need advice, contact safeguarding@ilovefreegle.org. | |||
http://www.microsoft.com/security/family-safety/predators.aspx has information about how child predators may work. | |||
A. | ====Q. What actions should volunteers take for other personal safety issues?==== | ||
A. https://discourse.ilovefreegle.org/t/trigger-warning-do-we-need-a-wiki-topic-for-this/9581 describes a report from a member to a volunteer about a warning of suicide by another member. | |||
====Links==== | |||
*[[Safeguarding]] | |||
*[[Safeguarding Action Plan]] | |||
*[[Safeguarding at Events]] | |||
*[[Safeguarding Contacts]] | |||
[[Category:Safety & Safeguarding]] | |||
Latest revision as of 12:00, 17 July 2026
Any other questions you would like answered, please ask on Central.
Q. What is safeguarding?
A. Safeguarding means protecting a citizen's health, wellbeing and human rights, enabling them to live free from harm, abuse and neglect. For children this means protecting those who cannot protect themselves from predatory or manipulative adults. For adults, the Care Act 2014 defines protection for those who are vulnerable and in need of care. However, we have a duty of care which goes beyond this: some adults are easily deceived or coerced, and Freegle should make sure no harm comes to them from offering and receiving goods. So, in practice, you do not try to work out which adults are vulnerable and which are not - you watch for possible coercion or manipulation in anyone.
Q. What precautions does Freegle Direct take regarding safeguarding?
A. All groups hosted on Freegle Direct are covered by the Disclaimer at https://www.ilovefreegle.org/disclaimer, which members/users implicitly agree to when signing up through Freegle Direct. The Freegle mobile app has an age rating of 12+ / Parental Guidance. This is because users may see content generated by other users which isn't vetted before publication.
Q. What precautions should Freegle users take?
A. Do not allow children to post offers, or allow them to hand over offers to takers. Do not post images of children if their contact details may become available to others. Treat adults with respect, and do not use coercion with someone who is easily persuadable.
Q. What actions should moderator volunteers take?
A. Make sure that users follow the above, giving advice where necessary. Notice any offers which may suggest harm, abuse or neglect, and act on anything suspicious. You are not responsible for safeguarding everyone, but if you spot it, call out anything which appears inappropriate back to the users involved. If you're still concerned, do not conduct your own investigations, or share a possible case with other moderators because of confidentiality issues - instead refer the evidence of the incident, without opinions, to safeguarding@ilovefreegle.org, as this is what local safeguarding people prefer. If in doubt, raise it. If you are unsure, or need advice, contact safeguarding@ilovefreegle.org.
http://www.microsoft.com/security/family-safety/predators.aspx has information about how child predators may work.
Q. What actions should volunteers take for other personal safety issues?
A. https://discourse.ilovefreegle.org/t/trigger-warning-do-we-need-a-wiki-topic-for-this/9581 describes a report from a member to a volunteer about a warning of suicide by another member.
