Sample message: No-shows: Difference between revisions
Neville Reid (talk | contribs) Feedback system; see also Sample Admin: No-shows |
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These are sample messages you could send to | These are sample messages you could send to a member, e.g. after they leave negative feedback because of a no-show. | ||
Dear Freegle member | Dear Freegle member | ||
I'm sorry that a Freegler failed to keep an appointment to collect your item. | I'm sorry that a Freegler failed to keep an appointment to collect your item. Would you like us to follow it up? | ||
We can investigate if you like, and could then issue a warning. | We can investigate if you like, and could then issue a warning. We can ban members who do this often and without good reason, so it's worth reporting. | ||
We can ban members who do this often and without good reason, so it | |||
You could also leave a "thumbs down" on | You could also leave a "thumbs down" on that member, so other members can be warned. | ||
I hope you | I hope you'll try Freegle again and have a better experience next time. Unfortunately there's little else we can do about people who express an interest but don't follow through - a certain amount of time-wasting seems inevitable. | ||
Unfortunately there | |||
Kind regards, | Kind regards,<br> | ||
$myname<br> | $myname<br> | ||
$groupname Volunteer<br> | $groupname Volunteer<br> | ||
$owneremail | $owneremail | ||
'''Alternative:''' | |||
Hello there, | Hello there, | ||
Would you | Would you be able to pass on the details of the person who failed to collect from you? | ||
The | The volunteers can't stop this if we're unaware it's happened. | ||
We | We'd need the messages between you and the person who didn't collect as arranged, in order to contact them. | ||
Thank you. | Thank you. | ||
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$groupname Volunteer<br> | $groupname Volunteer<br> | ||
$owneremail | $owneremail | ||
See also [[Sample Admin: No-shows]] | See also [[Sample Admin: No-shows]] | ||
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Back to [[Sample Messages]] or [[Admin]] | Back to [[Sample Messages]] or [[Admin]] | ||
[[ | [[Category:Standard Messages]] | ||
Latest revision as of 12:00, 17 July 2026
These are sample messages you could send to a member, e.g. after they leave negative feedback because of a no-show.
Dear Freegle member
I'm sorry that a Freegler failed to keep an appointment to collect your item. Would you like us to follow it up?
We can investigate if you like, and could then issue a warning. We can ban members who do this often and without good reason, so it's worth reporting.
You could also leave a "thumbs down" on that member, so other members can be warned.
I hope you'll try Freegle again and have a better experience next time. Unfortunately there's little else we can do about people who express an interest but don't follow through - a certain amount of time-wasting seems inevitable.
Kind regards,
$myname
$groupname Volunteer
$owneremail
Alternative:
Hello there,
Would you be able to pass on the details of the person who failed to collect from you?
The volunteers can't stop this if we're unaware it's happened.
We'd need the messages between you and the person who didn't collect as arranged, in order to contact them.
Thank you.
$myname
$groupname Volunteer
$owneremail
See also Sample Admin: No-shows
Back to Sample Messages or Admin
