Sample message: Moderator assistance request: Difference between revisions
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Sample message you can use if a member is trying to contact volunteers via an offer or request post. | Sample message you can use if a member is trying to contact volunteers via an offer or request post. | ||
'''Default message used by caretaker communities for pending messages:''' | |||
'''Default message used by caretaker | |||
Dear Freegle Member, | Dear Freegle Member, | ||
You | You've requested a moderator to contact you. How can I help? | ||
For future reference, | For future reference, you'll get a faster response by sending your question directly to the moderators at $owneremail. | ||
Kind | Kind regards<br> | ||
$myname<br> | $myname<br> | ||
$groupname Volunteer<br> | $groupname Volunteer<br> | ||
$owneremail | $owneremail | ||
'''Default message used by caretaker communities for approved messages:''' | |||
Hi Freegle Member | |||
You've requested a moderator to contact you. Please reply to this message with your question and I'll get back to you as soon as possible. | |||
For future reference, if you need to contact a moderator you can do this via the 'Contact community volunteers' link at the foot of the contact/help page, or by sending your message to the group owner email address, which you'll find at the bottom of any moderator message. On a busy day, requests for help can go unnoticed if posted on the main board. | |||
Kind regards<br> | |||
$myname<br> | |||
$networkname for $groupname | |||
$owneremail | |||
Link: | Link: [[Sample Messages]] | ||
[[ | [[Category:Standard Messages]] | ||
Latest revision as of 12:00, 17 July 2026
Sample message you can use if a member is trying to contact volunteers via an offer or request post.
Default message used by caretaker communities for pending messages:
Dear Freegle Member,
You've requested a moderator to contact you. How can I help? For future reference, you'll get a faster response by sending your question directly to the moderators at $owneremail.
Kind regards
$myname
$groupname Volunteer
$owneremail
Default message used by caretaker communities for approved messages:
Hi Freegle Member
You've requested a moderator to contact you. Please reply to this message with your question and I'll get back to you as soon as possible.
For future reference, if you need to contact a moderator you can do this via the 'Contact community volunteers' link at the foot of the contact/help page, or by sending your message to the group owner email address, which you'll find at the bottom of any moderator message. On a busy day, requests for help can go unnoticed if posted on the main board.
Kind regards
$myname
$networkname for $groupname
$owneremail
Link: Sample Messages
