Sample message: Moderator assistance request: Difference between revisions
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'''Default message used by caretaker groups for pending messages'': | '''Default message used by caretaker groups for pending messages''': | ||
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You have requested a moderator to contact you. Please reply to this email with your question or query and I will get back to you as soon as possible. | You have requested a moderator to contact you. Please reply to this email with your question or query and I will get back to you as soon as possible. | ||
For future reference, | For future reference, if you need to contact a moderator you can do this via the 'contact community volunteers' link at the foot of the contact/ help page. Or send your email to the group owner email address which you will find at the bottom of any moderator email. On a busy day requests for help can go unnoticed when posted on the main board. | ||
Kind Regards<br> | Kind Regards<br> | ||
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Link: [[Sample Messages]] | Link: [[Sample Messages]] | ||
[[category:Sample Messages]] | [[category:Sample Messages|Moderator assistance]] | ||
Latest revision as of 19:28, 5 October 2025
Sample message you can use if a member is trying to contact volunteers via an offer or request post.
Default message used by caretaker groups for pending messages:
Dear Freegle Member,
You have requested a moderator to contact you. How can I help you? For future reference, if you need to contact us you will get a faster response by sending your question directly to moderators at $owneremail
Kind Regards
$myname
$groupname Volunteer
$owneremail
Default message used by caretaker groups for approved messages
Hi Freegle Member
You have requested a moderator to contact you. Please reply to this email with your question or query and I will get back to you as soon as possible.
For future reference, if you need to contact a moderator you can do this via the 'contact community volunteers' link at the foot of the contact/ help page. Or send your email to the group owner email address which you will find at the bottom of any moderator email. On a busy day requests for help can go unnoticed when posted on the main board.
Kind Regards
$myname
$networkname for $groupname
$owneremail
Link: Sample Messages
