Reporting Problems: Difference between revisions
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Created page with "When reporting problems, it saves a lot of time if you '''always''' include the following information (even if you don't see why it might be necessary). * The userid of the affected user. * Whether they are using the app or a browser. * If the app, whether they are on IOS or Android, and the app version number. * If a browser, which browser, which version of the browser, and which operating system" |
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Revision as of 12:30, 15 April 2025
When reporting problems, it saves a lot of time if you always include the following information (even if you don't see why it might be necessary).
- The userid of the affected user.
- Whether they are using the app or a browser.
- If the app, whether they are on IOS or Android, and the app version number.
- If a browser, which browser, which version of the browser, and which operating system
