Freegle Central Group: Difference between revisions

Latest revision as of 11:25, 22 July 2024

Information for Freegle Volunteers about Freegle-UK Central, the central discussion group for all Freegle Volunteers.

Links

Freegle Central can be found here https://discourse.ilovefreegle.org/

The team responsible for moderating Freegle Central is the Discourse Support Team Remit. Their email address is centralmods@ilovefreegle.org

Task list

The Team's task list is here [1]

Team role and remit

The team undertakes a variety of tasks concerned with running our central Freegle discussion group. They work within guidelines outlined in Discourse Support Team Remit.

Moderation

To keep Central a friendly and supportive place for all volunteers we should:

state a minimum number of mods to be involved in the mod team (5) that do the work involved in the running of the group
run a regular survey to include feedback for why people have joined or left, why they would choose special notices and whether the moderation in place is acceptable
apply a very light touch moderation process only, with the priority to keep Central as unmoderated as possible
only use moderation when messages are abusive, overtly aggressive or threatening

Moderation process:

the Central mods team have responsibility for moderation on the group
allow the Discourse Support Team to act in 'emergencies' to put a member on 'moderation' in line with their remit.

Central guidelines

When posting it helps if you sign off with your name and your community name.

This is a self-moderated forum and as such we have no 'rules', but these are the guidelines we would like you to follow. By joining the group you agree to follow the guidelines below and agree that the Central Mod Team may moderate posts in extreme circumstances.

1. Please be polite and treat fellow members with respect.

2. If in doubt of another poster's tone, assume they are speaking neutrally. It is easier on your blood pressure.

3. Please do not use insulting, derogatory or obscene language toward fellow members.

4. Please do not forward in full or in part any correspondence unless the sender gives their consent.

Thank you very much. Please enjoy your stay in Freegle Central In Freegle we always welcome feedback and if you feel any of the above guidelines could be improved, or are being ignored, please feel free to e-mail the owners. centralmods@ilovefreegle.org

Best regards Your Freegle Central Team.

Auto messages sent to members

Welcome message

Sent on approval of membership.

Welcome to the Freegle Central group fellow Freegler :o)

Freegle Central is open to anyone who is a Freegle volunteer.

When posting it helps if you sign off with your name and your community name

The purpose of Freegle Central is to provide a space for support of Freegle volunteers so please ask if you have a question about anything.

This is a self-moderated forum and as such we have no 'rules', but these are the guidelines we would like you to follow.

Please be polite and treat fellow members with respect

If in doubt of another poster's tone, assume they are speaking neutrally. It is easier on your blood pressure.

We ask you to respect that this is a private group - the information contained within this group is for Freegle volunteers only.

Thank you very much. Please enjoy your stay in Freegle Central! :)

In Freegle we always welcome feedback and if you feel anything on Central could be improved please feel free to e-mail us and one of our Mod team will reply to your feedback. Thank you very much. Please enjoy your stay in Freegle Central! :)

In Freegle we always welcome feedback and if you feel anything on Central could be improved please feel free to e-mail us and one of our Mod team will reply to your feedback.

Best regards
Discourse Support Team

Pending member message

Thanks for your application to join Freegle Central.

This group is open to Freegle volunteers and to verify your status, please can you arrange for verification from your owner address or ask someone who is already a member of Central to email us with your details.

If you are a New group we should have received this info from GAT and/or GAT volunteer will help with this.

We usually aim to approve applications within 24 hours of receiving confirmation.

If you want to start a new community - which would be great - then the place to start is newgroups@iLoveFreegle.org.

Kindest regards,
Discourse Support Team

Email us if you require further information centralmods@ilovefreegle.org

Rejection of membership message

This message is sent if there is no response from an applicant.

Thanks for applying to join Freegle Central. Unfortunately we were not able to verify that you are an owner or moderator of an affiliated Freegle community. For this reason your application has been rejected.

Please feel free to reapply and look out for the verification information we send if you feel this was an error and please state you Freegle community name when you reapply.

If you are waiting for your community to be affiliated please reapply when the affiliation process is completed.

If you are just looking for info about Freegle please visit www.ilovefreegle.org

Kind regards,

Discourse Support Team

Surveys and evaluations

The Discourse Support Team helps with the overall organisation of Freegle by running surveys and evaluations to encourage participation in activities.

Central members evaluation 2013

This survey received 30 responses.

Click here [2] to go to Survey Results.

Central members evaluation 2012

This survey received 25 responses.

Click here [3] to go to Survey Results.

Central members evaluation 2010

This survey had about 55 responses in June and July 2010.

Click here [4] to go to Survey Results.

Reports

See regular reports of Central Messages - Central Reports

Polls

Polls held on the Group in 2013 - 2013 Polls

Links:

Back to Central Groups

@@ Line 1: / Line 1: @@
-page under construction.....
 Information for Freegle Volunteers about Freegle-UK Central, the central discussion group for all Freegle Volunteers.
@@ Line 6: / Line 4: @@
 ===Links===
-Freegle UK Central can be found here [http://freegle.it/Central]
+Freegle Central can be found here https://discourse.ilovefreegle.org/
-The Central Moderator Team moderate Freegle UK Central and this team's discussion group is here [http://uk.groups.yahoo.com/group/FreegleUK-Central-Mods/]
-The email address to contact the team is [mailto:centralmods@ilovefreegle.org centralmods@ilovefreegle.org]
+The team responsible for moderating Freegle Central is the [[Discourse Support Team Remit]].  Their email address is [mailto:centralmods@ilovefreegle.org centralmods@ilovefreegle.org]
-=== Task List===
+=== Task list===
 The Team's task list is here [https://spreadsheets.google.com/ccc?key=tmcZQ7MtiFPaa81MKuJ9FIQ&authkey=CPjhgKwE&hl=en&authkey=undefined#gid=0]
-===Team Role and Remit ===
+===Team role and remit ===
 The team undertakes a variety of tasks concerned with running our central Freegle discussion group.
+They work within guidelines outlined in [[Discourse Support Team Remit]].
+===Moderation===
-A role and remit is currently being drafted on the page [[Freegle Central Mods Team]].
+To keep Central a friendly and supportive place for all volunteers we should:
-===Central  Guidelines===
+* state a minimum number of mods to be involved in the mod team (5) that do the work involved in the running of the group
-UpDated Nov 2011
+* run a regular survey to include feedback for why people have joined or left, why they would choose special notices and whether the moderation in place is acceptable
+* apply a very light touch moderation process only, with the priority to keep Central as unmoderated as possible
+* only use moderation when messages are abusive, overtly aggressive or threatening
-The guidelines are sent in the Welcome Message to all new members.
+'''Moderation process:'''
-Freegle UK Central is open to anyone who is a Freegle UK volunteer. We ask all members to respect that this is a private group - the information contained within the group is for Freegle owners, moderators and volunteers only.
+* the Central mods team have responsibility for moderation on the group
+* allow the Discourse Support Team to act in 'emergencies' to put a member on 'moderation' in line with their remit.
-The group is a self-moderated forum and as such we have no 'rules', but these are the guidelines ask all members to follow:
+===Central guidelines===
+When posting it helps if you sign off with your name and your community name.
+This is a self-moderated forum and as such we have no 'rules', but these are the guidelines we would like you to follow.
+By joining the group you agree to follow the guidelines below and agree that the Central Mod Team may moderate posts in extreme circumstances.
 . Please be polite and treat fellow members with respect.
-. Please use emoticons where possible, or something like (grin) to indicate your tone. If in doubt of another poster's tone, assume they are speaking neutrally. It is easier on your blood pressure.
+. If in doubt of another poster's tone, assume they are speaking neutrally. It is easier on your blood pressure.
+. Please do not use insulting, derogatory or obscene language toward fellow members.
+. Please do not forward in full or in part any correspondence unless the sender gives their consent.
-===Auto Messages send to Members===
+Thank you very much. Please enjoy your stay in Freegle Central
+In Freegle we always welcome feedback and if you feel any of the above guidelines could be improved, or are being ignored, please feel free to e-mail the owners. centralmods@ilovefreegle.org
-====Welcome Message====
+Best regards
+Your Freegle Central Team.
+===Auto messages sent to members===
+====Welcome message====
 Sent on approval of membership.
-''''Welcome to the FreegleUK-Central group fellow Freegler :o) We are really pleased to be amongst those to welcome you to Freegle.''
+Welcome to the Freegle Central group fellow Freegler :o)
-''The purpose of Freegle UK Central is to provide a space for support of Freegle group owners and moderators.''
+Freegle  Central is open to anyone who is a Freegle volunteer.
-''You can find out more about resources (including support groups, working groups, and help with media technical stuff) which are available to Freegle moderators from the links on our home page.''
+When posting it helps if you sign off with your name and your community name
-''Freegle UK Central is open to anyone who is a Freegle UK volunteer. We ask you to respect that this is a private group - the information contained within this group is for Freegle owners, moderators and volunteers only.''
+The purpose of Freegle Central is to provide a space for support of Freegle volunteers so please ask if you have a question about anything.
-''This is a self-moderated forum and as such we have no 'rules', but these are the guidelines we would like you to follow.''
+This is a self-moderated forum and as such we have no 'rules', but these are the guidelines we would like you to follow.
-''1. Please be polite and treat fellow members with respect
+Please be polite and treat fellow members with respect
-''
-''2. Please use emoticons where possible, or something like (grin) to indicate your tone. If in doubt of another poster's tone, assume they are speaking neutrally. It is easier on your blood pressure.
-''
-''Thank you very much. Please enjoy your stay in Freegle UK Central! :)''
-''In Freegle we always welcome feedback and if you feel anything on Central could be improved please feel free to e-mail us and one of our Mod team will reply to your feedback.''
+If in doubt of another poster's tone, assume they are speaking neutrally. It is easier on your blood pressure.
-''Best regards David, Dave and Tracy Your Freegle Central Team.''
+We ask you to respect that this is a private group - the information contained within this group is for Freegle volunteers only.
-''centralmods@ilovefreegle.org''
+Thank you very much. Please enjoy your stay in Freegle Central! :)
+In Freegle we always welcome feedback and if you feel anything on Central could be improved please feel free to e-mail us and one of our Mod team will reply to  your feedback.
+Thank you very much. Please enjoy your stay in Freegle Central! :)
-====Pending Member Message====
+In Freegle we always welcome feedback and if you feel anything on Central could be improved please feel free to e-mail us and one of our Mod team will reply to  your feedback.
-Message sent out when an application for membership is received.
+Best regards <br>
+Discourse Support Team
-''''Hello,''
+====Pending member message====
+Thanks for your application to join Freegle Central.
-''Thanks for your application to join Freegle UK Central.  This group is open to all Freegle UK volunteers, who are Group Owners and Moderators for Freegle UK groups.''
+This group is open to Freegle volunteers and to verify your status, please can you arrange for verification from your owner address or ask someone who is already a member of Central to email us with your details.
-''To verify your status, please go to: https://secure.modplugin.org/verifymod.php?id=90 and follow the instructions.''
+If you are a New group we should have received this info from GAT and/or  GAT  volunteer will help with this.
-''If you have trouble with the verification above please can you arrange for verification from your owner address or ask someone who is already a member of Central to email us with your details.''
+We usually aim to approve applications within 24 hours of receiving confirmation.
-''We usually aim to approve applications within 24 hours of receiving confirmation.''
+If you want to start a new community - which would be great - then the place to start is newgroups@iLoveFreegle.org.
-''Kindest regards,''
+Kindest regards,<br>
+Discourse Support Team
-''The Freegle UK Central Team''
+''Email us if you require further information centralmods@ilovefreegle.org''
-''Email us if you require further information @FreegleUK-Central-owner@yahoogroups.com''
+====Rejection of membership message====
-====Rejection of Membership Message====
 This message is sent if there is no response from an applicant.
-''Hello,
+''Thanks for applying to join Freegle Central.  Unfortunately we were not able to verify that you are an owner or moderator of an affiliated Freegle community. For this reason your application has been rejected.''
-''Thanks for applying to join Freegle UK Central.  Unfortunately we were not able to verify that you are an owner or moderator of an affiliated Freegle UK group. For this reason your application has been rejected.''
+''Please feel free to reapply and look out for the verification information we send if you feel this was an error and please state you Freegle community name when you reapply.''
-''Please feel free to reapply and look out for the verification information we send if you feel this was an error and please state you Freegle group name when you reapply.''
+''If you are waiting for your community to be affiliated please reapply when the affiliation process is completed.''
-''If you are waiting for your group to be affiliated please reapply when the affiliation process is completed.''
 ''If you are just looking for info about Freegle please visit www.ilovefreegle.org''
@@ Line 101: / Line 114: @@
 ''Kind regards,''
-''The Freegle UK Central Team''
+''Discourse Support Team''
+===Surveys and evaluations===
+The Discourse Support Team helps with the overall organisation of Freegle by running surveys and evaluations to encourage participation in activities.
+====Central members evaluation 2013====
+This survey received 30 responses.
+Click here [https://docs.google.com/spreadsheet/ccc?key=0AhLRsAbNOFYWdFllQXZXSGVjcm9WZEdyN2FOc1JGakE&usp=drive_web#gid=0] to go to Survey Results.
-===Surveys and Evaluations===
+====Central members evaluation 2012====
-The Central Mods Team helps with the overall organisation of Freegle by running surveys and evaluations to encourage participation in activities.
+This survey received 25 responses.
-====Central Members Evaluation 2012====
+Click here [https://docs.google.com/spreadsheet/ccc?key=0AhLRsAbNOFYWdGpiN1cxTk04Rl9XcmRoWnpQNjRBSmc&usp=drive_web#gid=0] to go to Survey Results.
-Click here [https://docs.google.com/spreadsheet/viewform?hl=en_GB&formkey=dDczejJELXBDelh5ZkxlZ044azAwOWc6MA#gid=0] to go to Survey Form.
+====Central members evaluation 2010====
-The Survey is open for all members to fill out at any time and will be closed when our nest survey is launched.
+This survey had about 55 responses in June and July 2010.
-Click here [https://docs.google.com/spreadsheet/ccc?key=0AhLRsAbNOFYWdDczejJELXBDelh5ZkxlZ044azAwOWc&hl=en_GB#gid=0] to go to Survey Results.
+Click here [https://docs.google.com/spreadsheet/ccc?key=0AhLRsAbNOFYWdElWbHNfcnNiczN2WkJ0YlFaaW1hUHc&usp=drive_web#gid=0] to go to Survey Results.
+==Reports==
-====Central Members Evaluation 2010====
+See regular reports of Central Messages - [[Central Reports]]
-This is now closed
+==Polls==
-Click here [[https://spreadsheets.google.com/viewform?hl=en_GB&formkey=dElWbHNfcnNiczN2WkJ0YlFaaW1hUHc6MA#gid=0]] to go to Survey Form.
-This survey had about 55 responses in June and July 2010.  The Survey is now closed.
+Polls held on the Group in 2013 - [[2013 Polls]]
+Links:
+*[[Freegle Central Membership]]
+*[[Discourse Support Team Remit]]