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The site poses no 'threat' to Freegle groups but seeks to provide an interface for members to join and use your group, while still under your group rules.  
[https://trashnothing.com Website] / [https://play.google.com/store/apps/details?id=com.trashnothing.app Android app] / [https://itunes.apple.com/us/app/freecycle-trash-nothing/id680743557 iOS app]


Most of the text below is taken directly from the [http://trashnothing.com/moderator_faq Trash Nothing Moderator FAQ].  
====Groups====
This is an independent site, run and owned by Andrew Trusty, operating worldwide. The site connects into Freegle and Freecycle groups, giving the members a simple way to use as many groups as they wish. Trash Nothing (TN) also provides the facility to set up and run groups on TN.


== Trash Nothing FAQ  ==
====TN Members====
People wanting to join a Freegle group via TN are connected to us from the TN site via a TN email address, eg. xxxxxxx32-g4577@user.trashnothing.com


====What is trash nothing and how does it work?====
A lot of new members join Freegle groups via TN, so they are a valuable resource.  The TN site and apps are closely integrated with Freegle and TN works as alternate interface for Freegle groups.  TN members are able to browse, reply to and submit offers and requests (and edit their offers and requests). TN members can also see and respond to chats on TN or by email. TN members can also view thumbs up/down information and member profiles on TN.
The trash nothing site provides new email accounts designed to make free recycling quicker and easier. Everyone who signs up gets a free trash nothing email account they can use to subscribe to free recycling groups on Yahoo Groups. Thousands of free recycling members and moderators around the world are already using trash nothing to improve their free recycling experience!''


====Why is the group I moderate listed on trash nothing?====
TN members can’t see events, volunteer opportunities or the chitchat section that is on Freegle.
We maintain a list of free recycling groups around the world as a convenience to people looking to subscribe to their local free recycling groups with trash nothing email accounts.''
How do TN do this?
The trash nothing site has code that scans online directories of reuse
groups (Freegle, ReUseItNetwork, etc) to find when new groups are
created. As part of this process, any open membership groups that are
discovered are automatically listed on trash nothing.


====How do I get the group I moderate added or removed fromto trash nothing?====
TN members can control their profile information and account settings at: https://trashnothing.com/beta/settings
Just send us a message with the group web site and we'll add or remove from  to our list.''


====How do I EDIT my TrashNothing group settings eg getting links removed from messages, set up wanted and offers limits etc?====
If you want the TrashNothing links removed from messages posted via TN members on your group simply ask Andrew from TN to remove links-he will. He will also give you a link so you can make further adjustments to settings for TN members on your group.


OR just try this link
Some members get confused between the two sites.  How it works is:<br>
Freegle members can reply to Freegle or TN posts from Freegle using their Freegle account.


http://trashnothing.com/moderator/yahoo-settings
TN members can reply to Freegle or TN posts from TN using their TN account.


If you amend your auto emails like the handbook  etc, you can ask Andrew to update his records as he tends to have copies of what is linked to on the groups at the time he adds them and they aren't updated.
If people use just one system, they’ll be fine. They don’t need two accounts.
Same for the Fair Offer Policy (FOP) which in TN is set as 'I'll give it 24 hrs' but you may prefer a less specific period of time and he will change that for your group if you want him to.


====Why would people want to use trash nothing instead of the Yahoo Groups web interface or their normal email accounts?====
If a Freegle member goes to TN and tries to reply using a Freegle account, it won’t work because TN doesn’t know about it and they’ll need to create an account on TN.
We've packed tons of new features into trash nothing email accounts that make them quicker and easier for people to use with free recycling groups.''


''Neither the Yahoo Groups website or any other email accounts are designed for free recycling groups. They all work fine for normal emails but they don't understand the rules or the different types of posts that are part of free recycling.''
If a TN member goes to Freegle and tries to reply using a TN account, it won’t work because Freegle doesn’t know about it and they’ll need to create an account on Freegle.


''For example, composing correct post subject lines or browsing only offer posts that are not taken are difficult and time consuming tasks with Yahoo Groups or an email account from Gmail or Hotmail. But these tasks take no time or effort at all with a trash nothing email account.''
So, members need to pick one system and stick to it to avoid confusion.


====Why would I want members of the groups I moderate to use trash nothing?====  
====TN Member Moderation/Group Settings====
Are you tired of correcting subject lines and hearing complaints about spam or email overload? A lot of moderators have these problems and waste valuable time and energy fixing them every time a new member joins or a new spammer shows up. With trash nothing email accounts, these problems disappear!''
There is [https://trashnothing.com/moderator/group-settings a moderators page] where you can specify things like what format TN subject lines are in and if/how crossposting is allowed.  


''The post composer built-in to trash nothing automatically handles correct subject line formatting for every post so neither you or the group members have to. It also lets members choose to use the Fair Offer Policy so more group members have a fair chance of getting items.''
Volunteers should get a reminder about the settings every six months and you can access the site from the reminder.  If there are any problems just [https://trashnothing.com/contact contact Andrew].


''Since trash nothing email accounts are separate from people's personal email accounts, members don't have to worry about overloading their inbox with group emails on high traffic groups.''  
Example of six month reminder message:
''This is an automated reminder that it's been at least 6 months since the xxxx Freegle group settings have been updated on trashnothing.com.  If the group rules, questionnaire or post format have changed in the last 90 days, please click the link below to update the settings:
https://trashnothing.com/moderator/group-settings?id=xxxxFreegle''


''These days, more and more groups are becoming infected with auto-reply spammers and spammers who use non-member email addresses to send spam. But with aggressive spam filtering, trash nothing blocks these spammers from reaching group members with trash nothing email accounts. And with the ability to flag any post in two clicks, group members can quickly and easily alert you to new spam and other inappropriate posts.''  
''The Group Settings page on trashnothing.com is used to configure how the xxxx Freegle group works for members of the group who are using trashnothing.com email accounts. The settings on this page are meant to work alongside the group's existing rules and guidelines.''


''And by using trash nothing email accounts, members gain more privacy because they never have to reveal their personal email account while using their local groups or interacting with other members.''  
''If you have any questions about the Group Settings page, you can contact us at the link https://trashnothing.com/contact and/or you can reach the moderators page from here https://trashnothing.com/moderator/group-settings?id=xxxxxFreegle''


''Do you have ideas or feedback to improve free recycling on trash nothing? Let us know! We'd love to work with you to improve the free recycling experience.''
NOTE: This email will probably show up first on the ModTools chat interface. <br>
Once you click the link in that email, you will be able to view and update the group settings.<br>


====Can I still kick / ban / moderate people who use trash nothing?====
It is probably worth checking which other TN groups are in your area so you are aware of the groups your TN members might also be members of, in case of queries etc.  You might also wish to become a TN member so you are aware what your members can see and how the site operates from a member’s point of view.
Yes. People with trash nothing email accounts are normal email members of groups on Yahoo Groups so moderators are always in complete control of the group and the group membership.''
Once you access the moderator page it’s pretty much self explanatory but worth telling your team why they are getting weird TN messages in group chat etc.


====How do I know if people are using trash nothing?====
TN has a help section for TN members at the link below.  You can refer TN members to the help section below if they need help using the TN interface:
You can easily identify trash nothing users by the email address they use to subscribe and post to a group. All trash nothing users email addresses end with @user.trashnothing.com''
* https://help.trashnothing.com


====How can I tell what IP address a trash nothing user has?====  
====Locations====
Emails sent using trash nothing email accounts contain the user's IP address in the X-trash-nothing-User-IP header.''


== ''Common Misconceptions''  ==
You can set the location format in Preferred Subject Line Location:<br>                         
neighborhood name<br>                             
town or city name<br>                             
nearby cross streets<br>                           
postal code<br>                           
local<br>           
area and short post code<br>                             
any of the above<br>                             
other<br> 


====People can use trash nothing to see group posts without being a member of the group====
The newest version of the TN site and apps gives members full control over the exact location where the map is centered every time that the member posts. If you notice a TN post with an incorrect map location in the future, you can simply ask the TN member to edit their post to correct the location that the map shows.
False. The trash nothing site only provides email accounts to people who sign up. Like any other email account, they won't see anything from a group until they use their email account to subscribe to a free recycling group. Only after they are subscribed to a group, as a normal email member, do they start seeing the group posts that Yahoo Groups sends to them.''


====Group posts are republished on trash nothing====
If you want to send more detailed editing instructions to a TN member, you can use the following:
False. Posts only appear in the personal trash nothing email accounts given to people who sign up and use their trash nothing email account with a free recycilng group. As normal email subscribers to a group, people with trash nothing email accounts receive the posts because Yahoo Groups sends them to their email account. Posts are not otherwise made available on trash nothing.''


====Access to group posts on trash nothing violates Yahoo's Terms of Service====
To edit your post, follow the instructions at: https://help.trashnothing.com/how-do-i-edit-my-post
False. The trash nothing site works using the standard Yahoo Groups email subscription and membership process that allows any email address (whether from Gmail, Hotmail or trash nothing) to subscribe to and receive email from a group on Yahoo Groups. In this way, every trash nothing user has a valid email subscription to the groups they are accessing with their personal trash nothing email account.''
And once you’re editing your post, click on the map to change where the map shows or use the “New Location” option that is part of the Location selection on the edit post page.


====People have to use their existing Yahoo Groups and/or email accounts and passwords to use trash nothing====  
====Posting to groups====
False. The trash nothing site and mobile apps give everyone who signs up a new email account to use. The site and mobile apps do not access, or have any need to access, existing usernames or passwords to work. ''
A member can compose one message and then select multiple groups to send that to (Freecycle and/or Freegle).  There is no need to compose a separate message for each group.  If they don't select any groups it goes to nearby TN members only.


====Having trash nothing email accounts on my group automatically causes spamming.====
False. There is nothing built-in to our email accounts that causes spamming. All emails to groups and group members are sent by people using our site. People using our email accounts may attempt to send spam posts to a group or send spam emails to members but we have aggressive spam filters that try to prevent this kind of abuse. Spamming is against our terms of service, and if we discover someone spamming, we will immediately kick the person off our service. ''


<br> Back to [[Specific Problems]]


[[Category:Specific_Problems]]
Links:
*[[Feedback]] - includes information about TN feedback system
*[[Other sites/interfaces]]
 
 
[[Category:How To Deal With]]

Latest revision as of 14:37, 10 March 2022

Website / Android app / iOS app

Groups

This is an independent site, run and owned by Andrew Trusty, operating worldwide. The site connects into Freegle and Freecycle groups, giving the members a simple way to use as many groups as they wish. Trash Nothing (TN) also provides the facility to set up and run groups on TN.

TN Members

People wanting to join a Freegle group via TN are connected to us from the TN site via a TN email address, eg. xxxxxxx32-g4577@user.trashnothing.com

A lot of new members join Freegle groups via TN, so they are a valuable resource. The TN site and apps are closely integrated with Freegle and TN works as alternate interface for Freegle groups. TN members are able to browse, reply to and submit offers and requests (and edit their offers and requests). TN members can also see and respond to chats on TN or by email. TN members can also view thumbs up/down information and member profiles on TN.

TN members can’t see events, volunteer opportunities or the chitchat section that is on Freegle.

TN members can control their profile information and account settings at: https://trashnothing.com/beta/settings


Some members get confused between the two sites. How it works is:
Freegle members can reply to Freegle or TN posts from Freegle using their Freegle account.

TN members can reply to Freegle or TN posts from TN using their TN account.

If people use just one system, they’ll be fine. They don’t need two accounts.

If a Freegle member goes to TN and tries to reply using a Freegle account, it won’t work because TN doesn’t know about it and they’ll need to create an account on TN.

If a TN member goes to Freegle and tries to reply using a TN account, it won’t work because Freegle doesn’t know about it and they’ll need to create an account on Freegle.

So, members need to pick one system and stick to it to avoid confusion.

TN Member Moderation/Group Settings

There is a moderators page where you can specify things like what format TN subject lines are in and if/how crossposting is allowed.

Volunteers should get a reminder about the settings every six months and you can access the site from the reminder. If there are any problems just contact Andrew.

Example of six month reminder message: This is an automated reminder that it's been at least 6 months since the xxxx Freegle group settings have been updated on trashnothing.com. If the group rules, questionnaire or post format have changed in the last 90 days, please click the link below to update the settings: https://trashnothing.com/moderator/group-settings?id=xxxxFreegle

The Group Settings page on trashnothing.com is used to configure how the xxxx Freegle group works for members of the group who are using trashnothing.com email accounts. The settings on this page are meant to work alongside the group's existing rules and guidelines.

If you have any questions about the Group Settings page, you can contact us at the link https://trashnothing.com/contact and/or you can reach the moderators page from here https://trashnothing.com/moderator/group-settings?id=xxxxxFreegle

NOTE: This email will probably show up first on the ModTools chat interface.
Once you click the link in that email, you will be able to view and update the group settings.

It is probably worth checking which other TN groups are in your area so you are aware of the groups your TN members might also be members of, in case of queries etc. You might also wish to become a TN member so you are aware what your members can see and how the site operates from a member’s point of view.

Once you access the moderator page it’s pretty much self explanatory but worth telling your team why they are getting weird TN messages in group chat etc.

TN has a help section for TN members at the link below. You can refer TN members to the help section below if they need help using the TN interface:

Locations

You can set the location format in Preferred Subject Line Location:
neighborhood name
town or city name
nearby cross streets
postal code
local
area and short post code
any of the above
other

The newest version of the TN site and apps gives members full control over the exact location where the map is centered every time that the member posts. If you notice a TN post with an incorrect map location in the future, you can simply ask the TN member to edit their post to correct the location that the map shows.

If you want to send more detailed editing instructions to a TN member, you can use the following:

To edit your post, follow the instructions at: https://help.trashnothing.com/how-do-i-edit-my-post And once you’re editing your post, click on the map to change where the map shows or use the “New Location” option that is part of the Location selection on the edit post page.

Posting to groups

A member can compose one message and then select multiple groups to send that to (Freecycle and/or Freegle). There is no need to compose a separate message for each group. If they don't select any groups it goes to nearby TN members only.


Links:

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