Help and support for new volunteers
Freegle Mentors are always at hand to help, from answering questions on all aspects of running your group, to helping moderate your group if you request it.
Freegle Freshers - trainee mods need to join both groups: one is a practice Freegle group, the other is where the training is discussed.
Freegle Tech - this group is for anything really techie you may wish to get help with.
Freegle Funding - a group to help with funding applications you might wish to access.
Freegle Central - any general questions, help with promoting your group, or for keeping in touch with what is going on in Freegleland.
Freegle Cafe - for a natter about anything, for questions off topic, or just because you want a chat.
Newbie Nook - Private Discourse group for new volunteers, opened August 2026. It’s a friendly, private space dedicated exclusively to newer moderators. Whether you’ve just joined us or are still finding your feet, it’s a quiet, low-pressure spot to share experiences, ask any questions (big or small!), and connect with other new mods who are in the same boat. To help you settle in, a friendly group of experienced moderators—including our dedicated mentor team—will also be on hand to answer questions, offer guidance, and share their tips. Because it’s a private category, you can chat openly and comfortably as you learn the ropes.
Emergencies - help available if you are struggling or need help with running your group.
