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There are three ways that a Community has it's area defined within Freegle.
There are three ways a community's area is defined within Freegle.


====Core Community Area (CGA)====
==Core Community Area (CGA)==
This is the exclusive area a community is approved to cover, agreed with the [[New Groups Team|NGT]] when a community is affiliated, within the [[Freegle Affiliated Community Area Guidelines]].


This is the exclusive area that a Community is approved to cover, decided with GAT when a Community is affiliated within the [[Freegle Affiliated Community Area Guidelines]].
==Default Posting Area (DPA)==
This is the area Freegle Direct recognises as the posting area for each community. Our system works on [[postcode recognition|postcodes]], so when someone joins the site they're offered the community that covers their DPA first. They're welcome to join whichever community they want, but if they post a message without logging in first, the system defaults to the DPA to place their message on the relevant community. Once logged in, a member can easily choose which community they want their message to appear on.


====Default Posting Area (DPA)====
DPAs are defined by each community and can be adjusted via ModTools in Settings > Groups, with the new polygon details sent to geeks@ilovefreegle.org. The Support team (support@ilovefreegle.org) are happy to remap DPAs for any community. DPAs can't overlap, so neighbouring communities may need to negotiate to agree any changes. DPAs can extend beyond a community's Core area, to cover areas not covered by any other community's Core or DPA.


This is the area that Freegle Direct recognises as the posting area for each Community.  Our system works on [[postcode recognition|Postcodes]], so when someone joins the site they will be offered the Community that covers their DPA first.  They are, of course, welcome to join whichever Community they want, but if they subsequently post a message on the site without logging in first, the system will default to the DPA to place their message on the relevant Community.  Once logged in, a member can easily choose which Community they wish their message to appear on.
==Catchment Area==
This is the area each community is happy to accept posts and members from, which can be as wide as they like. It isn't affected by the Core area and DPA - it's down to each local team to decide how large an area would benefit their community.


==Changing the location on Freegle posts==
To change the location shown on Freegle Direct posts, go to Settings > Community > Mapping > View Areas.


DPAs are defined by each Community and can be adjusted via Modtools in Settings/groups option and the new polygon details sent to geeks@ilovefreegle.org. The Support team (support@ilovefreegle.org) are very happy with remapping DPAs for any Community. DPAs can't overlap, so there might need to be negotiation between abutting Communities to make sure everyone is happy with any changes.  DPAs can extend beyond a Community’s Core area to cover areas not covered by any other Community’s Core or DPA.
The mapping page shows, from top to bottom: the region the community is in, the Core Group Area, and the Default Posting Area. Don't change these without consulting the New Groups Team or Geeks, as they're tied in with other settings and maps you can't see.


====Catchment Area====
Below the Default Posting Area is a 'View Areas' button. Click it and, once it loads, you'll see the named areas within the community's boundary. You can pan and zoom the map to find the area you want, but be careful not to double-click anywhere. At the right zoom level you should see the community boundary and the named areas inside it.


This is the area that each Community are happy to accept posts and members from, which can be as wide as they like. It is not affected by the Core area and DPA, but is down to each local team to discuss and decide how large an area would be beneficial to their Community members.
Zoom in one more level from there so the community boundary disappears and only the named areas remain. Click once on a named area and its blue border turns red, with its details shown in the right-hand column, where you can edit the name or delete the area. Click the area a second time to see the points of the drawn polygon, which you can drag to change the shape - be careful not to cross the lines.


In summary: to change an area, double-click on it, drag the points into place, and don't forget to save. Rightmove is useful for checking areas if you're unsure - search for an area, select "this area only" and view the map (areas may overlap slightly). To remove an area, click on the polygon then click delete in the box on the right. To add a new area, click the polygon symbol at the top right of the map to draw a new polygon, then name and save it in the box on the right.


====Changing Location on Freegle Posts====
You can check a postcode here too. Some changes update existing posts straight away; others need overnight to update. You need a laptop or PC for this - it doesn't work well on the app.


To change the location displayed on Freegle Direct posts, go to settings > community > mapping > view areas.
On TrashNothing, local area and short postcode are the preferred subject-line location, and there's now a strictly enforced version of this which prevents posting just a short postcode or just an area on its own. You can find TrashNothing settings at the top of the settings page.


You will see on the mapping page the region the group is in, the Core Group Area and the Default Posting Area reading from the top of the page down. These settings are not to be changed without consulting the New Groups Team or Tech/Geeks as they are tied in with a lot of other settings and maps that you can’t see.
==Postcodes==
We get our postcodes from Doogal. If a member's postcode isn't on their system, we won't get it. If a member says their postcode isn't being recognised, you can email doogal@doogal.co.uk and ask about specific postcodes.


Below the Default Posting Area you will see a button you need - ‘View Areas’. Click on this and you should then see (it takes time to load) the designated named areas within the boundary of the group, you can pan and zoom this map to find the area you want but be careful not to double click anywhere. If you get the correct zoom level you should be able to see the boundary of the group and the various named areas inside it.
See [[Postcodes]] for a fuller explanation of why we use postcodes.
This is where it gets tricky for a new user, you need to zoom in one time from that level so that the group boundary disappears and you are just left with the named areas. Then click once on one of the named areas and the blue border of the area will turn red and the details of the area will be shown in the right hand column where you can edit the name or delete the area. If you click the area a second time you will then get the points of the drawn polygon which can be dragged to change the shape but you need to be careful not to cross the lines.


In summary: To change an area double click on it, drag the points to the right place and don’t forget to save. The Rightmove website is useful to check areas if you’re not sure (search for an area, this area only and view the map. Beware they may overlap slightly.)
==Links==
 
To remove an area click on the polygon then click delete in the box to the right.
 
To add a new area click on the polygon symbol at the top right of the map to draw a new polygon, you will need to name it and save it in the box on the right.
 
You can check a postcode here too. Once changed some will change existing posts straight away, some need overnight to update. You really need a laptop or PC, it doesn’t work at all well on the app.
 
On Trashnothing you’ve got local area and short postcode as preferred subject line location, there is now a strictly enforced version of this which prevents them posting just a short postcode or just an area. You can get to TN settings from the top of the settings page.
 
 
====Post Codes====
 
We get our postcodes from Doogal. If a member's postcode is not on their system, we won’t get it.  If you hear from a member that their postcode isn't being recognised, you can mail doogal@doogal.co.uk and ask about specific postcodes.
 
 
====Links====
*[[Freegle Affiliated Community Area Guidelines]]
*[[Freegle Affiliated Community Area Guidelines]]
*[[Glossary]]
*[[Glossary]]
*[[Group Affiliation Team - GAT]]
*[[New Groups Team]]


[[category:Policies, Procedures, Remits]]
[[Category:Moderating with ModTools]]

Latest revision as of 12:00, 17 July 2026

There are three ways a community's area is defined within Freegle.

Core Community Area (CGA)

This is the exclusive area a community is approved to cover, agreed with the NGT when a community is affiliated, within the Freegle Affiliated Community Area Guidelines.

Default Posting Area (DPA)

This is the area Freegle Direct recognises as the posting area for each community. Our system works on postcodes, so when someone joins the site they're offered the community that covers their DPA first. They're welcome to join whichever community they want, but if they post a message without logging in first, the system defaults to the DPA to place their message on the relevant community. Once logged in, a member can easily choose which community they want their message to appear on.

DPAs are defined by each community and can be adjusted via ModTools in Settings > Groups, with the new polygon details sent to geeks@ilovefreegle.org. The Support team (support@ilovefreegle.org) are happy to remap DPAs for any community. DPAs can't overlap, so neighbouring communities may need to negotiate to agree any changes. DPAs can extend beyond a community's Core area, to cover areas not covered by any other community's Core or DPA.

Catchment Area

This is the area each community is happy to accept posts and members from, which can be as wide as they like. It isn't affected by the Core area and DPA - it's down to each local team to decide how large an area would benefit their community.

Changing the location on Freegle posts

To change the location shown on Freegle Direct posts, go to Settings > Community > Mapping > View Areas.

The mapping page shows, from top to bottom: the region the community is in, the Core Group Area, and the Default Posting Area. Don't change these without consulting the New Groups Team or Geeks, as they're tied in with other settings and maps you can't see.

Below the Default Posting Area is a 'View Areas' button. Click it and, once it loads, you'll see the named areas within the community's boundary. You can pan and zoom the map to find the area you want, but be careful not to double-click anywhere. At the right zoom level you should see the community boundary and the named areas inside it.

Zoom in one more level from there so the community boundary disappears and only the named areas remain. Click once on a named area and its blue border turns red, with its details shown in the right-hand column, where you can edit the name or delete the area. Click the area a second time to see the points of the drawn polygon, which you can drag to change the shape - be careful not to cross the lines.

In summary: to change an area, double-click on it, drag the points into place, and don't forget to save. Rightmove is useful for checking areas if you're unsure - search for an area, select "this area only" and view the map (areas may overlap slightly). To remove an area, click on the polygon then click delete in the box on the right. To add a new area, click the polygon symbol at the top right of the map to draw a new polygon, then name and save it in the box on the right.

You can check a postcode here too. Some changes update existing posts straight away; others need overnight to update. You need a laptop or PC for this - it doesn't work well on the app.

On TrashNothing, local area and short postcode are the preferred subject-line location, and there's now a strictly enforced version of this which prevents posting just a short postcode or just an area on its own. You can find TrashNothing settings at the top of the settings page.

Postcodes

We get our postcodes from Doogal. If a member's postcode isn't on their system, we won't get it. If a member says their postcode isn't being recognised, you can email doogal@doogal.co.uk and ask about specific postcodes.

See Postcodes for a fuller explanation of why we use postcodes.

Links