Sample Admin: Sob stories

This is a sample admin message you can use for your community.

ADMIN: Please avoid sob stories and detailed personal circumstances

Hello everyone,

We know Freegle is a great resource for people in difficult circumstances, which are sadly becoming more common.

Please keep Wanted posts short and to the point. There's no need to share personal information about health problems, family situations or benefits - Freegle is for asking for items, and that's fine on its own, without lots of justification.

Sharing too much personal information can actually put some people off replying. It can also turn the community into a "who needs it most" competition, with stories getting more extreme as people feel they have to prove real need to get anything. That's not the case - anyone can say what they need, and anyone can choose to reply.

All the community needs to know is: what you need, where you can collect from, and anything that might affect what you can accept (for example, that you can't take items from homes with pets, due to allergies). Keep it simple.

$groupname Volunteer Team

Links:

• Sob stories - introductory guidance on this topic
• Sample message: Sob stories - example message to a specific member

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