Discourse using email: Difference between revisions

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[[Discourse|Discourse overview]]
[[Discourse|Discourse overview]]


You can do most stuff by email (provided your email address is in the system). For mails to get through, they must be sent from the email address listed in your MT account. Note that you'll need to use the browser or the app for one or two things such as voting in polls.  
You can do most things by email, provided your email address is in the system. For mail to get through, it must be sent from the address listed in your ModTools (MT) account. You'll still need the browser or app for one or two things, such as voting in polls.


== Receiving mails ==
== Receiving mail ==


# The suggested way to get mails is by "watching", "tracking" or "watching first post" of the groups you are interested in. In some cases you won't be mailed if you've already seen a post online.
# The suggested way to get mail is by "watching", "tracking" or "watching first post" on the groups you're interested in. In some cases, you won't be mailed if you've already seen a post online.
# To receive emails for all unmuted groups, enable "mailing list mode" in Preferences+Email.
# To receive email for all unmuted groups, enable "Mailing list mode" in Preferences -> Email.
# You can instead opt for a digest by enabling Activity Summary in Preferences+Email. You can select a time period of 30 mins, hourly, daily, weekly, monthly or six monthly. The blurb says that the mail contains "popular topics and replies". It won't include groups that you've muted, so mute "Development" if you don't want to see this discussion for example.
# Alternatively, enable "Activity Summary" in Preferences -> Email for a digest. Choose a period of 30 minutes, hourly, daily, weekly, monthly or six-monthly. It covers "popular topics and replies" and won't include muted groups - mute "Development" if you don't want to see that discussion, for example.
# You will also normally receive a mail when someone mentions you in a post (as set in Preferences+Email).
# You'll normally also get a mail when someone mentions you in a post (set in Preferences -> Email).


Received mails follow a common pattern so you can set up filters if you wish, eg Tech emails look like this:
Mails follow a common pattern, so you can set up filters if you wish - Tech emails, for example, look like this:


  [Freegle] [Tech & ModTools] This is the subject line of a message
  [Freegle] [Tech & ModTools] This is the subject line of a message


The Activity Summary mails will simply have this as the subject line:
Activity Summary mails simply have this subject line:


  [Freegle] Summary
  [Freegle] Summary


== Sending mails ==
== Sending mail ==


As mentioned above, any sent mail must come from the email address of your MT account; otherwise it is rejected and a bounced reply sent back.
As above, any mail you send must come from your MT account's email address, or it will be rejected with a bounce reply.


To start a new topic, you need to make sure you use the correct email address for the group.
To start a new topic, use the correct email address for that group - addresses are listed at https://discourse.ilovefreegle.org/categories. For example, to post to Tech, email discoursereplies+Tech@ilovefreegle.org. Mail without a recognised group is rejected with a bounce reply. You can attach photos to your emails.
The email addresses are listed here: https://discourse.ilovefreegle.org/categories
For example, to send to Tech, use this email: discoursereplies+Tech@ilovefreegle.org <br />
Mails without a group or with an unrecognised group are rejected and a bounced reply sent back.


You can attach photos in sent mails.
To reply to a topic, simply reply to the notification mail - the "Reply To" address makes sure it reaches the right place. It should appear on the forum within a few minutes. Replying to Activity Summary mails won't work.


To reply on a topic, simply reply to the mail - the "Reply To" email address makes sure it gets to the right place. It should only take a few minutes to appear on the forum. It is assumed that replying to Activity Summary mails won't work.
[[Category:Members, Discourse & App]]
 
[[Category:Discourse]]

Latest revision as of 12:00, 17 July 2026

Discourse overview

You can do most things by email, provided your email address is in the system. For mail to get through, it must be sent from the address listed in your ModTools (MT) account. You'll still need the browser or app for one or two things, such as voting in polls.

Receiving mail

  1. The suggested way to get mail is by "watching", "tracking" or "watching first post" on the groups you're interested in. In some cases, you won't be mailed if you've already seen a post online.
  2. To receive email for all unmuted groups, enable "Mailing list mode" in Preferences -> Email.
  3. Alternatively, enable "Activity Summary" in Preferences -> Email for a digest. Choose a period of 30 minutes, hourly, daily, weekly, monthly or six-monthly. It covers "popular topics and replies" and won't include muted groups - mute "Development" if you don't want to see that discussion, for example.
  4. You'll normally also get a mail when someone mentions you in a post (set in Preferences -> Email).

Mails follow a common pattern, so you can set up filters if you wish - Tech emails, for example, look like this: 

[Freegle] [Tech & ModTools] This is the subject line of a message

Activity Summary mails simply have this subject line: 

[Freegle] Summary

Sending mail

As above, any mail you send must come from your MT account's email address, or it will be rejected with a bounce reply.

To start a new topic, use the correct email address for that group - addresses are listed at https://discourse.ilovefreegle.org/categories. For example, to post to Tech, email discoursereplies+Tech@ilovefreegle.org. Mail without a recognised group is rejected with a bounce reply. You can attach photos to your emails.

To reply to a topic, simply reply to the notification mail - the "Reply To" address makes sure it reaches the right place. It should appear on the forum within a few minutes. Replying to Activity Summary mails won't work.

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