Banning: Difference between revisions

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It can be very tempting to simply ban problem members, but you might want to bear in mind that once banned it's very easy for a member to set up another account and rejoin under a different name. An alternative is to permanently moderate them, and maybe even set them to 'no post'  - at least then you still know where they are!
It can be very tempting to simply ban problem members, but it is easy for them to join again. You could permanently moderate them, then at least then you still know who they are.


In some instances moderators feel that banning is the only option, but it’s worth checking with co-mods for a second opinion before banning unless they’re obviously a spammer. If you feel this is the case it's a good idea to take steps to ensure that the ban is justified.
In some instances moderators feel that banning is the only option, but it’s worth checking with co-mods for a second opinion unless they’re obviously a spammer.  
Here are some questions you might want to ask yourself:


Here are some questions you might want to ask yourself first:
*Has the member got a valid reason for joining lots of communities?
 
*Has the member got a valid reason for joining lots of groups?


*Has the member had their account hacked?
*Has the member had their account hacked?
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* New email addresses are often similar to old ones.
* New email addresses are often similar to old ones.


There is no sure fire way of knowing for certain if a new member is who you think it is. For example, IP addresses change on many web based email accounts and some broadband users share IP addresses. Although if you still want to compare IP addresses. However:
There is no sure fire way of knowing for certain if a new member is who you think it is. For example, IP addresses change on many web based email accounts and some broadband users share IP addresses.  
 
* If you want to check IP addresses using the plugin you can use http://wiki.modplugin.org/index.php/IP_Address_checking . http://wiki.modplugin.org/index.php/Multiple_User_Ids helps flag members using aliases.
 
You can also use this link:
 
http://www.geobytes.com/IpLocator.htm?Getlocation


If you decide you do want to ban a member you can find instructions [[how to ban]] here:
If you want to check IP addresses you can use
*https://whatismyipaddress.com/ip-lookup
*http://www.geobytes.com/IpLocator.htm?Getlocation




'''If you decide to ban a member'''
*Go to ModTools>Members>Approved
*Find the member by putting the name in the search box
*Click the magnifying glass button
*Click the Ban button.
*A confirmation window opens asking "Are you sure you want to ban this member? Select Yes or No
*Make the decision.


''Moderation Extension reference/s:''


'''Banning members''' = http://wiki.modplugin.org/Banning_members
'''Unbanning'''<br>
You can see a list of banned members from Members->Approved. There is a small Unban link (with a confirmation step) in that section.


'''IP Address Checking''' = http://wiki.modplugin.org/index.php/IP_Address_checking


'''Multiple User Id's''' = http://wiki.modplugin.org/index.php/Multiple_User_Ids


Back to [[Specific Problems]]  or  [[How To Deal With ]]
[[Category:Specific Problems]] <br>
[[Category:Specific Problems]] <br>

Latest revision as of 17:54, 4 September 2021

It can be very tempting to simply ban problem members, but it is easy for them to join again. You could permanently moderate them, then at least then you still know who they are.

In some instances moderators feel that banning is the only option, but it’s worth checking with co-mods for a second opinion unless they’re obviously a spammer. Here are some questions you might want to ask yourself:

  • Has the member got a valid reason for joining lots of communities?
  • Has the member had their account hacked?
  • Is there another side to this story?

Be prepared for the member to join again. Often when members rejoin you can spot them:

  • They ask for the same or similar items.
  • They use similar language e.g. sign off in the same way.
  • New email addresses are often similar to old ones.

There is no sure fire way of knowing for certain if a new member is who you think it is. For example, IP addresses change on many web based email accounts and some broadband users share IP addresses.

If you want to check IP addresses you can use


If you decide to ban a member

  • Go to ModTools>Members>Approved
  • Find the member by putting the name in the search box
  • Click the magnifying glass button
  • Click the Ban button.
  • A confirmation window opens asking "Are you sure you want to ban this member? Select Yes or No
  • Make the decision.


Unbanning
You can see a list of banned members from Members->Approved. There is a small Unban link (with a confirmation step) in that section.


Back to Specific Problems or How To Deal With

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