Sky and Virgin boxes: Difference between revisions

From Freegle Wiki
No edit summary
Wiki revamp: restructure & modernise
 
(One intermediate revision by one other user not shown)
Line 1: Line 1:
We often get requests and offers for both Sky and Virgin boxes.  
We often get requests and offers for both Sky and Virgin boxes.


===Sky boxes and dishes===


===Sky boxes and dishes===
Older boxes are purchased and belong to the user, so they're entitled to give them away to whoever they wish, as long as they do so in good faith. Whoever receives them is entitled to use them, but only for legal activities.


The older ones are purchased and belong to the users. As such they are entitled to give them away to whomever they wish as long as they give them in good faith.   Those receiving them are entitled to use them but only for legal activities.  
The '''new Sky Q boxes''' are different - they always remain Sky's property, so should not be offered or requested. See [https://www.sky.com/help/articles/charges-for-not-returning-sky-q-equipment Sky's page on this].


The '''new Sky Q boxes''' are different, they always remain the property of Sky and therefore should not be offered or requested. https://www.sky.com/help/articles/charges-for-not-returning-sky-q-equipment
Sky viewing cards also remain Sky's property and shouldn't be passed on - see [https://www.sky.com/shop/__PDF/SkyPlusHD.pdf this document].


Sky viewing cards remain the property of Sky and shouldn't be passed on.  https://www.sky.com/shop/__PDF/SkyPlusHD.pdf
====Virgin and Virgin Media "boxes"====


====Virgin and Virgin Media "boxes"====
Boxes used exclusively for cable TV decoding are usually Virgin Media's property (and subject to their terms). However, Virgin Media also offers a Freeview box that the customer buys outright, so these are fine to offer and request. Their wireless routers are supplied with a broadband subscription and become the customer's property at the end of any initial contract period.
The ones that are used exclusively for Cable TV decoding are usually the property of Virgin Media (and thus subject to the terms on their website). However, Virgin Media also offer a freeview box that the customer buys, so they are fine to be offered and requested. Their wireless routers are given away with their broadband subscriptions and become the property of the customer at the end of any initial contract period.
 
So it is illegal to pass any lent boxes on to another person and requests and offers should not be allowed. However the freeview boxes and wireless routers can be given away in the same way as Sky boxes above. Bottom line is, though - if in doubt, don't allow!
So it's illegal to pass on any lent boxes to another person, and requests and offers for these shouldn't be allowed. Freeview boxes and wireless routers, though, can be given away in the same way as older Sky boxes. Bottom line: if in doubt, don't allow it.


You can provide this link to your member for clarification of Virgin's t&c on equipment:
You can point members to [http://store.virginmedia.com/the-legal-stuff/terms-and-conditions-for-fibre-optic-services.html#equipment Virgin's terms and conditions on equipment] for clarification.


http://store.virginmedia.com/the-legal-stuff/terms-and-conditions-for-fibre-optic-services.html#equipment
====TiVo boxes====


[https://tivoidp.tivo.com/tivoCommunitySupport/s/article/Transferring-a-TiVo-Device-to-a-New-Owner#:~:text=You%20may%20transfer%20ownership%20of,BOLT%20Series%20and%20EDGE%20Series This link] explains the steps TiVo offers for transferring ownership of a box.


Back to [[Specific Items]]
Back to [[Specific Items]]


[[category:Specific Items]]
[[Category:Handling Specific Items]]

Latest revision as of 12:00, 17 July 2026

We often get requests and offers for both Sky and Virgin boxes.

Sky boxes and dishes

Older boxes are purchased and belong to the user, so they're entitled to give them away to whoever they wish, as long as they do so in good faith. Whoever receives them is entitled to use them, but only for legal activities.

The new Sky Q boxes are different - they always remain Sky's property, so should not be offered or requested. See Sky's page on this.

Sky viewing cards also remain Sky's property and shouldn't be passed on - see this document.

Virgin and Virgin Media "boxes"

Boxes used exclusively for cable TV decoding are usually Virgin Media's property (and subject to their terms). However, Virgin Media also offers a Freeview box that the customer buys outright, so these are fine to offer and request. Their wireless routers are supplied with a broadband subscription and become the customer's property at the end of any initial contract period.

So it's illegal to pass on any lent boxes to another person, and requests and offers for these shouldn't be allowed. Freeview boxes and wireless routers, though, can be given away in the same way as older Sky boxes. Bottom line: if in doubt, don't allow it.

You can point members to Virgin's terms and conditions on equipment for clarification.

TiVo boxes

This link explains the steps TiVo offers for transferring ownership of a box.

Back to Specific Items