Sky and Virgin boxes: Difference between revisions

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We often get requests and offers for both Sky and Virgin boxes.  
We often get requests and offers for both Sky and Virgin boxes.


Each are treated differently. This is because: _
===Sky boxes and dishes===


'''Sky boxes and dishes '''are purchased and belong to the users. As such they are entitled to give them away to whomever they wish as long as they give them in good faith.  
Older boxes are purchased and belong to the user, so they're entitled to give them away to whoever they wish, as long as they do so in good faith. Whoever receives them is entitled to use them, but only for legal activities.


Those receiving them are entitled to use them but only for legal activities.  
The '''new Sky Q boxes''' are different - they always remain Sky's property, so should not be offered or requested. See [https://www.sky.com/help/articles/charges-for-not-returning-sky-q-equipment Sky's page on this].


''' Virgin''' do not sell their equipment it is lent. Therefore it is illegal to pass it on to another person and requests and offers should not be allowed.  
Sky viewing cards also remain Sky's property and shouldn't be passed on - see [https://www.sky.com/shop/__PDF/SkyPlusHD.pdf this document].


You can provide this link to your member for clarification
====Virgin and Virgin Media "boxes"====


www.virginmedia.com/myvirginmedia/customer-news/tv-fraud.php
Boxes used exclusively for cable TV decoding are usually Virgin Media's property (and subject to their terms). However, Virgin Media also offers a Freeview box that the customer buys outright, so these are fine to offer and request. Their wireless routers are supplied with a broadband subscription and become the customer's property at the end of any initial contract period.
 
So it's illegal to pass on any lent boxes to another person, and requests and offers for these shouldn't be allowed. Freeview boxes and wireless routers, though, can be given away in the same way as older Sky boxes. Bottom line: if in doubt, don't allow it.
 
You can point members to [http://store.virginmedia.com/the-legal-stuff/terms-and-conditions-for-fibre-optic-services.html#equipment Virgin's terms and conditions on equipment] for clarification.
 
====TiVo boxes====
 
[https://tivoidp.tivo.com/tivoCommunitySupport/s/article/Transferring-a-TiVo-Device-to-a-New-Owner#:~:text=You%20may%20transfer%20ownership%20of,BOLT%20Series%20and%20EDGE%20Series This link] explains the steps TiVo offers for transferring ownership of a box.
 
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[[Category:Handling Specific Items]]

Latest revision as of 12:00, 17 July 2026

We often get requests and offers for both Sky and Virgin boxes.

Sky boxes and dishes

Older boxes are purchased and belong to the user, so they're entitled to give them away to whoever they wish, as long as they do so in good faith. Whoever receives them is entitled to use them, but only for legal activities.

The new Sky Q boxes are different - they always remain Sky's property, so should not be offered or requested. See Sky's page on this.

Sky viewing cards also remain Sky's property and shouldn't be passed on - see this document.

Virgin and Virgin Media "boxes"

Boxes used exclusively for cable TV decoding are usually Virgin Media's property (and subject to their terms). However, Virgin Media also offers a Freeview box that the customer buys outright, so these are fine to offer and request. Their wireless routers are supplied with a broadband subscription and become the customer's property at the end of any initial contract period.

So it's illegal to pass on any lent boxes to another person, and requests and offers for these shouldn't be allowed. Freeview boxes and wireless routers, though, can be given away in the same way as older Sky boxes. Bottom line: if in doubt, don't allow it.

You can point members to Virgin's terms and conditions on equipment for clarification.

TiVo boxes

This link explains the steps TiVo offers for transferring ownership of a box.

Back to Specific Items