Suspending spammer: Difference between revisions

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This is a sample message you could use to send to a suspected spammer on your group:  
This is a sample message you could use to send to a suspected spammer on your Community:  


Dear *********<br><br>&nbsp;I am sorry to be writing, but need to tell you that your membership of our Freegle group has been suspended. This is the second time you have sent spam messages to the group.
Dear *********<br><br>&nbsp;I am sorry to be writing, but need to tell you that your membership of our Freegle Community has been suspended. This is the second time you have sent spam messages to the Community.


Now, to be fair, we don't think it's deliberate, and you've been
Now, to be fair, we don't think it's deliberate, and you've been
suspended not as a punishment, but to protect the group.<br><br>&nbsp;It's almost certain that your computer has been infected with some<br>&nbsp;sort of malware. It's probably sending these messages out to all your<br>&nbsp;address book in chunks and at intervals. You may have received other complaints from friends?<br><br>&nbsp;What you need to do now is scan your machine, not just for viruses,<br>&nbsp;but also for trojans, worms, and the various other nasties that can<br>&nbsp;cause mayhem. There are some very good programs out there which can<br>&nbsp;do this, some even free for home use. There are also a number of<br>&nbsp;websites which offer a free scan of your machine, but if you search<br>&nbsp;for these, be careful, as a few are a cover for software which will<br>&nbsp;actually infect your machine! Best to go for those referred from a<br>&nbsp;computing magazine website or similar trustworthy source.<br><br>&nbsp;Once your machine has been thoroughly disinfected, before you do<br>&nbsp;anything else, CHANGE *ALL* YOUR PASSWORDS, especially anything<br>&nbsp;related to finance!<br><br>&nbsp;When you've changed your Yahoo log-in password, please let us know and<br>&nbsp;we'll reinstate your membership.<br><br>&nbsp;A word of caution. If you ignore this message, and we continue to<br>&nbsp;receive spam emails, eventually we will unsubscribe you and report<br>&nbsp;your account for sending spam out. We won't, and don't, do this lightly, but<br>&nbsp;it has happened in the past when the level of spam has become<br>&nbsp;intolerable, as it will eventually do if you do nothing.<br><br>  
suspended not as a punishment, but to protect the Community.<br><br>&nbsp;It's almost certain that your computer has been infected with some<br>&nbsp;sort of malware. It's probably sending these messages out to all your<br>&nbsp;address book in chunks and at intervals. You may have received other complaints from friends?<br><br>&nbsp;What you need to do now is scan your machine, not just for viruses,<br>&nbsp;but also for trojans, worms, and the various other nasties that can<br>&nbsp;cause mayhem. There are some very good programs out there which can<br>&nbsp;do this, some even free for home use. There are also a number of<br>&nbsp;websites which offer a free scan of your machine, but if you search<br>&nbsp;for these, be careful, as a few are a cover for software which will<br>&nbsp;actually infect your machine! Best to go for those referred from a<br>&nbsp;computing magazine website or similar trustworthy source.<br><br>&nbsp;Once your machine has been thoroughly disinfected, before you do<br>&nbsp;anything else, CHANGE *ALL* YOUR PASSWORDS, especially anything<br>&nbsp;related to finance!<br><br>&nbsp;When you've changed your Yahoo log-in password, please let us know and<br>&nbsp;we'll reinstate your membership.<br><br>&nbsp;A word of caution. If you ignore this message, and we continue to<br>&nbsp;receive spam emails, eventually we will unsubscribe you and report<br>&nbsp;your account for sending spam out. We won't, and don't, do this lightly, but<br>&nbsp;it has happened in the past when the level of spam has become<br>&nbsp;intolerable, as it will eventually do if you do nothing.<br><br>  


If you need any help, please do ask. We hope your computer is sorted out soon.
If you need any help, please do ask. We hope your computer is sorted out soon.

Revision as of 12:54, 2 September 2021

This is a sample message you could use to send to a suspected spammer on your Community:

Dear *********

 I am sorry to be writing, but need to tell you that your membership of our Freegle Community has been suspended. This is the second time you have sent spam messages to the Community.

Now, to be fair, we don't think it's deliberate, and you've been suspended not as a punishment, but to protect the Community.

 It's almost certain that your computer has been infected with some
 sort of malware. It's probably sending these messages out to all your
 address book in chunks and at intervals. You may have received other complaints from friends?

 What you need to do now is scan your machine, not just for viruses,
 but also for trojans, worms, and the various other nasties that can
 cause mayhem. There are some very good programs out there which can
 do this, some even free for home use. There are also a number of
 websites which offer a free scan of your machine, but if you search
 for these, be careful, as a few are a cover for software which will
 actually infect your machine! Best to go for those referred from a
 computing magazine website or similar trustworthy source.

 Once your machine has been thoroughly disinfected, before you do
 anything else, CHANGE *ALL* YOUR PASSWORDS, especially anything
 related to finance!

 When you've changed your Yahoo log-in password, please let us know and
 we'll reinstate your membership.

 A word of caution. If you ignore this message, and we continue to
 receive spam emails, eventually we will unsubscribe you and report
 your account for sending spam out. We won't, and don't, do this lightly, but
 it has happened in the past when the level of spam has become
 intolerable, as it will eventually do if you do nothing.

If you need any help, please do ask. We hope your computer is sorted out soon.

Best wishes

xxxxxFreegle moderating team


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