Local Support Groups

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Revision as of 21:50, 23 August 2010 by Dorothyjeanquinn (talk | contribs)
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Freegle has numerous mods groups, there is Freegle Central, the national group for freegle mods. and also some regions have mods groups the urls of all of these can be found here.

It's also really handy having smaller mod group for your own freegle group and its mods, or even a county mod group.

you can use them to

  • cc (or bc) emails with members
  • discuss group policy
  • hold polls
  • store files
  • have a searchable archive of correspondence with tricky members
  • organise get togethers
  • try new things out such as databases, home page edits or practice polls

Setting up your own mod group

Freegle groups seem to have two main ways of doing this. They either use a yahoo group or a gmail account.

How to use a gmail account for moderating your group.

Put gmail in your search and click set up an account. Use a name which identifies with your group. Ex. (blythfreeglemods@gmail.com) Select a password that is not easy to guess.
Use the email address to join all the local groups you may want to check for crossposting.
Use the email address and make a moderator on your group(s) with notification of pending members, messages etc.
If you use the plug in put as the cc address.
Set up labels for every groups emails that come in. You can filter and skip the inbox so they just get filed.
Set up labels for Moderator log, members, admins, standard emails, complaints, banned members and anything else.
Have a look at the lab features and see which you may want. Multiple inboxes allow you to keep drafts on show (configure in settings). These can be the logs and emails for checking, and/or one for starred items for the attention of someone else.
Inform your moderators of the email and password.
Use the calendar for them to fill in when they can cover.
Use the google map and mark the area you cover, and areas you allow on etc.
Click on settings and put in your groups signature (tip add an invite to your cafe group with a link)
Example
Warmest wishes
???? freegle mods.
Why not join us for a chat at http://freegle.in/tcafe?

Each day the last one on clicks on new email and starts a log with the following days date. As each mod reads or acts on anything left for them they can initial it, or each can have a symbol and colour. When all items have been seen or dealt with you just send it to self and file under logs.
Each mod signs on and off.

Advantages
You can put an email address or just the first part in search and all their posts to any of the groups you filter come up.
You can check and approve when you can’t get into Yahoo. If the search isn’t working it doesn’t matter.
When a query about a member comes in for somewhere it is easy to get a trace.
It is a lot quicker than Yahoo usually.
If a moderator does not want the plug in they can still check for crossposting.
It is often easier to get access to google for modding when out and about.
You can see at a glance who is logged in.
New moderators only need to be given access and do not need to change their settings.
You can if you wish all use the addy for moderating from and keep anonymous.
If you send a pending members email out and even if you don’t you can file all the replies and any comments to the joining email.
You can use past information to pop a location on a post if they miss it out.

Do change the password when a moderator leaves

Don't make the email address owner. (Keep that for your own and any co-owners email addy)