Contact Details: Difference between revisions

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*[mailto:ombudsman@ilovefreegle.org ombudsman@ilovefreegle.org] to contact our Ombudsman.
*[mailto:ombudsman@ilovefreegle.org ombudsman@ilovefreegle.org] to contact our Ombudsman.
*[mailto:returningofficer@ilovefreegle.org returningofficer@ilovefreegle.org] to contact our Returning Officer about polls and elections.
*[mailto:returningofficer@ilovefreegle.org returningofficer@ilovefreegle.org] to contact our Returning Officer about polls and elections.
*[mailto:grouplaunchcoordinator@ilovefreegle.org grouplaunchcoordinator@ilovefreegle.org] for group launches - after they have been approved by GAT.
*[mailto:grouplaunchcoordinator@ilovefreegle.org grouplaunchcoordinator@ilovefreegle.org] for group launches - after they have been approved by NGT.
*[mailto:geeks@ilovefreegle.org geeks@ilovefreegle.org]for specific information on Freegle IT matters.
*[mailto:geeks@ilovefreegle.org geeks@ilovefreegle.org]for specific information on Freegle IT matters.
*[mailto:graphics@ilovefreegle.org graphics@ilovefreegle.org] can help you get custom graphics for your group.
*[mailto:graphics@ilovefreegle.org graphics@ilovefreegle.org] can help you get custom graphics for your group.

Revision as of 11:38, 22 July 2019

The following addresses have been set up for both contact from inside and outside of the Freegle organisation. All volunteers manning mailboxes for Freegle centrally follow Freegle Mailbox Guidelines.


External/Internal Contact Addresses

  • info@ilovefreegle.org is the contact point for general queries about Freegle.
  • support@ilovefreegle.org is the contact point for more technical queries relating to the way groups run on Freegle Direct, Freegle app, Trashnothing etc.
  • media@ilovefreegle.org is an address for national media queries.
  • directors@ilovefreegle.org is the contact point for the Freegle Board.
  • stories@ilovefreegle.org is where members and volunteers can send stories for publication on our website.
  • newgroups@ilovefreegle.org the mailbox of the New Groups Team (NTT) and is where you apply to start a new Freegle group or move an existing re-use group over to Freegle.
  • webmaster@ilovefreegle.org is for technical problems with the website (which are directed in the first instance to info@ilovefreegle.org)
  • Group volunteer email addresses are in the format Groupname-volunteers@groups.ilovefreegle.org - the 'groupname' part of the address needs to be exactly as your group is titled (including any underscores, hyphens or spaces)

Internal Contact Addresses

Several Freegle teams and addresses have been set up to help Freegle volunteers with various matters.

These working groups can also be used to ask for help or advice:

  • If you wish to volunteer to do any specific piece of work or want to know what you could do, please don't hesitate to email volunteers@ilovefreegle.org. It will be great to hear from you!




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