Difference between revisions of "Contact Details"

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The following addresses have been set up for both contact from inside and outside of the Freegle organisation.  
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The following addresses have been set up for contact from inside and outside of Freegle.  All volunteers manning mailboxes for Freegle centrally follow [[Freegle Mailbox Guidelines]].
  
If you are a member of the public or the media, we hope one of the addresses below fits your enquiry. Or are you a Freegle volunteer that needs help with something? Please email us at one of the addresses below with your questions.
 
  
 
== External/Internal Contact Addresses  ==
 
== External/Internal Contact Addresses  ==
  
*[mailto:info@iLoveFreegle.org info@iLoveFreegle.org] is the contact point for general queries about Freegle. [[Mailbox remit|Please see here to see the remit for the Mailbox Team]]
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*[mailto:info@ilovefreegle.org info@ilovefreegle.org] is the contact point for general queries about Freegle.
*[mailto:media@iLoveFreegle.org media@iLoveFreegle.org] is an address for national media queries.  
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*[mailto:support@ilovefreegle.org support@ilovefreegle.org] is the contact point for more technical queries relating to the way groups run on Freegle Direct, Freegle app, Trashnothing etc.
*[mailto:publicity@iLoveFreegle.org publicity@iLoveFreegle.org] is also an address for national media enquiries.
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*[mailto:media@ilovefreegle.org media@ilovefreegle.org] is an address for national media queries.  
*[mailto:newgroups@iLoveFreegle.org newgroups@iLoveFreegle.org] is where to apply to start a new group or move one over.  
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*[mailto:directors@ilovefreegle.org directors@ilovefreegle.org] is the contact point for the [[Freegle Board]].
*[mailto:grouplaunchcoordinator@iLoveFreegle.org grouplaunchcoordinator@iLoveFreegle.org]
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*[mailto:stories@ilovefreegle.org stories@ilovefreegle.org] is where members and volunteers can send stories for publication on our website.
*[mailto:webmaster@iLoveFregle.org webmaster@iLoveFreegle.org] is for technical problems with the [http://ilovefreegle.org website].
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*[mailto:newgroups@ilovefreegle.org newgroups@ilovefreegle.org] the mailbox of the New Groups Team (NGT), and is where you apply to start a new Freegle group or move an existing re-use group over to Freegle.
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*[mailto:webmaster@ilovefregle.org webmaster@ilovefreegle.org] is for technical problems with the [http://ilovefreegle.org website] (which are directed in the first instance to info@ilovefreegle.org)
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*Group volunteer email addresses are in the format Groupname-volunteers@groups.ilovefreegle.org - the 'groupname' part of the address needs to be exactly as your group is titled (including any underscores, hyphens or spaces)
  
 
== Internal Contact Addresses  ==
 
== Internal Contact Addresses  ==
  
Several Freegle teams and addresseshave been set up to help Freegle moderators with various matters.  
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Several Freegle teams and addresses have been set up to help Freegle volunteers with various matters.  
  
*[mailto:reps@iLoveFreegle.org reps@iLoveFreegle.org] is the contact point for the [[Freegle Representative Group]].  
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*[mailto:mentors@ilovefreegle.org mentors@ilovefreegle.org]Help, support and holiday cover by the Mentor Team.
*[mailto:docs@iLoveFreegle.org docs@iLoveFreegle.org] acts as our [[Google Document Manager]].  
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*[mailto:ombudsman@ilovefreegle.org ombudsman@ilovefreegle.org] to contact our Ombudsman.
*[mailto:graphics@iLoveFreegle.org graphics@iLoveFreegle.org] can help you get [[Custom Graphics|custom graphics]] for your group.  
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*[mailto:returningofficer@ilovefreegle.org returningofficer@ilovefreegle.org] to contact our Returning Officer about polls and elections.
*[mailto:photos@ilovefreegle.org photos@ilovefreegle.org] for submission of photos for our website
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*[mailto:grouplaunchcoordinator@ilovefreegle.org grouplaunchcoordinator@ilovefreegle.org] for group launches - after they have been approved by NGT.
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*[mailto:geeks@ilovefreegle.org geeks@ilovefreegle.org]for specific information on Freegle IT matters.
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*[mailto:graphics@ilovefreegle.org graphics@ilovefreegle.org] can help you get custom graphics for your group.
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*[mailto:centralmods@ilovefreegle.org centralmods@ilovefreegle.org] is the Central Mods address, who deal with Freegle UK Central and Freegle Rock Cafe
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*[mailto:insurance@ilovefreegle.org insurance@ilovefreegle.org] is the contact address for accessing and finding information about Freegle's insurance policy cover
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*[mailto:media@ilovefreegle.org media@ilovefreegle.org] is the contact address for our Head of Media if you have any questions or information to share about promoting Freegle
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These working groups can also be used to ask for help or advice:
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*Development Group for questions or suggested changes on running a group or the national organisation.
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*Funding Group for ideas and support on raising funding for groups or nationally.
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*Tech Group for interested non techies, tech policy and some Geek discussion.
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These can all be found on https://discourse.ilovefreegle.org/
  
*[mailto:maps@iLoveFreegle.org maps@iLoveFreegle.org] liaises with [http://recyclinggroupfinder.com recyclinggroupfinder] to keep their maps up to date; if your details are wrong, report them here. Also manages Freegle maps in general.
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*If you wish to volunteer to do any specific piece of work or want to know what you could do, please don't hesitate to email [mailto:volunteers@ilovefreegle.org volunteers@ilovefreegle.org].  It will be great to hear from you!
*[mailto:shortlinks@iLoveFreegle.org shortlinks@iLoveFreegle.org] helps you get a http://freegle.in/Wherever address and manages http://freegle.it/Addresses.
 
*[mailto:returningofficer@ilovefreegle.org returningofficer@ilovefreegle.org] to contact our Returning Officer about about polls and elections.
 
*[mailto:ombudsman@ilovefreegle.org ombudsman@ilovefreegle.org] to contact our Ombudsman.
 
*[mailto:proofreading@ilovefreegle.org proofreading@ilovefreegle.org]] for any documents or literature you would like checked.
 
  
*[mailto:centralmods@ilovefreegle.org centralmods@ilovefreegle.org] is the Central mods address.
 
*[mailto:FreegleRockCafe-owner@yahoogroups.com FreegleRockCafe-owner@yahoogroups.com] is the Cafe owner mods address.
 
  
  

Revision as of 12:15, 4 February 2021

The following addresses have been set up for contact from inside and outside of Freegle. All volunteers manning mailboxes for Freegle centrally follow Freegle Mailbox Guidelines.


External/Internal Contact Addresses

  • info@ilovefreegle.org is the contact point for general queries about Freegle.
  • support@ilovefreegle.org is the contact point for more technical queries relating to the way groups run on Freegle Direct, Freegle app, Trashnothing etc.
  • media@ilovefreegle.org is an address for national media queries.
  • directors@ilovefreegle.org is the contact point for the Freegle Board.
  • stories@ilovefreegle.org is where members and volunteers can send stories for publication on our website.
  • newgroups@ilovefreegle.org the mailbox of the New Groups Team (NGT), and is where you apply to start a new Freegle group or move an existing re-use group over to Freegle.
  • webmaster@ilovefreegle.org is for technical problems with the website (which are directed in the first instance to info@ilovefreegle.org)
  • Group volunteer email addresses are in the format Groupname-volunteers@groups.ilovefreegle.org - the 'groupname' part of the address needs to be exactly as your group is titled (including any underscores, hyphens or spaces)

Internal Contact Addresses

Several Freegle teams and addresses have been set up to help Freegle volunteers with various matters.

These working groups can also be used to ask for help or advice:

  • Development Group for questions or suggested changes on running a group or the national organisation.
  • Funding Group for ideas and support on raising funding for groups or nationally.
  • Tech Group for interested non techies, tech policy and some Geek discussion.

These can all be found on https://discourse.ilovefreegle.org/

  • If you wish to volunteer to do any specific piece of work or want to know what you could do, please don't hesitate to email volunteers@ilovefreegle.org. It will be great to hear from you!




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