Training Team - Revision history

RevampBot: Wiki revamp: restructure & modernise

2026-07-17T12:00:00Z

Wiki revamp: restructure & modernise

← Older revision		Revision as of 12:00, 17 July 2026
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	====Role and Remit====		====Role and Remit====
	* To offer training to all new volunteers for moderating and the use of ~~Modtools~~.		*To offer training to all new volunteers for moderating and the use of ModTools.
	* To liaise with the New Groups Team (NGT) and Mentors to identify new volunteers for new and caretaker groups.		*To liaise with the New Groups Team (NGT) and Mentors, to identify new volunteers for new and caretaker groups.
	* To offer help to local teams in training their present and new volunteers.		*To offer help to local teams in training their present and new volunteers.
	* To keep training information up to date on the wiki for ~~Trainers~~ and local teams to use.		*To keep training information up to date on the wiki, for trainers and local teams to use.
	* To offer ~~Modtools ‘top up’~~ training sessions for existing moderators.		*To offer ModTools 'top up' training sessions for existing moderators.
	* To keep ~~Mentors~~ Team informed of progress of training for new moderators for new and caretaker groups.		*To keep the Mentor Team informed of progress of training for new moderators for new and caretaker groups.

	====Membership====		====Membership====
	* Any member of Freegle Discourse who would like to offer their experience and/or time to help other Freegle volunteers and groups is welcomed. Email: training@ilovefreegle.org.		*Any member of Freegle Discourse who would like to offer their experience and/or time to help other Freegle volunteers and groups is welcomed. Email: training@ilovefreegle.org.
	* Acceptance to the ~~Team~~ will be by a simple majority of votes by the existing training team.		*Acceptance to the team will be by a simple majority of votes by the existing training team.
	* The Training Coordinator will be the Development ~~Group’s~~ contact for any queries, clarifications or changes of practice.		*The Training Coordinator will be the Development Group's contact for any queries, clarifications or changes of practice.
	* The Board will have access to the ~~Team~~ group via the training@ilovefreegle.org email address.		*The Board will have access to the team group via the training@ilovefreegle.org email address.
	*

	====Training Team Coordinator====		====Training Team Coordinator====
	The Training Team Coordinator is responsible for the following tasks:		The Training Team Coordinator is responsible for the following tasks:
	* Ensuring the workload is spread fairly between ~~Trainers~~.		*Ensuring the workload is spread fairly between trainers.
	* Compiling a monthly report summarising activities of the ~~Team~~, posting this to Central and archiving on the ~~Wiki~~.		*Compiling a monthly report summarising activities of the team, posting this to Central and archiving on the wiki.
	* Responding to the ~~Training~~ mailbox enquiries and new requests for help.		*Responding to the training mailbox enquiries and new requests for help.
	* Maintaining a task list and liaising with the ~~Team~~ over allocation of work.		*Maintaining a task list, and liaising with the team over allocation of work.
	* Liaising with NGT/Mentors/Board/Development as appropriate.		*Liaising with NGT/Mentors/Board/Development as appropriate.
	* Arranging recruitment of new ~~Trainers~~ as required.		*Arranging recruitment of new trainers as required.

	=====Appointment=====		=====Appointment=====
	The role will be open to all ~~Trainers~~ on the ~~Team~~. Appointment can be either via consensus (if there is one candidate on which the ~~Group~~ agrees) or a poll of members of the ~~Team~~. If a poll is required, it will be for a minimum of 4 days duration, carried by a simple majority of votes.		The role will be open to all trainers on the team. Appointment can be either via consensus (if there is one candidate on which the group agrees), or a poll of members of the team. If a poll is required, it will be for a minimum of 4 days' duration, carried by a simple majority of votes.

	=====Termination=====		=====Termination=====
	* The Coordinator can stand down at any time by informing the ~~Team~~.		*The Coordinator can stand down at any time by informing the team.
	* If ~~Trainers~~ feel the role is not being fulfilled then they should try to work with the role holder to help or failing that, the Board should be contacted to assist.		*If trainers feel the role is not being fulfilled, then they should try to work with the role holder to help, or failing that, the Board should be contacted to assist.
	* In extremes, ~~Team~~ members can call for a vote of no confidence to be run within the ~~Team~~ to retain or remove the person.		*In extremes, team members can call for a vote of no confidence to be run within the team, to retain or remove the person.

	====Working Practice====		====Working Practice====
	* The Training Team will work from a closed group on groups.io or similar. Presently https://groups.io/g/Freegle-training		*The Training Team will work from a closed group on groups.io or similar. Presently https://groups.io/g/Freegle-training
	* Requests for training can come from NGT, Mentors/caretakers and existing volunteers who recruit new team members. There should be separate lists for trainees from caretaker groups and new groups, trainees being picked up ~~alternatively~~. The priority is for new moderators to Freegle, whether on new or existing groups.		*Requests for training can come from NGT, Mentors/caretakers and existing volunteers who recruit new team members. There should be separate lists for trainees from caretaker groups and new groups, trainees being picked up alternately. The priority is for new moderators to Freegle, whether on new or existing groups.
	* The ~~Training~~ materials used for training are on the wiki - links are included in Notes below.		*The training materials used for training are on the wiki - links are included in Notes below.
	* Training spaces are available at http://freegle.in/freshers and https://freegle.in/Freshers2		*Training spaces are available at http://freegle.in/freshers and https://freegle.in/Freshers2
	* Training methods can include email, phone, video calls, Zoom etc as appropriate.		*Training methods can include email, phone, video calls, Zoom etc as appropriate.
	* All ~~Trainers~~ will have access to the task list where work is logged.		*All trainers will have access to the task list, where work is logged.

	====Code of Practice====		====Code of Practice====
	* Trainers will promote the Best Practice guidelines.		*Trainers will promote the Best Practice guidelines.
	* Trainers should treat personal information of volunteers as confidential. If there is doubt about what constitutes confidential information, the Board can be consulted.		*Trainers should treat personal information of volunteers as confidential. If there is doubt about what constitutes confidential information, the Board can be consulted.

	====Reports and Review====		====Reports and Review====
	* The ~~Team~~ will publish a brief monthly report to Freegle Central on training activity ([[Training Team Reports]])		*The team will publish a brief monthly report to Freegle Central on training activity ([[Training Team Reports]]).
	* Trainers will bring any issues that they think need discussion to the Development Working Group.		*Trainers will bring any issues that they think need discussion to the Development Working Group.

	====Related Documents and Links====		====Related Documents and Links====
	* [[Mentor Team Remit]]		*[[Mentor Team Remit]]
	* [[New Groups Team - NGT]]		*[[New Groups Team - NGT]]
	* [[Caretaker Groups]]		*[[Caretaker Groups]]
	* [[Document Approval Policy]]		*[[Document Approval Policy]]
	* [[Glossary]]		*[[Glossary]]
	* [[Freegle Teams]]		*[[Freegle Teams]]
	*[[Training Team Reports]]		*[[Training Team Reports]]

	====Notes====		====Notes====
			Wiki training related pages:
	Wiki ~~Training~~ related pages:		*https://wiki.ilovefreegle.org/Recruiting,_Training_and_Retaining
	* https://wiki.ilovefreegle.org/Recruiting,_Training_and_Retaining		*https://wiki.ilovefreegle.org/Mod_Training
	* https://wiki.ilovefreegle.org/Mod_Training		*https://wiki.ilovefreegle.org/ModTools
	* https://wiki.ilovefreegle.org/ModTools		*https://wiki.ilovefreegle.org/images/Training_manual_for_modtools_2020.pdf
	* https://wiki.ilovefreegle.org/images/Training_manual_for_modtools_2020.pdf		*https://wiki.ilovefreegle.org/Retaining_Volunteers
	* https://wiki.ilovefreegle.org/Retaining_Volunteers		*https://wiki.ilovefreegle.org/New_Group_Owner_Training_Step_1
	* https://wiki.ilovefreegle.org/New_Group_Owner_Training_Step_1		*https://wiki.ilovefreegle.org/ModTools_Functions
	* https://wiki.ilovefreegle.org/ModTools_Functions		*https://wiki.ilovefreegle.org/Moderating_a_Post
	* https://wiki.ilovefreegle.org/Moderating_a_Post		*https://wiki.ilovefreegle.org/Freshers_Config_Crib_Sheet
	* https://wiki.ilovefreegle.org/Freshers_Config_Crib_Sheet		*https://wiki.ilovefreegle.org/Problematic_Posts
	* https://wiki.ilovefreegle.org/Problematic_Posts		*https://wiki.ilovefreegle.org/Admin
	* https://wiki.ilovefreegle.org/Admin
	*https://wiki.ilovefreegle.org/Our_Aims		*https://wiki.ilovefreegle.org/Our_Aims

			[[Category:Recruiting & Training Volunteers]]
	[[~~category~~:~~Policies, Procedures, Remits]]~~
	~~[[category:Freegle Teams]]~~
	~~[[category:Recruit/Train/Retain~~]]

Jacky: /* Related Documents and Links */

2023-07-05T12:10:47Z

Jacky: /* Reports and Review */

2023-07-05T12:03:41Z

Reports and Review

← Older revision		Revision as of 12:03, 5 July 2023
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	====Reports and Review====		====Reports and Review====
	* The Team will publish a brief monthly report to Freegle Central on training activity.		* The Team will publish a brief monthly report to Freegle Central on training activity ([[Training Team Reports]])
	* Trainers will bring any issues that they think need discussion to the Development Working Group.		* Trainers will bring any issues that they think need discussion to the Development Working Group.


	====Related Documents and Links====		====Related Documents and Links====

Jacky: /* Notes */

2022-04-02T17:06:21Z

Notes

← Older revision		Revision as of 17:06, 2 April 2022
Line 70:		Line 70:
	* https://wiki.ilovefreegle.org/Problematic_Posts		* https://wiki.ilovefreegle.org/Problematic_Posts
	* https://wiki.ilovefreegle.org/Admin		* https://wiki.ilovefreegle.org/Admin
			*https://wiki.ilovefreegle.org/Our_Aims

Jacky: /* Related Documents and Links */

2022-04-02T11:52:35Z

Derek Cole: /* Notes */

2022-03-27T09:44:41Z

Notes

← Older revision		Revision as of 09:44, 27 March 2022
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	* https://wiki.ilovefreegle.org/ModTools_Functions		* https://wiki.ilovefreegle.org/ModTools_Functions
	* https://wiki.ilovefreegle.org/Moderating_a_Post		* https://wiki.ilovefreegle.org/Moderating_a_Post
			* https://wiki.ilovefreegle.org/Freshers_Config_Crib_Sheet
	* https://wiki.ilovefreegle.org/Problematic_Posts		* https://wiki.ilovefreegle.org/Problematic_Posts
	* https://wiki.ilovefreegle.org/Admin		* https://wiki.ilovefreegle.org/Admin

Jacky: /* Working Practice */

2022-03-12T10:25:44Z

Working Practice

← Older revision		Revision as of 10:25, 12 March 2022
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	====Working Practice====		====Working Practice====
	* The Training Team will work from a closed group on groups.io or similar.		* The Training Team will work from a closed group on groups.io or similar. Presently https://groups.io/g/Freegle-training
	* Requests for training can come from NGT, Mentors/caretakers and existing volunteers who recruit new team members. There should be separate lists for trainees from caretaker groups and new groups, trainees being picked up alternatively. The priority is for new moderators to Freegle, whether on new or existing groups.		* Requests for training can come from NGT, Mentors/caretakers and existing volunteers who recruit new team members. There should be separate lists for trainees from caretaker groups and new groups, trainees being picked up alternatively. The priority is for new moderators to Freegle, whether on new or existing groups.
	* The Training materials used for training are on the wiki - links are included in Notes below.		* The Training materials used for training are on the wiki - links are included in Notes below.
Line 38:		Line 38:
	* Training methods can include email, phone, video calls, Zoom etc as appropriate.		* Training methods can include email, phone, video calls, Zoom etc as appropriate.
	* All Trainers will have access to the task list where work is logged.		* All Trainers will have access to the task list where work is logged.

	====Code of Practice====		====Code of Practice====
	* Trainers will promote the Best Practice guidelines.		* Trainers will promote the Best Practice guidelines.

Jacky: Created page with "====Role and Remit==== * To offer training to all new volunteers for moderating and the use of Modtools. * To liaise with the New Groups Team (NGT) and Mentors to identify new..."

2022-03-10T13:04:07Z

Created page with "====Role and Remit==== * To offer training to all new volunteers for moderating and the use of Modtools. * To liaise with the New Groups Team (NGT) and Mentors to identify new..."

New page

====Role and Remit====
* To offer training to all new volunteers for moderating and the use of Modtools.
* To liaise with the New Groups Team (NGT) and Mentors to identify new volunteers for new and caretaker groups.
* To offer help to local teams in training their present and new volunteers.
* To keep training information up to date on the wiki for Trainers and local teams to use.
* To offer Modtools ‘top up’ training sessions for existing moderators.
* To keep Mentors Team informed of progress of training for new moderators for new and caretaker groups.

====Membership====
* Any member of Freegle Discourse who would like to offer their experience and/or time to help other Freegle volunteers and groups is welcomed. Email: training@ilovefreegle.org.
* Acceptance to the Team will be by a simple majority of votes by the existing training team.
* The Training Coordinator will be the Development Group’s contact for any queries, clarifications or changes of practice.
* The Board will have access to the Team group via the training@ilovefreegle.org email address.
*

====Training Team Coordinator====
The Training Team Coordinator is responsible for the following tasks:
* Ensuring the workload is spread fairly between Trainers.
* Compiling a monthly report summarising activities of the Team, posting this to Central and archiving on the Wiki.
* Responding to the Training mailbox enquiries and new requests for help.
* Maintaining a task list and liaising with the Team over allocation of work.
* Liaising with NGT/Mentors/Board/Development as appropriate.
* Arranging recruitment of new Trainers as required.

=====Appointment=====
The role will be open to all Trainers on the Team. Appointment can be either via consensus (if there is one candidate on which the Group agrees) or a poll of members of the Team. If a poll is required, it will be for a minimum of 4 days duration, carried by a simple majority of votes.

=====Termination=====
* The Coordinator can stand down at any time by informing the Team.
* If Trainers feel the role is not being fulfilled then they should try to work with the role holder to help or failing that, the Board should be contacted to assist.
* In extremes, Team members can call for a vote of no confidence to be run within the Team to retain or remove the person.

====Working Practice====
* The Training Team will work from a closed group on groups.io or similar.
* Requests for training can come from NGT, Mentors/caretakers and existing volunteers who recruit new team members. There should be separate lists for trainees from caretaker groups and new groups, trainees being picked up alternatively. The priority is for new moderators to Freegle, whether on new or existing groups.
* The Training materials used for training are on the wiki - links are included in Notes below.
* Training spaces are available at http://freegle.in/freshers and https://freegle.in/Freshers2
* Training methods can include email, phone, video calls, Zoom etc as appropriate.
* All Trainers will have access to the task list where work is logged.

====Code of Practice====
* Trainers will promote the Best Practice guidelines.
* Trainers should treat personal information of volunteers as confidential. If there is doubt about what constitutes confidential information, the Board can be consulted.

====Reports and Review====
* The Team will publish a brief monthly report to Freegle Central on training activity.
* Trainers will bring any issues that they think need discussion to the Development Working Group.

====Related Documents and Links====
* [[Mentor Team Remit]]
* [[New Groups Team- NGT]]
* [[Caretaker Groups]]
* [[Document Approval Policy]]
* [[Glossary]]
* [[Freegle Teams]]

====Notes====

Wiki Training related pages:
* https://wiki.ilovefreegle.org/Recruiting,_Training_and_Retaining
* https://wiki.ilovefreegle.org/Mod_Training
* https://wiki.ilovefreegle.org/ModTools
* https://wiki.ilovefreegle.org/images/Training_manual_for_modtools_2020.pdf
* https://wiki.ilovefreegle.org/Retaining_Volunteers
* https://wiki.ilovefreegle.org/New_Group_Owner_Training_Step_1
* https://wiki.ilovefreegle.org/ModTools_Functions
* https://wiki.ilovefreegle.org/Moderating_a_Post
* https://wiki.ilovefreegle.org/Problematic_Posts
* https://wiki.ilovefreegle.org/Admin

[[category:Policies, Procedures, Remits]]
[[category:Freegle Teams]]
[[category:Recruit/Train/Retain]]

← Older revision		Revision as of 12:10, 5 July 2023
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	* [[Glossary]]		* [[Glossary]]
	* [[Freegle Teams]]		* [[Freegle Teams]]
			*[[Training Team Reports]]

	====Notes====		====Notes====

← Older revision		Revision as of 11:52, 2 April 2022
Line 50:		Line 50:
	====Related Documents and Links====		====Related Documents and Links====
	* [[Mentor Team Remit]]		* [[Mentor Team Remit]]
	* [[New Groups Team- NGT]]		* [[New Groups Team - NGT]]
	* [[Caretaker Groups]]		* [[Caretaker Groups]]
	* [[Document Approval Policy]]		* [[Document Approval Policy]]