Spammers - Revision history

Neville Reid: /* Chat Review */ Spam button in chat only trains the filter, see https://discourse.ilovefreegle.org/t/chat-reviews/9656/59

2026-06-12T18:00:05Z

Chat Review: Spam button in chat only trains the filter, see https://discourse.ilovefreegle.org/t/chat-reviews/9656/59

← Older revision		Revision as of 18:00, 12 June 2026
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	Click on View Chat to see why the system has highlighted this chat.		Click on View Chat to see why the system has highlighted this chat.
	A member may have included a telephone number, an email address or a website link for illustration which is fine. An offer to pay petrol money for an item to be taken to them is not suspicious and is a local community decision. In such instances you can approve the chat.		A member may have included a telephone number, an email address or a website link for illustration which is fine. An offer to pay petrol money for an item to be taken to them is not suspicious and is a local community decision. In such instances you can approve the chat.
	If you would rather the intended recipient does not see the chat then click Delete. If the chat is definitely spam then click Spam.		If you would rather the intended recipient does not see the chat then click Delete. If the chat is definitely spam then click Spam; this deletes the message, and trains the spam filter. (It does not generate a report to the spammer list team; to do that, report the member from the member page.)
	Use of the Approve and Whitelist button is as for the Whitelist button on Approved members.		Use of the Approve and Whitelist button is as for the Whitelist button on Approved members.

Neville Reid: Member Review no longer has Spammer buttons, removing the temptation to use that merely for multijoiners

2025-06-26T14:39:33Z

Member Review no longer has Spammer buttons, removing the temptation to use that merely for multijoiners

← Older revision		Revision as of 14:39, 26 June 2025
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	[[ File:newspam1.jpg \|200px]]		[[ File:newspam1.jpg \|200px]]
	*		*
	===== Pending =====		===== Messages: Pending =====
	[[File:newspam2.jpg \|799px]]		[[File:newspam2.jpg \|799px]]

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	To report the sender as a spammer, see the section on this page [[#SPAM checking before submission \| SPAM checking before submission]]. If you are reporting the member, do not delete the post, but Hold it for the Spam team to review it.		To report the sender as a spammer, see the section on this page [[#SPAM checking before submission \| SPAM checking before submission]]. If you are reporting the member, do not delete the post, but Hold it for the Spam team to review it.

	===== Approved =====		===== Messages: Approved =====
	[[ File:newspam3.jpg \|606px]]		[[ File:newspam3.jpg \|606px]]

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	[[ File:newspam5.jpg \|200px ]]		[[ File:newspam5.jpg \|200px ]]
	*		*
	===== Approved ~~Review button options available~~ =====		===== Members: Approved =====
	*
	[[ File:newspam6.jpg \|605px]]		[[ File:newspam6.jpg \|605px]]
	*

	~~===== Member Review~~ button ~~options available =====~~		If you are certain after thorough checking that the person is a spammer then, on their details under Members>Approved, use the Report Spammer button to submit a report for review. See section [[#SPAM checking before submission \| SPAM checking before submission]] for guidance.
	*
	[[ ~~File:newspam7.jpg~~ ]]
	*
	~~Automated system checks may spot something unusual resulting in a person being shown under Member Review.~~
	The Remove and Ban buttons only apply to your community.		The Remove and Ban buttons only apply to your community.
	~~If after reviewing their posting and chat history they seem OK then you can click Ignore.~~
	If you are certain after thorough checking that the person is a spammer then, on their details under Members>Approved, use the Spammer button to submit a report for review. See topic [[#SPAM checking before submission \| SPAM checking before submission]] for guidance.
	~~If you think they are fine, then please add a mod Note so that other moderators will see why.~~
	~~The Whitelist button must only be used for people who have legitimate reasons to join many communities. An application for whitelisting would then be reviewed.~~

	~~There is no national rule about how many communities it is acceptable for one person to join, that is up to each community's discretion.~~
	*

	===== Chat Review =====		===== Chat Review =====

Neville Reid: /* Pending */ Hold a message from a spammer, as user:Sheila says at https://discourse.ilovefreegle.org/t/spam-and-scammers/8677

2025-06-26T14:23:34Z

Pending: Hold a message from a spammer, as user:Sheila says at https://discourse.ilovefreegle.org/t/spam-and-scammers/8677

← Older revision		Revision as of 14:23, 26 June 2025
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	Make your own judgement about whether this is a genuine and valid post. If you feel it is not then clicking the red Delete as Spam button will simply delete the post, and provide information for our spam filters.		Make your own judgement about whether this is a genuine and valid post. If you feel it is not then clicking the red Delete as Spam button will simply delete the post, and provide information for our spam filters.

	To report the sender as a spammer, see the section on this page [[#SPAM checking before submission \| SPAM checking before submission]]. If you are reporting the member, do not delete the post, but ~~leave~~ it for the Spam team to review it.		To report the sender as a spammer, see the section on this page [[#SPAM checking before submission \| SPAM checking before submission]]. If you are reporting the member, do not delete the post, but Hold it for the Spam team to review it.

	===== Approved =====		===== Approved =====

Neville Reid: /* Approved Review button options available */ image width

2025-06-26T14:09:12Z

Approved Review button options available: image width

← Older revision		Revision as of 14:09, 26 June 2025
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	===== Approved Review button options available =====		===== Approved Review button options available =====
	*		*
	[[ File:newspam6.jpg ]]		[[ File:newspam6.jpg \|605px]]
	*		*

	===== Member Review button options available =====		===== Member Review button options available =====
	*		*

Neville Reid: /* Pending */ if reporting the member, don't delete the post, per Derek at https://discourse.ilovefreegle.org/t/spammer-reporting/8673/14

2025-06-26T14:04:49Z

Pending: if reporting the member, don't delete the post, per Derek at https://discourse.ilovefreegle.org/t/spammer-reporting/8673/14

← Older revision		Revision as of 14:04, 26 June 2025
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	Make your own judgement about whether this is a genuine and valid post. If you feel it is not then clicking the red Delete as Spam button will simply delete the post, and provide information for our spam filters.		Make your own judgement about whether this is a genuine and valid post. If you feel it is not then clicking the red Delete as Spam button will simply delete the post, and provide information for our spam filters.

	To report the sender as a spammer, see the section on this page [[#SPAM checking before submission \| SPAM checking before submission]].		To report the sender as a spammer, see the section on this page [[#SPAM checking before submission \| SPAM checking before submission]]. If you are reporting the member, do not delete the post, but leave it for the Spam team to review it.

	===== Approved =====		===== Approved =====

Neville Reid: /* Approved */ updated button text

2025-06-26T13:49:15Z

Approved: updated button text

← Older revision		Revision as of 13:49, 26 June 2025
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	[[ File:newspam3.jpg \|606px]]		[[ File:newspam3.jpg \|606px]]

	Again, make your own judgement about whether this is a genuine and valid post. If you feel it is not then clicking the red Spam button will delete the post, and that information is used, behind the scenes, to train our spam filters.		Again, make your own judgement about whether this is a genuine and valid post. If you feel it is not then clicking the red Delete as Spam button will delete the post, and that information is used, behind the scenes, to train our spam filters.

	==== Options when members are displayed ====		==== Options when members are displayed ====

Neville Reid: /* Approved */ image width

2025-06-26T13:47:01Z

Approved: image width

← Older revision		Revision as of 13:47, 26 June 2025
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	===== Approved =====		===== Approved =====
	[[ File:newspam3.jpg ]]		[[ File:newspam3.jpg \|606px]]

	Again, make your own judgement about whether this is a genuine and valid post. If you feel it is not then clicking the red Spam button will delete the post, and that information is used, behind the scenes, to train our spam filters.		Again, make your own judgement about whether this is a genuine and valid post. If you feel it is not then clicking the red Spam button will delete the post, and that information is used, behind the scenes, to train our spam filters.

Neville Reid: /* Pending */ update buttons

2025-06-26T13:42:13Z

Pending: update buttons

← Older revision		Revision as of 13:42, 26 June 2025
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	Automated system checks may result in a message being shown under Pending messages. The reason a post has been flagged for review will be shown.		Automated system checks may result in a message being shown under Pending messages. The reason a post has been flagged for review will be shown.
	Make your own judgement about whether this is a genuine and valid post. If you feel it is not then clicking the red ~~Report~~ Spam button will simply delete the post, and provide information for our spam filters.		Make your own judgement about whether this is a genuine and valid post. If you feel it is not then clicking the red Delete as Spam button will simply delete the post, and provide information for our spam filters.

	To report the sender as a spammer, see the section on this page [[#SPAM checking before submission \| SPAM checking before submission]].		To report the sender as a spammer, see the section on this page [[#SPAM checking before submission \| SPAM checking before submission]].

Neville Reid: /* Pending */ image width

2025-06-26T13:30:15Z

Pending: image width

← Older revision		Revision as of 13:30, 26 June 2025
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	*		*
	===== Pending =====		===== Pending =====
	[[File:newspam2.jpg \|~~500px~~]]		[[File:newspam2.jpg \|799px]]

	Automated system checks may result in a message being shown under Pending messages. The reason a post has been flagged for review will be shown.		Automated system checks may result in a message being shown under Pending messages. The reason a post has been flagged for review will be shown.

Neville Reid: /* Pending */ update buttons; there is no longer a "Not spam" button

2025-06-26T13:21:55Z

Pending: update buttons; there is no longer a "Not spam" button

← Older revision		Revision as of 13:21, 26 June 2025
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	*		*
	===== Pending =====		===== Pending =====
	[[ File:newspam2.jpg ]]		[[File:newspam2.jpg \|500px]]

	Automated system checks may result in a message being shown under Pending messages. The reason a post has been flagged for review will be shown.		Automated system checks may result in a message being shown under Pending messages. The reason a post has been flagged for review will be shown.
	Make your own judgement about whether this is a genuine and valid post. If you feel it is not then clicking the red Spam button will simply delete the post, and provide information for our spam filters. ~~Clicking~~ the ~~Not spam button will approve the post~~, ~~or send it to Pending if~~ the ~~member is~~ on ~~moderation.~~		Make your own judgement about whether this is a genuine and valid post. If you feel it is not then clicking the red Report Spam button will simply delete the post, and provide information for our spam filters.
	~~To submit a Spammer report see topic~~ [[#SPAM checking before submission \| SPAM checking before submission]].
			To report the sender as a spammer, see the section on this page [[#SPAM checking before submission \| SPAM checking before submission]].

	===== Approved =====		===== Approved =====