Sample Messages - Revision history

RevampBot: Wiki revamp: restructure & modernise

2026-07-17T12:00:00Z

Wiki revamp: restructure & modernise

← Older revision		Revision as of 12:00, 17 July 2026
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	Sample messages to individual members for ~~every occasion~~ (~~well, some of them...~~..)		Sample messages to send to individual members, for many (if not all) occasions. Remember that your community's rules are your own - not necessarily the same as other Freegle communities - and that members appreciate a personal, friendly approach, not a corporate memo.
	~~Please remember~~ that your rules are your ~~rules, they are~~ not necessarily the ~~rules administered by your fellow~~ Freegle communities and that members appreciate a personal, friendly approach, not a corporate memo!

	If you have ideas for improving these messages or want to share some of your own, ~~please~~ add them or post on Central group asking someone else to add them.		If you have ideas for improving these messages, or want to share some of your own, add them, or post on the Central group asking someone else to add them.

	For ~~those~~ you use ~~frequently~~, ~~remember you can~~ add them to your Standard ~~Settings~~ for your community - and share them with the rest of your team.		For messages you use often, add them to your Standard Messages for your community, and share them with the rest of your team.

	;Messages sent in response to Pending (or Approved) Offer/Wanted messages		;Messages sent in response to Pending (or Approved) Offer/Wanted messages
	*[[Sample message: Animals]]		*[[Sample message: Animals]]
	*[[Sample message: Approve and unmod]]		*[[Sample message: Approve and unmod]]
	*[[Sample message: Borrowing or lending]]		*[[Sample message: Borrowing or lending]]
	*[[Sample message: Clarify]] ~~– response~~ to a vague or unclear Wanted message		*[[Sample message: Clarify]] - response to a vague or unclear Wanted message
	*[[Sample message: Contact member]] – trying to contact someone through an offer or request post		*[[Sample message: Contact member]] - trying to contact someone through an offer or request post
	*[[Sample message: Copyright]] ~~– Books~~, computer discs, DVDs, CDs		*[[Sample message: Copyright]] - books, computer discs, DVDs, CDs
	*[[Sample message: Duplicate message]]		*[[Sample message: Duplicate message]]
	*[[Sample message: Event]] – advertising an event in an offer or request post		*[[Sample message: Event]] - advertising an event in an offer or request post
	*[[Gas cylinders or bottles‎]] - legal explanation plus a suggested rejection message		*[[Gas cylinders or bottles‎]] - legal explanation plus a suggested rejection message
	*[[Sample message: Hacked]] in response to spam messages		*[[Sample message: Hacked]] - in response to spam messages
	*[[Information request]]		*[[Information request]]
	*[[Intangible Items]]		*[[Intangible Items]]
	*[[Sample message: Joining multiple Freegle communities]] and [[Sample message: Joining distant Freegle communities]] ~~– encouraging~~ member to leave excess ~~groups~~		*[[Sample message: Joining multiple Freegle communities]] and [[Sample message: Joining distant Freegle communities]] - encouraging a member to leave excess communities
	*[[Sample message: Legal threat]] – response to a threat of legal action		*[[Sample message: Legal threat]] - response to a threat of legal action
	*[[Sample message: Medicines and supplements]]		*[[Sample message: Medicines and supplements]]
	*[[Sample message: Moderator assistance request]] – member asking for help via a offer or request post		*[[Sample message: Moderator assistance request]] - member asking for help via an offer or request post
	*[[Sample message: Money, selling, swaps]]		*[[Sample message: Money, selling, swaps]]
	*[[Sample message: Non landfill items]]		*[[Sample message: Non landfill items]]
	*[[Sample message: Not selling]] – member using wrong option on TrashNothing		*[[Sample message: Not selling]] - member using the wrong option on TrashNothing
	*[[Sample message: Offer too soon]]		*[[Sample message: Offer too soon]]
	*[[Sample message: Old posts]] – response to member asking about deleting their list of old posts		*[[Sample message: Old posts]] - response to a member asking about deleting their list of old posts
	*[[Sample message: Personal details]]		*[[Sample message: Personal details]]
	*[[Sample message: Reply to post via offer/wanted]]		*[[Sample message: Reply to post via offer/wanted]]
	*[[Sample message: Reselling]]		*[[Sample message: Reselling]]
	*[[Sample message: Sob stories]]		*[[Sample message: Sob stories]]
	*[[Sample message: Too many wanteds]]		*[[Sample message: Too many wanteds]]
	*[[Sample message: Vouchers]]		*[[Sample message: Vouchers]]
	*[[Sample message: Wanted too soon]]		*[[Sample message: Wanted too soon]]
	*[[Sample message: Weapons]]		*[[Sample message: Weapons]]

			;Messages to send to approved members
	;Messages to send to ~~Approved Members~~
	*[[Sample message: Money, selling, swaps]]		*[[Sample message: Money, selling, swaps]]
	*[[Sample message: Reselling]]		*[[Sample message: Reselling]]


	;Messages to use in Chat, etc.		;Messages to use in Chat, etc.
	*[[Sample message: Is Freegle a Charity?]] – suggested answer for this regular query		*[[Sample message: Is Freegle a Charity?]] - suggested answer for this regular query
	*[[Sample message: No-shows]]		*[[Sample message: No-shows]]
	*[[WhatJobs]] about adverts		*[[WhatJobs]] - about adverts



	See also:		See also:
	*[[Admins]] - big list of Admin messages you can use for ~~sending to~~ the whole community		*[[Admins]] - a big list of Admin messages you can use for the whole community

	Links:		==Links==
	*[[Admin]]		*[[Admin]]
	*[[Freegle Direct]] - queries that might ~~crop~~ up for members using Freegle		*[[Freegle Direct]] - queries that might come up for members using Freegle
	*[[Running Your Group]]		*[[Running Your Group]]
	*[[ModTools]]		*[[ModTools]]

	[[Category:~~Sample Messages\| ]]~~		[[Category:Moderating with ModTools]]
	~~[[category:~~ModTools]]

Jacky at 19:44, 22 May 2026

2026-05-22T19:44:37Z

← Older revision		Revision as of 19:44, 22 May 2026
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	*[[Intangible Items]]		*[[Intangible Items]]
	*[[Sample message: Joining multiple Freegle communities]] and [[Sample message: Joining distant Freegle communities]] – encouraging member to leave excess groups		*[[Sample message: Joining multiple Freegle communities]] and [[Sample message: Joining distant Freegle communities]] – encouraging member to leave excess groups
	*[[Sample message: Legal threat]] – response to a threat of legal ~~actiot~~		*[[Sample message: Legal threat]] – response to a threat of legal action
	*[[Sample message: Medicines and supplements]]		*[[Sample message: Medicines and supplements]]
	*[[Sample message: Moderator assistance request]] – member asking for help via a offer or request post		*[[Sample message: Moderator assistance request]] – member asking for help via a offer or request post

Neville Reid: *Sample message: Not selling – member using wrong option on TrashNothing

2025-12-28T21:31:55Z

*Sample message: Not selling – member using wrong option on TrashNothing

← Older revision		Revision as of 21:31, 28 December 2025
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	*[[Sample message: Money, selling, swaps]]		*[[Sample message: Money, selling, swaps]]
	*[[Sample message: Non landfill items]]		*[[Sample message: Non landfill items]]
			*[[Sample message: Not selling]] – member using wrong option on TrashNothing
	*[[Sample message: Offer too soon]]		*[[Sample message: Offer too soon]]
	*[[Sample message: Old posts]] – response to member asking about deleting their list of old posts		*[[Sample message: Old posts]] – response to member asking about deleting their list of old posts

Neville Reid: renamed

2025-11-19T21:54:54Z

renamed

← Older revision		Revision as of 21:54, 19 November 2025
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	*[[Sample message: Joining multiple Freegle communities]] and [[Sample message: Joining distant Freegle communities]] – encouraging member to leave excess groups		*[[Sample message: Joining multiple Freegle communities]] and [[Sample message: Joining distant Freegle communities]] – encouraging member to leave excess groups
	*[[Sample message: Legal threat]] – response to a threat of legal actiot		*[[Sample message: Legal threat]] – response to a threat of legal actiot
	*[[Sample message: List of items/posts]] - response to member asking about deleting their list of old posts
	*[[Sample message: Medicines and supplements]]		*[[Sample message: Medicines and supplements]]
	*[[Sample message: Moderator assistance request]] – member asking for help via a offer or request post		*[[Sample message: Moderator assistance request]] – member asking for help via a offer or request post
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	*[[Sample message: Non landfill items]]		*[[Sample message: Non landfill items]]
	*[[Sample message: Offer too soon]]		*[[Sample message: Offer too soon]]
			*[[Sample message: Old posts]] – response to member asking about deleting their list of old posts
	*[[Sample message: Personal details]]		*[[Sample message: Personal details]]
	*[[Sample message: Reply to post via offer/wanted]]		*[[Sample message: Reply to post via offer/wanted]]

Jacky at 13:28, 7 November 2025

2025-11-07T13:28:34Z

← Older revision		Revision as of 13:28, 7 November 2025
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	Links:		Links:
	*[[Admin]]		*[[Admin]]
			*[[Freegle Direct]] - queries that might crop up for members using Freegle
	*[[Running Your Group]]		*[[Running Your Group]]
	*[[ModTools]]		*[[ModTools]]

Jacky at 12:17, 7 November 2025

2025-11-07T12:17:42Z

← Older revision		Revision as of 12:17, 7 November 2025
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	*[[Intangible Items]]		*[[Intangible Items]]
	*[[Sample message: Joining multiple Freegle communities]] and [[Sample message: Joining distant Freegle communities]] – encouraging member to leave excess groups		*[[Sample message: Joining multiple Freegle communities]] and [[Sample message: Joining distant Freegle communities]] – encouraging member to leave excess groups
	*[[Sample message: Legal threat]] – response to a threat of legal ~~action~~		*[[Sample message: Legal threat]] – response to a threat of legal actiot
			*[[Sample message: List of items/posts]] - response to member asking about deleting their list of old posts
	*[[Sample message: Medicines and supplements]]		*[[Sample message: Medicines and supplements]]
	*[[Sample message: Moderator assistance request]] – member asking for help via a offer or request post		*[[Sample message: Moderator assistance request]] – member asking for help via a offer or request post

Neville Reid: update links after further page moves

2025-10-11T11:52:53Z

update links after further page moves

← Older revision		Revision as of 11:52, 11 October 2025
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	*[[Sample message: Contact member]] – trying to contact someone through an offer or request post		*[[Sample message: Contact member]] – trying to contact someone through an offer or request post
	*[[Sample message: Copyright]] – Books, computer discs, DVDs, CDs		*[[Sample message: Copyright]] – Books, computer discs, DVDs, CDs
	*[[Sample message: Drugs, medicines and supplements]]
	*[[Sample message: Duplicate message]]		*[[Sample message: Duplicate message]]
	*[[Sample message: Event]] – advertising an event in an offer or request post		*[[Sample message: Event]] – advertising an event in an offer or request post
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	*[[Sample message: Joining multiple Freegle communities]] and [[Sample message: Joining distant Freegle communities]] – encouraging member to leave excess groups		*[[Sample message: Joining multiple Freegle communities]] and [[Sample message: Joining distant Freegle communities]] – encouraging member to leave excess groups
	*[[Sample message: Legal threat]] – response to a threat of legal action		*[[Sample message: Legal threat]] – response to a threat of legal action
			*[[Sample message: Medicines and supplements]]
	*[[Sample message: Moderator assistance request]] – member asking for help via a offer or request post		*[[Sample message: Moderator assistance request]] – member asking for help via a offer or request post
	*[[Sample message: Money, selling, swaps]]		*[[Sample message: Money, selling, swaps]]
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	*[[Sample message: Reselling]]		*[[Sample message: Reselling]]
	*[[Sample message: Sob stories]]		*[[Sample message: Sob stories]]
			*[[Sample message: Too many wanteds]]
	*[[Sample message: Vouchers]]		*[[Sample message: Vouchers]]
	*[[Sample message: WANTEDs – Too many]]
	*[[Sample message: Wanted too soon]]		*[[Sample message: Wanted too soon]]
	*[[Sample message: Weapons]]		*[[Sample message: Weapons]]

Neville Reid: remove *Bouncing, deleted as obsolete

2025-10-06T09:39:17Z

remove *Bouncing, deleted as obsolete

← Older revision		Revision as of 09:39, 6 October 2025
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	;Messages to send to Approved Members		;Messages to send to Approved Members
	*[[~~Bouncing~~]]		*[[Sample message: Money, selling, swaps]]
	*[[Sample message: Reselling]]		*[[Sample message: Reselling]]

Neville Reid: split to 3 lists according to purpose

2025-10-05T22:04:49Z

split to 3 lists according to purpose

← Older revision		Revision as of 22:04, 5 October 2025
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	For those you use frequently, remember you can add them to your Standard Settings for your community - and share them with the rest of your team.		For those you use frequently, remember you can add them to your Standard Settings for your community - and share them with the rest of your team.

			;Messages sent in response to Pending (or Approved) Offer/Wanted messages
	*[[Sample message: Animals]]		*[[Sample message: Animals]]
	*[[Sample message: Approve and unmod]]		*[[Sample message: Approve and unmod]]
	*[[Sample message: Is Freegle a Charity?]] – suggested answer for this regular query
	*[[Sample message: Borrowing or lending]]		*[[Sample message: Borrowing or lending]]
	*[[Bouncing]]
	*[[Sample message: Clarify]] – response to a vague or unclear Wanted message		*[[Sample message: Clarify]] – response to a vague or unclear Wanted message
	*[[Sample message: Contact member]] – trying to contact someone through an offer or request post		*[[Sample message: Contact member]] – trying to contact someone through an offer or request post
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	*[[Sample message: Moderator assistance request]] – member asking for help via a offer or request post		*[[Sample message: Moderator assistance request]] – member asking for help via a offer or request post
	*[[Sample message: Money, selling, swaps]]		*[[Sample message: Money, selling, swaps]]
	*[[Sample message: No-shows]]
	*[[Sample message: Non landfill items]]		*[[Sample message: Non landfill items]]
	*[[Sample message: Offer too soon]]		*[[Sample message: Offer too soon]]
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	*[[Sample message: Wanted too soon]]		*[[Sample message: Wanted too soon]]
	*[[Sample message: Weapons]]		*[[Sample message: Weapons]]


			;Messages to send to Approved Members
			*[[Bouncing]]
			*[[Sample message: Reselling]]


			;Messages to use in Chat, etc.
			*[[Sample message: Is Freegle a Charity?]] – suggested answer for this regular query
			*[[Sample message: No-shows]]
	*[[WhatJobs]] about adverts		*[[WhatJobs]] about adverts


	~~<br> And some for sending to the whole community:~~

	*[[Admins]] - big list of Admin messages you can use

			See also:
			*[[Admins]] - big list of Admin messages you can use for sending to the whole community

	Links:		Links:

Neville Reid: update links after renaming most and merging some

2025-10-05T21:35:28Z

update links after renaming most and merging some

← Older revision		Revision as of 21:35, 5 October 2025
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	For those you use frequently, remember you can add them to your Standard Settings for your community - and share them with the rest of your team.		For those you use frequently, remember you can add them to your Standard Settings for your community - and share them with the rest of your team.

	*[[~~WhatJobs\|Adverts~~]]		*[[Sample message: Animals]]
	*[[~~Animals (rejection~~ message~~)]]~~		*[[Sample message: Approve and unmod]]
	*[[Approve and unmod]]		*[[Sample message: Is Freegle a Charity?]] – suggested answer for this regular query
	*[[~~Are you~~ a Charity?]] – suggested answer for this regular query		*[[Sample message: Borrowing or lending]]
	*[[Borrowing~~, Lending~~]]
	*[[Bouncing]]		*[[Bouncing]]
	*[[~~Charity Event]] – advertising an event in an offer or request post~~		*[[Sample message: Clarify]] – response to a vague or unclear Wanted message
	*[[Clarify ~~request~~]] – response to a vague or unclear Wanted message		*[[Sample message: Contact member]] – trying to contact someone through an offer or request post
	*[[Contact ~~Member~~]] – trying to contact someone through an offer or request post		*[[Sample message: Copyright]] – Books, computer discs, DVDs, CDs
	*[[Copyright ~~Reject~~]] – Books, computer discs, DVDs, CDs		*[[Sample message: Drugs, medicines and supplements]]
	*[[Duplicate message]]		*[[Sample message: Duplicate message]]
	*[[~~Duplicate Offer~~]]		*[[Sample message: Event]] – advertising an event in an offer or request post
	*[[Gas cylinders or bottles‎]] - legal explanation plus a suggested rejection message		*[[Gas cylinders or bottles‎]] - legal explanation plus a suggested rejection message
	*[[Hacked]] ~~and Spam~~ messages		*[[Sample message: Hacked]] in response to spam messages
	*[[Information request]]		*[[Information request]]
	*[[Intangible Items]]		*[[Intangible Items]]
	*[[Joining multiple Freegle communities]] and [[Joining distant Freegle communities]] – encouraging member to leave excess groups		*[[Sample message: Joining multiple Freegle communities]] and [[Sample message: Joining distant Freegle communities]] – encouraging member to leave excess groups
	*[[Legal threat]] – response to a threat of legal action		*[[Sample message: Legal threat]] – response to a threat of legal action
	*[[~~Medicine, Drugs]] and the related [[Prescription Items]]~~		*[[Sample message: Moderator assistance request]] – member asking for help via a offer or request post
	*[[Moderator ~~Assistance~~ request]] – member asking for help via a offer or request post		*[[Sample message: Money, selling, swaps]]
	*[[No ~~Show~~]]		*[[Sample message: No-shows]]
	*[[Non landfill items]]		*[[Sample message: Non landfill items]]
	*[[~~Personal details~~]]		*[[Sample message: Offer too soon]]
	*[[~~Phone Numbers]] and [[No Phone Numbers~~]]		*[[Sample message: Personal details]]
	*[[Reply to post via offer/~~request~~]]		*[[Sample message: Reply to post via offer/wanted]]
	*[[~~Request too soon]]~~		*[[Sample message: Reselling]]
	*[[Re-seller]]		*[[Sample message: Sob stories]]
	*[[Sob ~~Story~~]]		*[[Sample message: Vouchers]]
	*[[~~Suspending spammer\|Suspending Spammer from group~~]]		*[[Sample message: WANTEDs – Too many]]
	*[[~~Swaps]] and [[Money,Selling,Swaps~~]]		*[[Sample message: Wanted too soon]]
	*[[~~Vouchers~~]]		*[[Sample message: Weapons]]
	*[[~~WANTEDs – Too many~~]]		*[[WhatJobs]] about adverts
	*[[~~Weapons~~]]