Sample Admin: Feedback system - Revision history

RevampBot: Wiki revamp: restructure & modernise

2026-07-17T12:00:00Z

Wiki revamp: restructure & modernise

← Older revision		Revision as of 12:00, 17 July 2026
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	This is an ~~Admin~~ message you can ~~use to~~ send to ~~your~~ members about the ~~Feedback System~~.		This is an admin message you can send to members about the feedback system.


	We ~~are~~ pleased to announce we have an automated feedback system in place.~~<br>~~		We're pleased to announce we have an automated feedback system in place.
	~~We do get complaints about failures to collect items or respond to members. We know that many members don’t report no shows and give up, resulting in more stuff going to landfill.~~
	So we offer you the opportunity see some feedback about other members other than by the thumbs up/down symbols Click on View Profile at the to.p of Chat messages and this will give you some basic information about the member requesting your item.<br>
	~~We hope this will encourage people to only ask for an item if they are going to be able to collect it, because everyone can see if you have asked for items but not collected.~~
	To allow for a one off genuine change of mind, it will only start after a second time the unpromise button is used for a member within a 90 day period. We believe if a person has to be unpromised more than once, people should see that they are less likely to actually collect their item.<br>
	~~It will also show how many times/items the member has collected so you can chose to offer to a member shown to be reliable or one who rarely asks. Example below.<br>~~
	*Ely Freegle, 4.9 miles away.<br>
	*Freegler since 20th July 2013.<br>
	*We don't know how long they typically take to reply.<br>
	*Not received any items yet so far as we know.<br>
	*Activity in the last 90 days:<br>
	~~1 reply.<br>~~
	~~No recent OFFERs.<br>~~
	~~No recent WANTEDs.<br>~~

	~~This system is automated so we cannot change it. If you have a ‘failed~~ to ~~collect’ marked against you~~, ~~you will have~~ to ~~wait 90 days for it~~ to ~~be removed. It is~~ up to ~~you to collect as promised~~.~~<br>~~		We do get complaints about people failing to collect items, or failing to respond to members - and we know many members don't report no-shows, and just give up, which means more stuff ends up going to landfill.

	~~Freegle volunteers~~..~~..<br>~~		So we're giving you the chance to see some feedback about other members, beyond just the thumbs up/down symbols. Click "View Profile" at the top of a chat to see some basic information about the member requesting your item.

			We hope this encourages people to only ask for an item if they're actually going to collect it, because everyone can see if you've asked for items but not collected them. To allow for one genuine change of mind, the profile only starts flagging this after the "unpromise" button has been used against a member a second time within a 90-day period. If someone has to be unpromised more than once, we think it's fair for people to see they're less likely to actually collect.

			It also shows how many times/items the member has collected, so you can choose to offer to someone shown to be reliable, or to someone who rarely asks. For example:

	~~Link~~:		: Ely Freegle, 4.9 miles away.
			: Freegler since 20th July 2013.
			: We don't know how long they typically take to reply.
			: Not received any items yet, so far as we know.
			: Activity in the last 90 days: 1 reply. No recent Offers. No recent Wanteds.

			This system is automated, so we can't change it on request. If you have a "failed to collect" mark against you, you'll need to wait 90 days for it to be removed - it's up to you to collect as promised.

			Freegle volunteers

			Links:
	*[[Feedback]]		*[[Feedback]]
	*[[Member Ratings]]		*[[Member Ratings]]
	*[[Freegle Direct]]		*[[Freegle Direct]]

	[[Category:~~Sample_Admins~~]]		[[Category:Broadcast (Admin) Messages]]

Neville Reid: remove from Category:Freegle_Direct, this Admin is linked from the two related articles

2025-10-29T22:42:18Z

remove from Category:Freegle_Direct, this Admin is linked from the two related articles

← Older revision		Revision as of 22:42, 29 October 2025
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	*[[Freegle Direct]]		*[[Freegle Direct]]

	[[Category:Sample_Admins~~]] [[Category:Freegle_Direct~~]]		[[Category:Sample_Admins]]

Neville Reid: *Member Ratings

2025-10-29T22:40:46Z

*Member Ratings

← Older revision		Revision as of 22:40, 29 October 2025
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	Link:		Link:
	*[[Feedback]]		*[[Feedback]]
			*[[Member Ratings]]
	*[[Freegle Direct]]		*[[Freegle Direct]]

	[[Category:Sample_Admins]] [[Category:Freegle_Direct]]		[[Category:Sample_Admins]] [[Category:Freegle_Direct]]

Neville Reid: Neville Reid moved page Admin Feedback System to Sample Admin: Feedback system: consistency in page naming

2025-10-29T22:32:00Z

Neville Reid moved page Admin Feedback System to Sample Admin: Feedback system: consistency in page naming

← Older revision	Revision as of 22:32, 29 October 2025
(No difference)

Jacky at 16:57, 27 July 2024

2024-07-27T16:57:35Z

← Older revision		Revision as of 16:57, 27 July 2024
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	We are pleased to announce we have an automated feedback system in place.<br>		We are pleased to announce we have an automated feedback system in place.<br>
	We do get complaints about failures to collect items or respond to members. We know that many members don’t report no shows and give up, resulting in more stuff going to landfill.		We do get complaints about failures to collect items or respond to members. We know that many members don’t report no shows and give up, resulting in more stuff going to landfill.
	So ~~in place now is an info button~~ at the ~~bottom~~ of ~~the '''~~Chat~~''' at https://ilovefreegle.org/chats. This~~ will give you some basic information about the member requesting your item.<br>		So we offer you the opportunity see some feedback about other members other than by the thumbs up/down symbols Click on View Profile at the to.p of Chat messages and this will give you some basic information about the member requesting your item.<br>
	We hope this will encourage people to only ask for an item if they are going to be able to collect it, because everyone can see if you have asked for items but not collected.		We hope this will encourage people to only ask for an item if they are going to be able to collect it, because everyone can see if you have asked for items but not collected.
	To allow for a one off genuine change of mind, it will only start after a second time the unpromise button is used for a member within a 90 day period. We believe if a person has to be unpromised more than once, people should see that they are less likely to actually collect their item.<br>		To allow for a one off genuine change of mind, it will only start after a second time the unpromise button is used for a member within a 90 day period. We believe if a person has to be unpromised more than once, people should see that they are less likely to actually collect their item.<br>

Neville Reid: Display and update link. @Jacky does this page need a full rewrite ?

2024-07-21T21:56:30Z

Display and update link. @Jacky does this page need a full rewrite ?

← Older revision		Revision as of 21:56, 21 July 2024
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	This is an Admin message you can use to send to your members about the Feedback System		This is an Admin message you can use to send to your members about the Feedback System.


	We are pleased to announce we have an automated feedback system in place.<br>		We are pleased to announce we have an automated feedback system in place.<br>
	We do get complaints about failures to collect items or respond to members. We know that many members don’t report no shows and give up resulting in more stuff going to landfill.		We do get complaints about failures to collect items or respond to members. We know that many members don’t report no shows and give up, resulting in more stuff going to landfill.
	So in place now, is an info button at the bottom of the '''Chat''' at [https://ilovefreegle.org/~~chat]~~. This will give you some basic information about the member requesting your item.<br>		So in place now is an info button at the bottom of the '''Chat''' at https://ilovefreegle.org/chats. This will give you some basic information about the member requesting your item.<br>
	We hope this will encourage people to only ask for an item if they are going to be able to collect it, because everyone can see if you have asked for items but not collected.		We hope this will encourage people to only ask for an item if they are going to be able to collect it, because everyone can see if you have asked for items but not collected.
	To allow for a one off genuine change of mind, it will only start after a second time the unpromise button is used for a member within a 90 day period. We believe if a person has to be unpromised more than once, people should see that they are less likely to actually collect their item.<br>		To allow for a one off genuine change of mind, it will only start after a second time the unpromise button is used for a member within a 90 day period. We believe if a person has to be unpromised more than once, people should see that they are less likely to actually collect their item.<br>

Jacky at 17:01, 19 December 2018

2018-12-19T17:01:34Z

← Older revision		Revision as of 17:01, 19 December 2018
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	~~Back to Adding Facebook and Twitter to your~~ Freegle ~~Group~~
			Link:
			*[[Feedback]]
			*[[Freegle Direct]]

	[[Category:Sample_Admins]] [[Category:Freegle_Direct]]		[[Category:Sample_Admins]] [[Category:Freegle_Direct]]

Jacky at 16:01, 27 November 2018

2018-11-27T16:01:33Z

← Older revision		Revision as of 16:01, 27 November 2018
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	This is an Admin message you can use to send to your members about the ~~new~~ Feedback System		This is an Admin message you can use to send to your members about the Feedback System

	We are pleased to announce we ~~now~~ have ~~a new~~ automated feedback system in place.<br>		We are pleased to announce we have an automated feedback system in place.<br>
	We do get complaints about failures to collect items or respond to members. We know that many members don’t report no shows and give up resulting in more stuff going to landfill.		We do get complaints about failures to collect items or respond to members. We know that many members don’t report no shows and give up resulting in more stuff going to landfill.
	So in place now, is an info button at the bottom of the '''Chat''' at [https://ilovefreegle.org/chat]. This will give you some basic information about the member requesting your item.<br>		So in place now, is an info button at the bottom of the '''Chat''' at [https://ilovefreegle.org/chat]. This will give you some basic information about the member requesting your item.<br>

Dee at 17:08, 14 March 2018

2018-03-14T17:08:20Z

← Older revision		Revision as of 17:08, 14 March 2018
Line 21:		Line 21:


	Back to [[Adding Facebook and Twitter to your Freegle Group]]		Back to Adding Facebook and Twitter to your Freegle Group

	[[Category:Sample_Admins]] [[Category:Freegle_Direct]]		[[Category:Sample_Admins]] [[Category:Freegle_Direct]]

Dorothyjeanquinn: s

2017-10-01T08:14:13Z

← Older revision		Revision as of 08:14, 1 October 2017
Line 1:		Line 1:
	This is an Admin message you can use to send to your members about the new Feedback System		This is an Admin message you can use to send to your members about the new Feedback System

	We are pleased to announce we now have a new automated feedback system in place.		We are pleased to announce we now have a new automated feedback system in place.<br>
	We do get complaints about failures to collect items or respond to members. We know that many members don’t report no shows and give up resulting in more stuff going to landfill.		We do get complaints about failures to collect items or respond to members. We know that many members don’t report no shows and give up resulting in more stuff going to landfill.
	So in place now, is an info button at the bottom of the '''Chat''' at [https://ilovefreegle.org/chat]. This will give you some basic information about the member requesting your item.<br>		So in place now, is an info button at the bottom of the '''Chat''' at [https://ilovefreegle.org/chat]. This will give you some basic information about the member requesting your item.<br>