Promise button - Revision history

Neville Reid: Neville Reid moved page Promise Button to Promise button: change capitalisation

2026-03-06T19:38:24Z

Neville Reid moved page Promise Button to Promise button: change capitalisation

← Older revision	Revision as of 19:38, 6 March 2026
(No difference)

Neville Reid: update explanation about My Posts and Chats, from https://discourse.ilovefreegle.org/t/problem-with-replies-to-offers/9469/5 ; move it to top of article

2026-03-06T19:31:41Z

update explanation about My Posts and Chats, from https://discourse.ilovefreegle.org/t/problem-with-replies-to-offers/9469/5 ; move it to top of article

← Older revision		Revision as of 19:31, 6 March 2026
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	The ~~promise~~ button is available for members posting offers. ~~Basically it works:~~		The Promise button is available for members posting offers.
	*The message is greyed out onsite - people can still reply but they're warned they might not get it. This is because some people promise things too soon, and then if they have a no show or change their minds they need to be able to get the other replies.
	*The other person is told - which "nudges" both people to realise they've entered into a commitment.
	*We don't auto-repost, we don't send "what happened about this mails".
	*It shows who you've promised to on My Posts, which makes it easier to keep track.

	*People replying by email won't know if an item promised, so there may always be some replies.		If you promise an item in the My Posts section, you will get a list of people to choose from who have messaged you recently (not necessarily about that item). If you promise it in the Chats section, you will get a list of your recent posts to choose from (not just the item they have asked for). This is because sometimes people ask for multiple items in one reply, or you want to promise multiple items to the same person.

			The results of using the Promise button are as follows:
			*The offer is greyed out onsite – people can still reply, but they're warned they might not get it. This is because some people promise things too soon, and then if they have a no show or change their minds they need to be able to get the other replies.
			*The other person is told – which "nudges" both people to realise they've entered into a commitment.
			*We don't auto-repost, and we don't send "what happened about this" mails.
			*My Posts shows who you've promised to, which makes it easier to keep track.
			*People replying by email won't know if an item has been promised, so there may always be some replies after promising.
	*People who have replied don't get notified when something is promised, but they do if it's taken (by someone else).		*People who have replied don't get notified when something is promised, but they do if it's taken (by someone else).

	If a member promises an item to someone who fails to collect, they have to unpromise to offer to someone else.		If a member promises an item to someone who fails to collect, they have to unpromise it before they can offer it to someone else.
	~~When unpromising is selected it shows as a no show on their profile~~.

			When unpromising is selected it shows as a "no show" on their profile.

	On My Posts there isn't the option to promise an item to someone who hasn't directly requested it. But in Chats, that option is available if, say, the person has asked for something else and taken another item not directly requested as well.

Jacky at 10:46, 18 August 2021

2021-08-18T10:46:50Z

← Older revision		Revision as of 10:46, 18 August 2021
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	If a member promises an item to someone who fails to collect, they have to unpromise to offer to someone else.		If a member promises an item to someone who fails to collect, they have to unpromise to offer to someone else.
	When unpromising is selected it shows as a no show on their profile.		When unpromising is selected it shows as a no show on their profile.


			On My Posts there isn't the option to promise an item to someone who hasn't directly requested it. But in Chats, that option is available if, say, the person has asked for something else and taken another item not directly requested as well.

Jacky at 17:04, 19 March 2020

2020-03-19T17:04:19Z

← Older revision		Revision as of 17:04, 19 March 2020
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	~~When~~ a ~~member promises an item~~ to ~~someone~~ who ~~fails~~ to ~~collect~~, ~~they have to unpromise to offer~~ to ~~someone else~~.		The promise button is available for members posting offers. Basically it works:
			*The message is greyed out onsite - people can still reply but they're warned they might not get it. This is because some people promise things too soon, and then if they have a no show or change their minds they need to be able to get the other replies.
			*The other person is told - which "nudges" both people to realise they've entered into a commitment.
			*We don't auto-repost, we don't send "what happened about this mails".
			*It shows who you've promised to on My Posts, which makes it easier to keep track.

			*People replying by email won't know if an item promised, so there may always be some replies.
			*People who have replied don't get notified when something is promised, but they do if it's taken (by someone else).

			If a member promises an item to someone who fails to collect, they have to unpromise to offer to someone else.
	When unpromising is selected it shows as a no show on their profile.		When unpromising is selected it shows as a no show on their profile.

	~~People replying by email won't know if an item promised, so there may always be some replies.~~

	~~On the website, people are warned that it's promised and they probably won't get it but they can still reply.~~
	~~This is because some people promise things too soon, and then if they have a no show or change their minds they need to be able to get the~~
	~~other replies.~~

	~~People who have replied don't get notified when something is promised, but they do if it's taken (by someone else).~~

	[[Freegle Direct]]		Link: [[Freegle Direct]]


	[[category:Freegle Direct]]		[[category:Freegle Direct]]

Jacky at 15:22, 24 February 2020

2020-02-24T15:22:06Z

← Older revision		Revision as of 15:22, 24 February 2020
Line 2:		Line 2:

	When unpromising is selected it shows as a no show on their profile.		When unpromising is selected it shows as a no show on their profile.

			People replying by email won't know if an item promised, so there may always be some replies.

			On the website, people are warned that it's promised and they probably won't get it but they can still reply.
			This is because some people promise things too soon, and then if they have a no show or change their minds they need to be able to get the
			other replies.

			People who have replied don't get notified when something is promised, but they do if it's taken (by someone else).

	[[Freegle Direct]]		[[Freegle Direct]]

Jacky at 17:36, 5 December 2019

2019-12-05T17:36:43Z

← Older revision		Revision as of 17:36, 5 December 2019
Line 2:		Line 2:

	When unpromising is selected it shows as a no show on their profile.		When unpromising is selected it shows as a no show on their profile.

			[[Freegle Direct]]


	[[category:Freegle Direct]]		[[category:Freegle Direct]]

Jacky: Created page with "When a member promises an item to someone who fails to collect, they have to unpromise to offer to someone else. When unpromising is selected it shows as a no show on their..."

2018-12-19T10:56:05Z

Created page with "When a member promises an item to someone who fails to collect, they have to unpromise to offer to someone else. When unpromising is selected it shows as a no show on their..."

New page

When a member promises an item to someone who fails to collect, they have to unpromise to offer to someone else.

When unpromising is selected it shows as a no show on their profile.

[[category:Freegle Direct]]