ModTools - Revision history

Neville Reid: /* Approved */ View profile – not logged in to Freegle if using app. Discussed at https://discourse.ilovefreegle.org/t/cant-view-profile/9442/8

2026-02-21T17:47:09Z

Approved: View profile – not logged in to Freegle if using app. Discussed at https://discourse.ilovefreegle.org/t/cant-view-profile/9442/8

← Older revision		Revision as of 17:47, 21 February 2026
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	List of all members in your community/communities. See [[Banning]] for explanation of banning and unbanning a member. See [[Trouble unsubscribing]] for more information about unsubscribing. See [[Inactive Members]] for information about members not active for a long time. The list view default is to show all members, but you can select members who are banned, bouncing, who have notes or who are on the moderating team. You can reactivate [[Bouncing members]] if you wish.		List of all members in your community/communities. See [[Banning]] for explanation of banning and unbanning a member. See [[Trouble unsubscribing]] for more information about unsubscribing. See [[Inactive Members]] for information about members not active for a long time. The list view default is to show all members, but you can select members who are banned, bouncing, who have notes or who are on the moderating team. You can reactivate [[Bouncing members]] if you wish.

	'''Moderation Status~~'''~~		The "View profile" link takes you to the member's profile page seen by other users within the Freegle system. You will see the page as logged in to Freegle if you are accessing this from ModTools in a browser, but not if using the ModTools app.

			;Moderation Status
	There are 3 different status settings for members:		There are 3 different status settings for members:
	*Moderated - all offers and requests the member posts are kept in pending until a moderator approves them. The default under [[Best Practice Notes#Quick posting\|Best Practice]] should be that a member is removed from moderated status as soon as they post an acceptable offer or request.		*Moderated - all offers and requests the member posts are kept in pending until a moderator approves them. The default under [[Best Practice Notes#Quick posting\|Best Practice]] should be that a member is removed from moderated status as soon as they post an acceptable offer or request.

Jacky: /* Events */

2025-11-22T08:48:13Z

Events

← Older revision		Revision as of 08:48, 22 November 2025
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	If an event needs to be changed after being approved in ModTools, you may need to contact the [[Geeks Team Remit\|Geeks Team]] and ask them to do it, although a workaround was reported [https://discourse.ilovefreegle.org/t/help-needed-to-edit-or-delete-an-event/8293 here].		If an event needs to be changed after being approved in ModTools, you may need to contact the [[Geeks Team Remit\|Geeks Team]] and ask them to do it, although a workaround was reported [https://discourse.ilovefreegle.org/t/help-needed-to-edit-or-delete-an-event/8293 here].

	Unlike offer/wanted posts, where we show them based on travel time (by default), event and volunteer posts are shown/mailed based purely on group membership.		Unlike offer/wanted posts, where we show them based on travel time (by default), event and volunteer posts are shown/mailed based purely on group membership. The weekly emails are titled Community Event Roundup.

	===Volunteering===		===Volunteering===

Neville Reid: /* Chats */

2025-11-07T15:29:02Z

Chats

← Older revision		Revision as of 15:29, 7 November 2025
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	If you see a green tick at the bottom of the chat, it means the message has been read on the site. If you see a small envelope it means the message has been sent out via email. There is a deliberate small delay in sending out a chat message via email, as obviously it would be really irritating if you are reading the message on site and also getting emails at the same time with the same message.		If you see a green tick at the bottom of the chat, it means the message has been read on the site. If you see a small envelope it means the message has been sent out via email. There is a deliberate small delay in sending out a chat message via email, as obviously it would be really irritating if you are reading the message on site and also getting emails at the same time with the same message.

	Your list of chats is pre-populated with the communities you are on, so you can use those to chat to the other members of your team in each of them if you wish.		Your list of chats is pre-populated with the communities you are on, so you can use those to chat to the other members of your team in each of them if you wish.

			If a member replies to the group volunteers by email, their reply will appear in Chats, and you can reply to them here. Their initial message will have a button to "View original email" for a day or two after the chat message has been received, which may help you to check the context of what they are saying.

	See [[Member Chat]] for more information about this feature for your members.		See [[Member Chat]] for more information about this feature for your members.

Jacky: /* Help and other links */

2025-10-26T14:22:40Z

Help and other links

← Older revision		Revision as of 14:22, 26 October 2025
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	Other pages that might help:		Other pages that might help:

			*[[Freegle_Mobile_app#ModTools_app]]
	*[[Add a Member using Mod Tools]]		*[[Add a Member using Mod Tools]]
	*[[Photos]]		*[[Photos]]

Jacky: /* Admins */

2025-09-28T19:17:48Z

Admins

← Older revision		Revision as of 19:17, 28 September 2025
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	There are three options when composing admins -		There are three options when composing admins -
	Pending, Create and Previous. Write the admin in Create, send it, it goes to Pending, approve it, a copy goes to Previous for future use.		Pending, Create and Previous. Write the admin in Create, send it, it goes to Pending, approve it, a copy goes to Previous for future use.
	"Call to Action" fields are explained here - https://discourse.ilovefreegle.org/t/call-to-action-button-in-admins/5240		"Call to Action" fields are explained here - https://discourse.ilovefreegle.org/t/call-to-action-button-in-admins/5240<br>
			A pending Admin will get erased if left pending for more than 7 days.

	See [[Admins]] for some templates you can use for newsletter or admin messages for your community.		See [[Admins]] for some templates you can use for newsletter or admin messages for your community.

Jacky: /* Events */

2025-07-31T11:23:21Z

Events

← Older revision		Revision as of 11:23, 31 July 2025
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	If an event needs to be changed after being approved in ModTools, you may need to contact the [[Geeks Team Remit\|Geeks Team]] and ask them to do it, although a workaround was reported [https://discourse.ilovefreegle.org/t/help-needed-to-edit-or-delete-an-event/8293 here].		If an event needs to be changed after being approved in ModTools, you may need to contact the [[Geeks Team Remit\|Geeks Team]] and ask them to do it, although a workaround was reported [https://discourse.ilovefreegle.org/t/help-needed-to-edit-or-delete-an-event/8293 here].

			Unlike offer/wanted posts, where we show them based on travel time (by default), event and volunteer posts are shown/mailed based purely on group membership.

	===Volunteering===		===Volunteering===

Neville Reid: /* Edits */ Edits may go straight out for members who are unmoderated. See https://discourse.ilovefreegle.org/t/post-going-back-into-pending-when-edited/8792

2025-07-28T20:48:25Z

Edits: Edits may go straight out for members who are unmoderated. See https://discourse.ilovefreegle.org/t/post-going-back-into-pending-when-edited/8792

← Older revision		Revision as of 20:48, 28 July 2025
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	====Edits====		====Edits====
	When members edit their approved posts, you can see the edits in this section.		When members edit their approved posts, and the members are moderated, you can see the edits in this section.

			Edits may go straight out for members who are unmoderated.

	==Members==		==Members==

Jacky: /* Starting with Modtools */

2025-07-06T12:14:53Z

Starting with Modtools

← Older revision		Revision as of 12:14, 6 July 2025
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	==Starting with Modtools==		==Starting with Modtools==
	You can use ModTools from any browser, e.g. Chrome, Edge or Firefox. If you don't have a preference, use Chrome. https://modtools.org/modtools		You can use ModTools from any browser, e.g. Chrome, Edge or Firefox. If you don't have a preference, use Chrome. https://modtools.org/modtools
			]]
	If you're using a phone/tablet, then you should get the ModTools app from the Play Store or iTunes. That will work best, and you'll get notifications when there's stuff to do.		If you're using a phone/tablet, then you should get the ModTools app from the Play Store or iTunes. That will work best, and you'll get notifications when there's stuff to do. Wiki page explanation - [[ModTools app]].

	Or do both.		Or do both.

Jacky: /* Dashboard */

2025-06-28T17:58:49Z

Dashboard

← Older revision		Revision as of 17:58, 28 June 2025
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	==Dashboard==		==Dashboard==
	The dashboard shows several useful types of information:		The dashboard shows several useful types of information:
	* A snapshot of current discussions on Discourse.		* A snapshot of current discussions on Discourse (our national discussion forum for volunteers).
	* When the volunteers on a community last took action on MT. You will have to select a community and click Update before you see any info here. (To see when they last logged in or accessed FD/MT, go to Members: Approved, and select Moderation Team from the drop down.)		* When the volunteers on a community last took action on MT. You will have to select a community and click Update before you see any info here. (To see when they last logged in or accessed FD/MT, go to Members: Approved, and select Moderation Team from the drop down.)
	* Popular posts and active members.		* Popular posts and active members.

Neville Reid: /* Related */ explanation from https://discourse.ilovefreegle.org/t/related-members-query/8650/2

2025-06-17T07:56:47Z

Related: explanation from https://discourse.ilovefreegle.org/t/related-members-query/8650/2

← Older revision		Revision as of 07:56, 17 June 2025
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	We can't merge TN memberships with Freegle ones.		We can't merge TN memberships with Freegle ones.

			If you can't see any connection between two members in Related, click Ignore. If they do look connected, click "Ask member what they want". If they choose to merge, they click a button, and the system completes this without needing to refer it back to you.

	====Stories====		====Stories====