Member Ratings - Revision history

RevampBot: Wiki revamp: restructure & modernise

2026-07-17T12:00:00Z

Wiki revamp: restructure & modernise

← Older revision		Revision as of 12:00, 17 July 2026
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	~~There is~~ a feedback system ~~on FD~~ where members can ~~leave a rating for~~ other ~~members~~.		Freegle Direct has a feedback system where members can rate each other.

	When a transaction is completed (item taken, received or withdrawn), ~~the~~ members can rate each other~~. It is via~~ a 'thumbs up' or 'thumbs down~~' selection~~ in the chat ~~section of the site~~. All ratings are anonymous.		When a transaction is completed (an item taken, received or withdrawn), members can rate each other with a "thumbs up" or "thumbs down" in the chat for that item. All ratings are anonymous.

	Each member can rate another member once. This ~~is to avoid getting~~ a good ~~“reputation”~~ by creating two accounts and giving multiple thumbs up ~~between them. If~~ a ~~member can only do it once~~ per pair ~~of members~~, ~~then we don’t have that issue - you’d have to create~~ many accounts, which is more hassle.		Each member can rate another member once. This stops someone building a good "reputation" by creating two accounts and giving themselves multiple thumbs up - with a one-rating-per-pair limit, you'd need many accounts to game it, which is far more hassle. It also stops someone annoyed about something sitting there clicking thumbs down repeatedly.

	~~It also avoids~~ the ~~situation where someone is annoyed and sits there~~ clicking the ~~thumbs down button for the next hour~~.		If a member clicks the wrong thumb by mistake, they can correct it by clicking again, which cancels the rating.

	If a ~~member clicks~~ the ~~wrong~~ '~~thumb~~' ~~by mistake~~, ~~they can correct that by clicking the button again, which will cancel~~ the rating.		If the transaction was a simple "yes please, can I have it" message with no real chat, the rating can still be given but won't be shown to others. If there's been a two-way chat, the rating is shown. This stops people leaving a bad rating simply because they didn't get an item.

	~~If the transaction has been~~ a ~~simple 'yes please,~~ can ~~I have it~~' ~~type message and no chat has been generated by the other person~~, ~~the rating~~ can ~~be done but will not be shown to others. If there has been a two-way chat generated then the rating will be shown. This is to stop people giving a bad rating simply because they didn't get an item~~.		Since February 2022, anyone giving a "thumbs down" must also give a reason. Other members can't see this reason, but volunteers can.

	~~In February 2022 a further step was introduced for~~ members ~~giving a '~~thumbs down~~'. A reason is now required about why that negative rating has been given. This can't be seen by other members, but volunteers can view~~.		Ratings last around six months, then fade away. Across the whole system, members give 89% thumbs up and 11% thumbs down on average.

	~~The ratings last around six months, so they fade away over time. On average across the whole system people give 89% thumbs up and 11%~~ thumbs down.		A thumbs-down doesn't block further interaction with that member - there's a separate Block button for that.

	A thumbs-~~down does~~ not ~~block further interaction with the member. There is~~ a ~~separate Block button which does this~~.		TrashNothing has a thumbs-up equivalent, but not a thumbs-down.

			There's also a separate, system-generated feedback facility showing statistics about a member's usage. See [[Feedback]] for how this works and what it shows.

			Members can see their own ratings and stats in [https://www.ilovefreegle.org/settings Settings], under "View Your Profile".
	~~Trashnothing has a thumbs up equivalent, but not a thumbs down.~~




	There is also a separate system-generated feedback facility, where members can see statistics of usage of other members. See [[Feedback]] for an explanation of how this works and what information it gives.

	Members can see their own ratings and stats in ~~the settings~~ https://www.ilovefreegle.org/settings under 'View Your Profile'.


	Links:		Links:
	*[[Feedback]]		* [[Feedback]]
	*[[Sample Admin: Feedback system]] ~~– Admin~~ you can use to ~~let~~ your members ~~know~~ about the system-generated facility		* [[Sample Admin: Feedback system]] - an admin message you can use to tell your members about the system-generated facility
	*[[Freegle Direct]] ~~More information~~ about facilities		* [[Freegle Direct]] - more about Freegle Direct's facilities




	[[~~category~~:~~Freegle Direct~~]]		[[Category:Members, Discourse & App]]

Neville Reid: update link

2025-10-29T22:33:01Z

update link

← Older revision		Revision as of 22:33, 29 October 2025
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	Links:		Links:
	*[[Feedback]]		*[[Feedback]]
	*[[Admin Feedback ~~System~~]] Admin you can use to let your members know about the system-generated facility		*[[Sample Admin: Feedback system]] – Admin you can use to let your members know about the system-generated facility
	*[[Freegle Direct]] More information about facilities		*[[Freegle Direct]] More information about facilities

Neville Reid: Note separate Block button

2024-03-20T08:43:05Z

Note separate Block button

← Older revision		Revision as of 08:43, 20 March 2024
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	The ratings last around six months, so they fade away over time. On average across the whole system people give 89% thumbs up and 11% thumbs down.		The ratings last around six months, so they fade away over time. On average across the whole system people give 89% thumbs up and 11% thumbs down.

			A thumbs-down does not block further interaction with the member. There is a separate Block button which does this.

Jacky at 07:18, 15 June 2023

2023-06-15T07:18:17Z

← Older revision		Revision as of 07:18, 15 June 2023
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	If a member clicks the wrong 'thumb' by mistake, they can correct that by clicking the button again, which will cancel the rating.		If a member clicks the wrong 'thumb' by mistake, they can correct that by clicking the button again, which will cancel the rating.

	If the transaction has been a simple 'yes please, can I have it' type message and no chat has been generated by the other person, the rating can be done but will not shown to others. If there has been a two-way chat generated then the rating will be shown. This is to stop people giving a bad rating simply because they didn't get an item.		If the transaction has been a simple 'yes please, can I have it' type message and no chat has been generated by the other person, the rating can be done but will not be shown to others. If there has been a two-way chat generated then the rating will be shown. This is to stop people giving a bad rating simply because they didn't get an item.

	In February 2022 a further step was introduced for members giving a 'thumbs down'. A reason is now required about why that negative rating has been given. This can't be seen by other members, but volunteers can view.		In February 2022 a further step was introduced for members giving a 'thumbs down'. A reason is now required about why that negative rating has been given. This can't be seen by other members, but volunteers can view.

Jacky at 15:05, 6 May 2023

2023-05-06T15:05:08Z

← Older revision		Revision as of 15:05, 6 May 2023
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	When a transaction is completed (item taken, received or withdrawn), the members can rate each other. It is via a 'thumbs up' or 'thumbs down' selection in the chat section of the site. All ratings are anonymous.		When a transaction is completed (item taken, received or withdrawn), the members can rate each other. It is via a 'thumbs up' or 'thumbs down' selection in the chat section of the site. All ratings are anonymous.

			Each member can rate another member once. This is to avoid getting a good “reputation” by creating two accounts and giving multiple thumbs up between them. If a member can only do it once per pair of members, then we don’t have that issue - you’d have to create many accounts, which is more hassle.

			It also avoids the situation where someone is annoyed and sits there clicking the thumbs down button for the next hour.

	If a member clicks the wrong 'thumb' by mistake, they can correct that by clicking the button again, which will cancel the rating.		If a member clicks the wrong 'thumb' by mistake, they can correct that by clicking the button again, which will cancel the rating.
Line 10:		Line 14:

	The ratings last around six months, so they fade away over time. On average across the whole system people give 89% thumbs up and 11% thumbs down.		The ratings last around six months, so they fade away over time. On average across the whole system people give 89% thumbs up and 11% thumbs down.



	Trashnothing has a thumbs up equivalent, but not a thumbs down.		Trashnothing has a thumbs up equivalent, but not a thumbs down.

Jacky at 08:23, 27 February 2022

2022-02-27T08:23:42Z

← Older revision		Revision as of 08:23, 27 February 2022
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	If the transaction has been a simple 'yes please, can I have it' type message and no chat has been generated by the other person, the rating can be done but will not shown to others. If there has been a two-way chat generated then the rating will be shown. This is to stop people giving a bad rating simply because they didn't get an item.		If the transaction has been a simple 'yes please, can I have it' type message and no chat has been generated by the other person, the rating can be done but will not shown to others. If there has been a two-way chat generated then the rating will be shown. This is to stop people giving a bad rating simply because they didn't get an item.

	In February 2022 a further step was introduced for members giving a 'thumbs down'. A reason is now required about why that negative rating has been given. This can't be seen by other members, but volunteers can view it.		In February 2022 a further step was introduced for members giving a 'thumbs down'. A reason is now required about why that negative rating has been given. This can't be seen by other members, but volunteers can view.

	The ratings last around six months, so they fade away over time. On average across the whole system people give 89% thumbs up and 11% thumbs down.		The ratings last around six months, so they fade away over time. On average across the whole system people give 89% thumbs up and 11% thumbs down.

Jacky at 08:20, 27 February 2022

2022-02-27T08:20:46Z

← Older revision		Revision as of 08:20, 27 February 2022
Line 1:		Line 1:
	There is a feedback system on FD where members can leave a rating for other members.		There is a feedback system on FD where members can leave a rating for other members.

	When a transaction is completed (item ~~take~~, received or withdrawn), the members can rate each other. It is via a 'thumbs up' or 'thumbs down' selection in the chat section of the site. All ratings are anonymous.		When a transaction is completed (item taken, received or withdrawn), the members can rate each other. It is via a 'thumbs up' or 'thumbs down' selection in the chat section of the site. All ratings are anonymous.

	If a member clicks the wrong 'thumb' by mistake, they can correct that by clicking the button again, which will cancel the rating.		If a member clicks the wrong 'thumb' by mistake, they can correct that by clicking the button again, which will cancel the rating.

	If the transaction has been a simple 'yes please, can I have it' type message and no chat has been generated by the other person, the rating can be done but will not shown to others. If there has been a two-way chat generated then the rating will be shown. This is to stop people giving a bad rating simply because they didn't get an item.		If the transaction has been a simple 'yes please, can I have it' type message and no chat has been generated by the other person, the rating can be done but will not shown to others. If there has been a two-way chat generated then the rating will be shown. This is to stop people giving a bad rating simply because they didn't get an item.

			In February 2022 a further step was introduced for members giving a 'thumbs down'. A reason is now required about why that negative rating has been given. This can't be seen by other members, but volunteers can view it.

	The ratings last around six months, so they fade away over time. On average across the whole system people give 89% thumbs up and 11% thumbs down.		The ratings last around six months, so they fade away over time. On average across the whole system people give 89% thumbs up and 11% thumbs down.

Jacky at 22:38, 20 December 2020

2020-12-20T22:38:35Z

← Older revision		Revision as of 22:38, 20 December 2020
Line 8:		Line 8:

	The ratings last around six months, so they fade away over time. On average across the whole system people give 89% thumbs up and 11% thumbs down.		The ratings last around six months, so they fade away over time. On average across the whole system people give 89% thumbs up and 11% thumbs down.

			Trashnothing has a thumbs up equivalent, but not a thumbs down.

Edwh at 16:03, 17 November 2020

2020-11-17T16:03:34Z

← Older revision		Revision as of 16:03, 17 November 2020
Line 7:		Line 7:
	If the transaction has been a simple 'yes please, can I have it' type message and no chat has been generated by the other person, the rating can be done but will not shown to others. If there has been a two-way chat generated then the rating will be shown. This is to stop people giving a bad rating simply because they didn't get an item.		If the transaction has been a simple 'yes please, can I have it' type message and no chat has been generated by the other person, the rating can be done but will not shown to others. If there has been a two-way chat generated then the rating will be shown. This is to stop people giving a bad rating simply because they didn't get an item.

	The ratings last around six months, so they fade away over time. On average across the whole system people give 85% thumbs ~~down~~ and 15% thumbs down.		The ratings last around six months, so they fade away over time. On average across the whole system people give 89% thumbs up and 11% thumbs down.

Jacky at 12:01, 30 October 2020

2020-10-30T12:01:38Z

← Older revision		Revision as of 12:01, 30 October 2020
Line 11:		Line 11:

	There is also a separate system-generated feedback facility, where members can see statistics of usage of other members. See [[Feedback]] for an explanation of how this works and what information it gives.		There is also a separate system-generated feedback facility, where members can see statistics of usage of other members. See [[Feedback]] for an explanation of how this works and what information it gives.

			Members can see their own ratings and stats in the settings https://www.ilovefreegle.org/settings under 'View Your Profile'.