Freegle Tech Report 18-09-30 - Revision history

Dorothyjeanquinn: /* Trash Nothing. */ a

2018-11-04T13:40:15Z

Trash Nothing.: a

← Older revision		Revision as of 13:40, 4 November 2018
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	Freegle Tech Report<br>		Freegle Tech Report<br>
	October 2018<br>		October 2018<br>
	~~br>~~<br>		<br>
	<br>Back to [[Freegle Tech Report 18-08-31\|Freegle Tech Report 18-08-31]] Forward to [[Freegle Tech Report 18-10-31]]		<br>Back to [[Freegle Tech Report 18-08-31\|Freegle Tech Report 18-08-31]] Forward to [[Freegle Tech Report 18-10-31]]

Dorothyjeanquinn: rte

2018-11-04T13:37:42Z

rte

← Older revision		Revision as of 13:37, 4 November 2018
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	She is viewing and replying via Trash Nothing,<br>		She is viewing and replying via Trash Nothing,<br>

	Jean		Jean<br>
	Freegle Tech Report		Freegle Tech Report<br>
	October 2018		October 2018<br>
			br><br>
			<br>Back to [[Freegle Tech Report 18-08-31\|Freegle Tech Report 18-08-31]] Forward to [[Freegle Tech Report 18-10-31]]

			<br>

			[[Category:Tech_Group_Reports]]

Dorothyjeanquinn: /* Tech Chats */ a

2018-11-04T13:31:48Z

Tech Chats: a

← Older revision		Revision as of 13:31, 4 November 2018
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	A I think that's the sms system kicking in. Is she signing in with the email addresses she used to post the messages with? That's usually why people can't find them, they log in with the wrong addy .<br>		A I think that's the sms system kicking in. Is she signing in with the email addresses she used to post the messages with? That's usually why people can't find them, they log in with the wrong addy .<br>
	She might be -she's a lovely longstanding member and it's possible she's logging in with different means		She might be -she's a lovely longstanding member and it's possible she's logging in with different means
	*I've just dealt with an email from a member who thought she unsubscribed when she moved abroad nine years ago and who has suddenly started to receive our digests (we went native yesterday).		I've just dealt with an email from a member who thought she unsubscribed when she moved abroad nine years ago and who has suddenly started to receive our digests (we went native yesterday).
	I checked her settings on Yahoo and she was set to receive special notices - which is likely to mean that she set herself to "		I checked her settings on Yahoo and she was set to receive special notices - which is likely to mean that she set herself to "
	Surely if someone asked not to receive mail from us then that setting should have carried over to FD?<		Surely if someone asked not to receive mail from us then that setting should have carried over to FD?<

Dorothyjeanquinn: /* Native. */ e

2018-11-04T13:30:43Z

Native.: e

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	Surely if someone asked not to receive mail from us then that setting should have carried over to FD?<		Surely if someone asked not to receive mail from us then that setting should have carried over to FD?<
	I am a bit concerned about those unsolicited digests... we could find ourselves at the receiving end of spam complaints.I am surprised nobody else has flagged this up - unless it's a new bug?<br>		I am a bit concerned about those unsolicited digests... we could find ourselves at the receiving end of spam complaints.I am surprised nobody else has flagged this up - unless it's a new bug?<br>
	It is not a bug but it is known that when groups switch to Native, these things happen. For instance if they have just been joined to our database the default is daily digest. Any members which predate Direct and have not been active will now be transferred over. Even when you regularly synch your members data it only goes back so far.<br>		A It is not a bug but it is known that when groups switch to Native, these things happen. For instance if they have just been joined to our database the default is daily digest. Any members which predate Direct and have not been active will now be transferred over. Even when you regularly synch your members data it only goes back so far.<br>
	Q. Is there a maximum length for the group description? <br>		Q. Is there a maximum length for the group description? <br>
	A Maximum length is 64K although any limits like that may result in truncation, so you can see if they have happened, but probably you won't get warned in MT. <br>		A Maximum length is 64K although any limits like that may result in truncation, so you can see if they have happened, but probably you won't get warned in MT. <br>

Dorothyjeanquinn: df

2018-11-04T13:28:54Z

← Older revision		Revision as of 13:28, 4 November 2018
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	For ModTools, there are a steady 50+ Android and 50+ iOS users - or user subscription tokens to be precise.<br>		For ModTools, there are a steady 50+ Android and 50+ iOS users - or user subscription tokens to be precise.<br>
	The count of Freegle app user tokens has steadily been increasing since this new method was introduced at the end of August. Currently there are nearly 800 Android user tokens and nearly 700 iOS user tokens, currently both going up by about 100 per day. I thought that there might be significantly more Android users, but not so far.<br>		The count of Freegle app user tokens has steadily been increasing since this new method was introduced at the end of August. Currently there are nearly 800 Android user tokens and nearly 700 iOS user tokens, currently both going up by about 100 per day. I thought that there might be significantly more Android users, but not so far.<br>

	Google keeps track of the number of active installs: currently 10,287 for Freegle and 112 for ModTools. So: a lot of people have installed the app previously but either haven't upgraded or haven't run it since the new version has been released.<br>		Google keeps track of the number of active installs: currently 10,287 for Freegle and 112 for ModTools. So: a lot of people have installed the app previously but either haven't upgraded or haven't run it since the new version has been released.<br>
	The new method also removes the notification token when we cannot send to the user, ie if they've removed the app - though many brief users won't get any notifications (as it stands) so we won't know if they've uninstalled the app. We could send everyone a notification of say a newsletter - this would remove the tokens for everyone who had uninstalled the app.<br>		The new method also removes the notification token when we cannot send to the user, ie if they've removed the app - though many brief users won't get any notifications (as it stands) so we won't know if they've uninstalled the app. We could send everyone a notification of say a newsletter - this would remove the tokens for everyone who had uninstalled the app.<br>
	As stated previously, we will have to turn off the old Android notification method at some point. That service is being stopped next year, but we should probably switch it off before then. We probably could send a notification to all the users on the old method to say "please upgrade the app".<br>		As stated previously, we will have to turn off the old Android notification method at some point. That service is being stopped next year, but we should probably switch it off before then. We probably could send a notification to all the users on the old method to say "please upgrade the app".<br>

	I'll almost certainly be doing new releases shortly to reduce the calls to Google for maps which are now costing us. Usage of the website is far greater; so Ed has stopped/reduced map requests there already.<br>		I'll almost certainly be doing new releases shortly to reduce the calls to Google for maps which are now costing us. Usage of the website is far greater; so Ed has stopped/reduced map requests there already.<br>

Dorothyjeanquinn: /* SMS Alerts */ s

2018-11-04T13:26:30Z

SMS Alerts: s

← Older revision		Revision as of 13:26, 4 November 2018
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	Facebook
	Q. My dashboard is showing all my FB pages have unlinked again but, when I go to the pages the links are there. This is dev and normal.		== Facebook ==
	I ~~gave got~~ 2 publicity showing from 2 groups I am keeping an eye on so am active but the hide all from mods buttons are missing. . The buttons were there yesterday..
	I broke it now fixed.		Q. My dashboard is showing all my FB pages have unlinked again but, when I go to the pages the links are there. This is dev and normal. I have 2 publicity showing from 2 groups I am keeping an eye on so am active but the hide all from mods buttons are missing. . The buttons were there yesterday.. <br>
			A I broke it now fixed.<br>
	Q. I am frequently reminded about the option of creating a Donate button on Facebook posts for the Milton Keynes group.		Q. I am frequently reminded about the option of creating a Donate button on Facebook posts for the Milton Keynes group.
	decided to try this out but Freegle is not one of the listed charities. Is it possible to get Freegle added?		I decided to try this out but Freegle is not one of the listed charities. Is it possible to get Freegle added?
	No it isn’t possible I spent months trying We have charitable status with HMRC for Gift Aid, and get some other charitable benefits, but we cannot register with the Charity Commission so can’t be considered under Facebook rules.<br>		A No it isn’t possible I spent months trying We have charitable status with HMRC for Gift Aid, and get some other charitable benefits, but we cannot register with the Charity Commission so can’t be considered under Facebook rules.<br>

	== Mobile App ==		== Mobile App ==

Dorothyjeanquinn: /* Direct. */ d

2018-11-04T13:21:46Z

Direct.: d

← Older revision		Revision as of 13:21, 4 November 2018
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	A I’ll remove the text from the bottom of that mail. We offer a fair bit of control over what emails members can and can not receive, but there is no legal obligation to allow people not to receive any emails at all. <br>		A I’ll remove the text from the bottom of that mail. We offer a fair bit of control over what emails members can and can not receive, but there is no legal obligation to allow people not to receive any emails at all. <br>
	Q. I tried to go to https://freegle.in/??? to see what's actually there, and got a certificate error. I've added an exception to get past the certificate error, but I doubt this is something our members would want to do so I guess this needs fixing?<br>		Q. I tried to go to https://freegle.in/??? to see what's actually there, and got a certificate error. I've added an exception to get past the certificate error, but I doubt this is something our members would want to do so I guess this needs fixing?<br>
	A It's on my list. If you're familiar with nginx config and letsencrypt, would you like to help? If you use http://freegle.in/~~???~~group it will take you to the Explore page.		A It's on my list. If you're familiar with nginx config and letsencrypt, would you like to help? If you use http://freegle.in/group it will take you to the Explore page.
	Q. We used to have our Yahoo owner address set up to 'send as' from a gmail account. Is this do-able with our volunteers@ilovefreegle email address? It's not liking it. Wasn't sure if the password was the gmail password or I needed another one:<br>		Q. We used to have our Yahoo owner address set up to 'send as' from a gmail account. Is this do-able with our volunteers@ilovefreegle email address? It's not liking it. Wasn't sure if the password was the gmail password or I needed another one:<br>
	Doable but not like that.<br>		Doable but not like that.<br>

Dorothyjeanquinn: /* Direct. */ b

2018-11-04T13:20:52Z

Direct.: b

← Older revision		Revision as of 13:20, 4 November 2018
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	There is. If you go to the Newsfeed and click the OFFER or WANTED tabs, you'll see it:<br>		There is. If you go to the Newsfeed and click the OFFER or WANTED tabs, you'll see it:<br>
	Q. A member complained that he has tried turning off all emails, but still receives chase ups for posts he has made. His complaint is that it says at the bottom of the chase up email that it can be turned off, but although there are settings for all other emails being on or off, there is nothing to stop chase up emails telling him he needs to post a taken or repost.<br>		Q. A member complained that he has tried turning off all emails, but still receives chase ups for posts he has made. His complaint is that it says at the bottom of the chase up email that it can be turned off, but although there are settings for all other emails being on or off, there is nothing to stop chase up emails telling him he needs to post a taken or repost.<br>
	l think that people should have the right to not receive any emails if they wish (i.e be able to disable all emails). It states at the bottom of the "chase" email that I can change my preferences in my account settings and provides a link, but I cannot disable those emails.<br>		l think that people should have the right to not receive any emails if they wish (i.e be able to disable all emails). It states at the bottom of the "chase" email that I can change my preferences in my account settings and provides a link, but I cannot disable those emails.<br>
	A I’ll remove the text from the bottom of that mail. We offer a fair bit of control over what emails members can and can not receive, but there is no legal obligation to allow people not to receive any emails at all. <br>		A I’ll remove the text from the bottom of that mail. We offer a fair bit of control over what emails members can and can not receive, but there is no legal obligation to allow people not to receive any emails at all. <br>
	Q. I tried to go to https://freegle.in/??? to see what's actually there, and got a certificate error. I've added an exception to get past the certificate error, but I doubt this is something our members would want to do so I guess this needs fixing?<br>		Q. I tried to go to https://freegle.in/??? to see what's actually there, and got a certificate error. I've added an exception to get past the certificate error, but I doubt this is something our members would want to do so I guess this needs fixing?<br>
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	Q. We used to have our Yahoo owner address set up to 'send as' from a gmail account. Is this do-able with our volunteers@ilovefreegle email address? It's not liking it. Wasn't sure if the password was the gmail password or I needed another one:<br>		Q. We used to have our Yahoo owner address set up to 'send as' from a gmail account. Is this do-able with our volunteers@ilovefreegle email address? It's not liking it. Wasn't sure if the password was the gmail password or I needed another one:<br>
	Doable but not like that.<br>		Doable but not like that.<br>


	== SMS Alerts ==		== SMS Alerts ==

Dorothyjeanquinn: savee

2018-11-04T13:19:21Z

savee

← Older revision		Revision as of 13:19, 4 November 2018
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	Speed-ups: session API call <br>		Speed-ups: session API call <br>
	Coverage: improve User test kudos<br>		Coverage: improve User test kudos<br>
	Messages from TrashNothing which are crossposted to multiple groups may not get marked as TAKEN/RECEIVED correctly. <br>		Messages from TrashNothing which are crossposted to multiple groups may not get marked as TAKEN/RECEIVED correctly. <br>
	Reply count not showing correctly for messages<br>		Reply count not showing correctly for messages<br>
	Location handling for point locations <br>		Location handling for point locations <br>

Dorothyjeanquinn: /* Direct Code Changes */ a

2018-11-04T13:17:58Z

Direct Code Changes: a

← Older revision		Revision as of 13:17, 4 November 2018
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	Speed-ups: session API call <br>		Speed-ups: session API call <br>
	Coverage: improve User test kudos<br>		Coverage: improve User test kudos<br>
	Messages from TrashNothing which are crossposted to multiple groups may not get marked as TAKEN/RECEIVED correctly. <br>		Messages from TrashNothing which are crossposted to multiple groups may not get marked as TAKEN/RECEIVED correctly. <br>
	Reply count not showing correctly for messages<br>		Reply count not showing correctly for messages<br>
	Location handling for point locations <br>		Location handling for point locations <br>