Freegle Tech Report 18-02-28 - Revision history

Dorothyjeanquinn: /* Tech Chats. */ a

2018-03-24T09:31:06Z

Tech Chats.: a

← Older revision		Revision as of 09:31, 24 March 2018
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	So are member to group and mod to member chats presumably initiated through the Help and Contact Community Volunteers buttons'''<br>		So are member to group and mod to member chats presumably initiated through the Help and Contact Community Volunteers buttons'''<br>
	23 days ago		23 days ago
	'''Ruth''' Can anyone have a look what happened with message #44093477 on Porthmadog Freegle? The Offer bit, and the location are both repeated. It didn't come in for moderation.<br>		'''Ruth''' Can anyone have a look what happened with message #44093477 on Porthmadog Freegle? The Offer bit, and the location are both repeated. It didn't come in for moderation.<br>
	19 days ago		19 days ago
	'''Wanda @Ruth It looks like they copied a post they made the same time last year... so possibly copied the subject line of the original into the new post hence the duplication'''<br>		'''Wanda @Ruth It looks like they copied a post they made the same time last year... so possibly copied the subject line of the original into the new post hence the duplication'''<br>

Dorothyjeanquinn: /* Tech Chats. */ a

2018-03-24T09:28:53Z

Tech Chats.: a

← Older revision		Revision as of 09:28, 24 March 2018
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	'''Saira I guess the main question there is "does anyone else repost them or is it just you?" There is only so much you can do on your own. I know the publicity posts are hidden for everyone but no idea about those sorry. I'd guess they would also delete for everyone though.		'''Saira I guess the main question there is "does anyone else repost them or is it just you?" There is only so much you can do on your own. I know the publicity posts are hidden for everyone but no idea about those sorry. I'd guess they would also delete for everyone though.
	a month ago<br>		a month ago<br>
	'''susan'''The fact that certain FB comes up means that the feature has been set up by another mod, so I am optimistic. I'll ask, just in case it's not being done by anyone. :-)<br>		'''susan'''The fact that certain FB comes up means that the feature has been set up by another mod, so I am optimistic. I'll ask, just in case it's not being done by anyone. :-)<br>
	'''Jean''' I probably do them, I click away on a lot of buttons will check when I can.'''<br>		'''Jean''' I probably do them, I click away on a lot of buttons will check when I can.'''<br>
	'''Wanda''' @Neil you need to be sparing with the posting to buy and sell groups, a few people have had bans for that for 'spamming' .. Jean and Sheila may be able to elaborate more on that. I don't use that facility partly because of that but also because it posts as my personal account too. <br>		'''Wanda''' @Neil you need to be sparing with the posting to buy and sell groups, a few people have had bans for that for 'spamming' .. Jean and Sheila may be able to elaborate more on that. I don't use that facility partly because of that but also because it posts as my personal account too. <br>
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	Saira I think there may be an issue where if you mark posts as read on modtools it also marks chat messages from ilovefreegle (which haven't been read or seen) as read..... either that or chat notifications on FD just aren't working properly. I haven't done much testing yet but I missed replies 3 weeks ago when I was Freegling and I've missed replies just lately. Has anyone else noticed anything?<br>		Saira I think there may be an issue where if you mark posts as read on modtools it also marks chat messages from ilovefreegle (which haven't been read or seen) as read..... either that or chat notifications on FD just aren't working properly. I haven't done much testing yet but I missed replies 3 weeks ago when I was Freegling and I've missed replies just lately. Has anyone else noticed anything?<br>
	23 days ago		23 days ago
	'''Dee I have noticed that messages are not being duplicated on ModTools and ilovefreegle (thank you, Edward).'''<br>		'''Dee I have noticed that messages are not being duplicated on ModTools and ilovefreegle (thank you, Edward).'''<br>
	23 days ago		23 days ago
	'''Saira''' @Dee @Edward Yes- if you mark messages as read in Modtools it also cancels any chat notifications on Freegle Direct. Any chance they can be separated a bit further? If not then I guess we just need to let Freegling mods know that they need to keep a hawk eye on chat rather than waiting for notifications to appear		'''Saira''' @Dee @Edward Yes- if you mark messages as read in Modtools it also cancels any chat notifications on Freegle Direct. Any chance they can be separated a bit further? If not then I guess we just need to let Freegling mods know that they need to keep a hawk eye on chat rather than waiting for notifications to appear
	23 days ago<br>		23 days ago<br>
	'''Dee At the moment I get chats about items I am Freegling on ilovefreegle. These are member to member communications		'''Dee At the moment I get chats about items I am Freegling on ilovefreegle. These are member to member communications

Dorothyjeanquinn: /* Tech Chats. */ a

2018-03-24T09:27:33Z

Tech Chats.: a

← Older revision		Revision as of 09:27, 24 March 2018
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	Hi. I've had a member query why they can't select the user that collected their item on the drop down when posting a taken. She says "Hi, This was taken a few days ago by someone who answered through the Freegle system. However, in this email from you, I’m not able to enter that he took it, the only option is “taken by someone else” This is a bit odd: in other Freegle groups, the names of people who answer the ads appear in the “Taken by” box, so you’d be able to tell how many things someone had been given in the past. Something wrong with the system? Just thought I’d flag it up."<br>		Hi. I've had a member query why they can't select the user that collected their item on the drop down when posting a taken. She says "Hi, This was taken a few days ago by someone who answered through the Freegle system. However, in this email from you, I’m not able to enter that he took it, the only option is “taken by someone else” This is a bit odd: in other Freegle groups, the names of people who answer the ads appear in the “Taken by” box, so you’d be able to tell how many things someone had been given in the past. Something wrong with the system? Just thought I’d flag it up."<br>
	'''Ask her to promise the item to the person who took it, then mark as taken (She hasn't promised it to anyone yet) That will link the taken with a person from the myposts tab''' <br>		'''Jean''' Ask her to promise the item to the person who took it, then mark as taken (She hasn't promised it to anyone yet) That will link the taken with a person from the myposts tab''' <br>
	'''Liz''' Just had this message 'Hello, Liz. You don't have the browser plugin installed.' I've logged out and back in but still getting the message. Do I need to do anything thanks?<br>		'''Liz''' Just had this message 'Hello, Liz. You don't have the browser plugin installed.' I've logged out and back in but still getting the message. Do I need to do anything thanks?<br>
	'''Dee''' Liz you are now native hosted, so can ignore the browser plug in warning		'''Dee''' Liz you are now native hosted, so can ignore the browser plug in warning

Dorothyjeanquinn: /* Tech Chats. */ a

2018-03-24T09:26:11Z

Tech Chats.: a

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Dorothyjeanquinn: /* Tech Chats. */ a

2018-03-24T09:19:17Z

Tech Chats.: a

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Dorothyjeanquinn: /* Modtools */ a

2018-03-24T09:10:25Z

Modtools: a

← Older revision		Revision as of 09:10, 24 March 2018
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	For anyone who wonders what dev. is it is a mirror website to Modtools where any changes which may break stuff are tested before going live https://dev.modtools.org/modtools<br>		For anyone who wonders what dev. is it is a mirror website to Modtools where any changes which may break stuff are tested before going live https://dev.modtools.org/modtools<br>
	Q. I just got 10 messages saying the same thing @ 08:11 today. Is there a glitch to be fixed or was it a one off?		Q. I just got 10 messages saying the same thing @ 08:11 today. Is there a glitch to be fixed or was it a one off?<br\>
	A Hopefully a one off. It was a glitch now fixed <br>		A Hopefully a one off. It was a glitch now fixed <br>


	== Yahoo ==		== Yahoo ==

Dorothyjeanquinn: /* Native */ a

2018-03-24T09:09:47Z

Native: a

← Older revision		Revision as of 09:09, 24 March 2018
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	== Native ==		== Native ==

	We now have 178 Native groups which is less than half. If you want help moving your group off Yahoo then ask on Central and someone will offer to help you. Not used Modtools yet for moderating~~, please~~ start using it and again ask if you need help. <br>		We now have 178 Native groups which is less than half of our total groups. If you want help moving your group off Yahoo then ask on Central and someone will offer to help you. Not used Modtools yet for moderating? Please start using it and again ask if you need help. <br>

	== Support. ==		== Support. ==

Dorothyjeanquinn: /* Adverts */ a

2018-03-24T09:02:52Z

Adverts: a

← Older revision		Revision as of 09:02, 24 March 2018
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	It is early days, and this has caused some disquiet and much debate from both members and moderators. This is settling down, and it is earning around $80/day, which would be around £20K per year. That means we should get to the point where we are sustainable.<br>		It is early days, and this has caused some disquiet and much debate from both members and moderators. This is settling down, and it is earning around $80/day, which would be around £20K per year. That means we should get to the point where we are sustainable.<br>

	~~'''~~== Chat ==~~'''~~		== Chat ==
	Edward did a fair bit of work on the Chat this month, so it is now much quicker and several of its quirks have been sorted. However there are still reports of it not yet being perfect. <br>		Edward did a fair bit of work on the Chat this month, so it is now much quicker and several of its quirks have been sorted. However there are still reports of it not yet being perfect. <br>
	Q. I'm getting notifications for some which aren't in my list of chats, so I am having to reply by email others I am not getting the notifications for.		Q. I'm getting notifications for some which aren't in my list of chats, so I am having to reply by email others I am not getting the notifications for.

Dorothyjeanquinn: /* Adverts */ a

2018-03-24T09:02:17Z

Adverts: a

← Older revision		Revision as of 09:02, 24 March 2018
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	== '''Adverts''' ==		== '''Adverts''' ==
	~~<br>~~We would prefer not to have ads, but Freegle doesn’t have a culture of people fundraising via marathons etc, or rich donors, and we are not good at winning funding bids. So we don’t have many options to raise the money to pay for things we can’t achieve using volunteers.<br>		We would prefer not to have ads, but Freegle doesn’t have a culture of people fundraising via marathons etc, or rich donors, and we are not good at winning funding bids. So we don’t have many options to raise the money to pay for things we can’t achieve using volunteers.<br>
	Website advertising now seems to have been accepted by most; it should earn us around £5K / year. That is less than we hoped, and isn’t enough to make us sustainable, so this month we have trialled having them in our emails. Initially this is in the What's New emails and using LiveIntent, who are like Google Ads for emails.<br>		Website advertising now seems to have been accepted by most; it should earn us around £5K / year. That is less than we hoped, and isn’t enough to make us sustainable, so this month we have trialled having them in our emails. Initially this is in the What's New emails and using LiveIntent, who are like Google Ads for emails.<br>
	It is early days, and this has caused some disquiet and much debate from both members and moderators. This is settling down, and it is earning around $80/day, which would be around £20K per year. That means we should get to the point where we are sustainable.<br>		It is early days, and this has caused some disquiet and much debate from both members and moderators. This is settling down, and it is earning around $80/day, which would be around £20K per year. That means we should get to the point where we are sustainable.<br>

	'''== Chat =='''		'''== Chat =='''

	Edward did a fair bit of work on the Chat this month, so it is now much quicker and several of its quirks have been sorted. However there are still reports of it not yet being perfect. <br>		Edward did a fair bit of work on the Chat this month, so it is now much quicker and several of its quirks have been sorted. However there are still reports of it not yet being perfect. <br>
	Q. I'm getting notifications for some which aren't in my list of chats, so I am having to reply by email others I am not getting the notifications for.		Q. I'm getting notifications for some which aren't in my list of chats, so I am having to reply by email others I am not getting the notifications for.

Dorothyjeanquinn: a

2018-03-24T09:01:32Z

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