Freegle Tech Report 17-08-31 - Revision history

RevampBot: Wiki revamp: restructure & modernise

2026-07-17T12:00:00Z

Wiki revamp: restructure & modernise

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			{{Archive\|reason=Dated Tech Group meeting reports.}}
	'''Freegle Tech Report		'''Freegle Tech Report
	August 2017		August 2017
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	Q. The stats on FD are all good but could we have a fixed monthly count of posts somewhere please? We use these to see if a group is being modded regularly’. If a group stops getting posts at all we can see that easily, but if unmoderated stuff is still going on it can make it hard to tell.<br>		Q. The stats on FD are all good but could we have a fixed monthly count of posts somewhere please? We use these to see if a group is being modded regularly’. If a group stops getting posts at all we can see that easily, but if unmoderated stuff is still going on it can make it hard to tell.<br>
	A. It is on my to do list<br>		A. It is on my to do list<br>


	== Mobile ==		== Mobile ==
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	Q. I wanted to share a post I saw with a friend who was looking for a particular item. I was viewing the message on my smartphone so it was simple to tap "share", and then select my friend via whatsapp. But the message I forwarded via WhatsApp reads "I've posted this on Freegle - interested? It was not an item I posted, so slightly misleading. So maybe change the message to say something like "I saw this message on Freegle and thought it may be of interest to you". <br>		Q. I wanted to share a post I saw with a friend who was looking for a particular item. I was viewing the message on my smartphone so it was simple to tap "share", and then select my friend via whatsapp. But the message I forwarded via WhatsApp reads "I've posted this on Freegle - interested? It was not an item I posted, so slightly misleading. So maybe change the message to say something like "I saw this message on Freegle and thought it may be of interest to you". <br>
	A. Good to know that sharing works. I'll update that message soon.		A. Good to know that sharing works. I'll update that message soon.


	== Modtools ==		== Modtools ==


	Thanks to a report and team viewer session with a moderator a bug was found in the changing member settings from their posts page. <br>		Thanks to a report and team viewer session with a moderator a bug was found in the changing member settings from their posts page. <br>
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	<br>Back to [[Freegle Tech Report 17-07-31\|Freegle Tech Report 17-07-31]]  Forward to [[Freegle Tech Report 17-09-30]]		<br>Back to [[Freegle Tech Report 17-07-31\|Freegle Tech Report 17-07-31]]  Forward to [[Freegle Tech Report 17-09-30]]
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	[[Category:~~Tech_Group_Reports~~]]		[[Category:Tech Group Reports]]

Dorothyjeanquinn: a

2017-10-02T18:27:56Z

← Older revision		Revision as of 18:27, 2 October 2017
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	A. Good to know that sharing works. I'll update that message soon.		A. Good to know that sharing works. I'll update that message soon.

	~~'''~~Modtools~~'''~~
			== Modtools ==


	Thanks to a report and team viewer session with a moderator a bug was found in the changing member settings from their posts page. <br>		Thanks to a report and team viewer session with a moderator a bug was found in the changing member settings from their posts page. <br>

Dorothyjeanquinn: /* Yahoo */ a

2017-10-02T18:26:31Z

Yahoo: a

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	<br>		<br>
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	[[Category:Tech_Group_Reports]]		[[Category:Tech_Group_Reports]]

	~~Back to Freegle Tech Report 17-07-31 Forward to Freegle Tech Report 17-09-30~~
	~~Freegle Tech Reports~~

Dorothyjeanquinn: a

2017-10-02T18:25:13Z

← Older revision		Revision as of 18:25, 2 October 2017
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	Tech Group Report<br>		Tech Group Report<br>
	August 2017<br>		August 2017<br>
			<br>
			<br>Back to [[Freegle Tech Report 17-07-31\|Freegle Tech Report 17-07-31]]  Forward to [[Freegle Tech Report 17-09-30]]

			<br>

			[[Category:Tech_Group_Reports]]

			Back to Freegle Tech Report 17-07-31 Forward to Freegle Tech Report 17-09-30
			Freegle Tech Reports

Jacky: /* Yahoo */

2017-09-17T12:09:47Z

Yahoo

← Older revision		Revision as of 12:09, 17 September 2017
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	== Yahoo ==		== Yahoo ==
	Q. I've hunted everywhere for the option to run and remove bouncing members on the Yahoo group and I cannot find it. Could someone tell me where to find it and if FD members are included?		Q. I've hunted everywhere for the option to run and remove bouncing members on the Yahoo group and I cannot find it. Could someone tell me where to find it and if FD members are included?<br>
	A. Modtools in the Config. settings and no it does not yet include Freegle Direct memberships.		A. Modtools in the Config. settings and no it does not yet include Freegle Direct memberships.

Jacky: /* Native */

2017-09-17T12:09:14Z

Native

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	*Group Settings. At the moment there is not actually a group setting yet, so in practice this always means unmoderated.<br>		*Group Settings. At the moment there is not actually a group setting yet, so in practice this always means unmoderated.<br>
	We could for Native groups add a setting for the group, of Moderated/Unmoderated, defaulting to unmoderated. That would mean that the term "Group Settings" actually makes sense for native groups, and the situation was similar to Yahoo.<br>		We could for Native groups add a setting for the group, of Moderated/Unmoderated, defaulting to unmoderated. That would mean that the term "Group Settings" actually makes sense for native groups, and the situation was similar to Yahoo.<br>
	However, several mods think we should scrap Group Settings for Native groups, and just have Moderated and Unmoderated. That would mean we didn't have a Big Switch, and we'd need to decide what to do on native groups. I am not in favour of this -but the Group Settings thing has always caused a bit of confusion. So I could be wrong. What do people think?		However, several mods think we should scrap Group Settings for Native groups, and just have Moderated and Unmoderated. That would mean we didn't have a Big Switch, and we'd need to decide what to do on native groups. I am not in favour of this -but the Group Settings thing has always caused a bit of confusion. So I could be wrong. What do people think?<br>
	Q. I noticed a mass of unsubscribes today mainly trash nothing but we’ve not had FD for that long. Wonder if these are old ones that were hiding somewhere?<br>		Q. I noticed a mass of unsubscribes today mainly trash nothing but we’ve not had FD for that long. Wonder if these are old ones that were hiding somewhere?<br>
	A cluster of unsubscribes is most likely to be Yahoo acting on a bunch of them all at once, or people who have left over time generating plugin work to remove their Yahoo memberships which only gets performed when someone is next using modtools. <br>		A. cluster of unsubscribes is most likely to be Yahoo acting on a bunch of them all at once, or people who have left over time generating plugin work to remove their Yahoo memberships which only gets performed when someone is next using modtools. <br>


	== Promotion ==		== Promotion ==

Jacky: /* Mobile */

2017-09-17T12:08:35Z

Mobile

← Older revision		Revision as of 12:08, 17 September 2017
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	Q. Hi getting error code 963 on android and it's not updating David<br>		Q. Hi getting error code 963 on android and it's not updating David<br>
	A. A quick search found this and others like it to try https://drfone.wondershare.com/android-issue/error-code-963.com<br>		A. A quick search found this and others like it to try https://drfone.wondershare.com/android-issue/error-code-963.com<br>
	Q. I wanted to share a post I saw with a friend who was looking for a particular item. I was viewing the message on my smartphone so it was simple to tap "share", and then select my friend via whatsapp. But the message I forwarded via WhatsApp reads "I've posted this on Freegle - interested? It was not an item I posted, so slightly misleading. So maybe change the message to say something like "I saw this message on Freegle and thought it may be of interest to you".		Q. I wanted to share a post I saw with a friend who was looking for a particular item. I was viewing the message on my smartphone so it was simple to tap "share", and then select my friend via whatsapp. But the message I forwarded via WhatsApp reads "I've posted this on Freegle - interested? It was not an item I posted, so slightly misleading. So maybe change the message to say something like "I saw this message on Freegle and thought it may be of interest to you". <br>
	A. Good to know that sharing works. I'll update that message soon.		A. Good to know that sharing works. I'll update that message soon.

Jacky: /* Chat */

2017-09-17T12:07:56Z

Chat

← Older revision		Revision as of 12:07, 17 September 2017
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	A. Editing of messages after posting isn't implemented yet, but it will be.		A. Editing of messages after posting isn't implemented yet, but it will be.
	Q. Hi I seem to have stopped receiving emails from all my groups today, I also just had a member say they have stopped receiving emails. <br>		Q. Hi I seem to have stopped receiving emails from all my groups today, I also just had a member say they have stopped receiving emails. <br>
	A.Thanks, I broke mails for people on immediately. Fixed now.		A.Thanks, I broke mails for people on immediately. Fixed now.<br>
	Q. How do I contact a member by chat to advise her email is bouncing. How does one initiate a chat since email cannot reach her. Could that option be added?		Q. How do I contact a member by chat to advise her email is bouncing. How does one initiate a chat since email cannot reach her. Could that option be added?<br>
	A.If you send a message from Modtools Members it will initiate a chat. If she does not use chat though she may not get the message. Support can reset the bouncing member which will ensure emails start being sent out again though of course not necessarily delivered. If the email is wrong they can make some changes.		A.If you send a message from Modtools Members it will initiate a chat. If she does not use chat though she may not get the message. Support can reset the bouncing member which will ensure emails start being sent out again though of course not necessarily delivered. If the email is wrong they can make some changes.<br>
	Q. We have received two chat messages within the last day which say they have attachments, but they are not visible to me.<br>		Q. We have received two chat messages within the last day which say they have attachments, but they are not visible to me.<br>
	A.This is in member/mod chat on ModTools. It is possible to attach a file, by selecting the camera icon. Sending to the volunteer address won't get through as that goes to chat too. If they want to just put a link in an email you will have to give them your email. If we allowed links to other sites on our platform, we would also let through some very unpleasant stuff. I don't mind trying it if people would prefer that.		A.This is in member/mod chat on ModTools. It is possible to attach a file, by selecting the camera icon. Sending to the volunteer address won't get through as that goes to chat too. If they want to just put a link in an email you will have to give them your email. If we allowed links to other sites on our platform, we would also let through some very unpleasant stuff. I don't mind trying it if people would prefer that.<br>
	Q. I seem to recall that we used to get an email notification for chat messages but I don't seem to be getting them now. I nearly missed an item I'd asked for, luckily I was looking at the chat for something else and noticed her reply. Is this email notification a figment of my imagination or did it used to happen? If it's me and it has never been that way then just put it down to my age, sorry.<br>		Q. I seem to recall that we used to get an email notification for chat messages but I don't seem to be getting them now. I nearly missed an item I'd asked for, luckily I was looking at the chat for something else and noticed her reply. Is this email notification a figment of my imagination or did it used to happen? If it's me and it has never been that way then just put it down to my age, sorry.<br>
	A. We send out chat by email within a few minutes, but not if it's already been read on the web in the chat window (that's to stop you getting a bunch of emails if you're chatting back and forth in real time). I can see you were online at 1.00 when it was made and saw the message in chat then. You might not have noticed it, but that's the way it looks. So it wouldn't have sent it out by mail.<br>		A. We send out chat by email within a few minutes, but not if it's already been read on the web in the chat window (that's to stop you getting a bunch of emails if you're chatting back and forth in real time). I can see you were online at 1.00 when it was made and saw the message in chat then. You might not have noticed it, but that's the way it looks. So it wouldn't have sent it out by mail.<br>

Dorothyjeanquinn: a

2017-09-07T23:00:35Z

← Older revision		Revision as of 23:00, 7 September 2017
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	A. Because if they can delete them, some will delete, rather than post a TAKEN,RECEIVED, or Withdrawn, then we won't know what happened to them and won't be able to generate any statistics. <br>		A. Because if they can delete them, some will delete, rather than post a TAKEN,RECEIVED, or Withdrawn, then we won't know what happened to them and won't be able to generate any statistics. <br>
	Q. As a user, I wish I could edit my old message before they are reposted automatically instead of deleting and reposting with the new message body text.		Q. As a user, I wish I could edit my old message before they are reposted automatically instead of deleting and reposting with the new message body text.
	Editing of messages after posting isn't implemented yet, but it will be.		A. Editing of messages after posting isn't implemented yet, but it will be.
	Q. Hi I seem to have stopped receiving emails from all my groups today, I also just had a member say they have stopped receiving emails. <br>		Q. Hi I seem to have stopped receiving emails from all my groups today, I also just had a member say they have stopped receiving emails. <br>
	A.Thanks, I broke mails for people on immediately. Fixed now.		A.Thanks, I broke mails for people on immediately. Fixed now.
	Q. How do I contact a member by chat to advise her email is bouncing. How does one initiate a chat since email cannot reach her. Could that option be added?		Q. How do I contact a member by chat to advise her email is bouncing. How does one initiate a chat since email cannot reach her. Could that option be added?
	A. If you send a message from Modtools Members it will initiate a chat. If she does not use chat though she may not get the message. Support can reset the bouncing member which will ensure emails start being sent out again though of course not necessarily delivered. If the email is wrong they can make some changes.		A.If you send a message from Modtools Members it will initiate a chat. If she does not use chat though she may not get the message. Support can reset the bouncing member which will ensure emails start being sent out again though of course not necessarily delivered. If the email is wrong they can make some changes.
	Q. We have received two chat messages within the last day which say they have attachments, but they are not visible to me.<br>		Q. We have received two chat messages within the last day which say they have attachments, but they are not visible to me.<br>
	A.This is in member/mod chat on ModTools. It is possible to attach a file, by selecting the camera icon. Sending to the volunteer address won't get through as that goes to chat too. If they want to just put a link in an email you will have to give them your email. If we allowed links to other sites on our platform, we would also let through some very unpleasant stuff. I don't mind trying it if people would prefer that.		A.This is in member/mod chat on ModTools. It is possible to attach a file, by selecting the camera icon. Sending to the volunteer address won't get through as that goes to chat too. If they want to just put a link in an email you will have to give them your email. If we allowed links to other sites on our platform, we would also let through some very unpleasant stuff. I don't mind trying it if people would prefer that.

Dorothyjeanquinn:

2017-09-07T22:57:52Z

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